Novotel Paris La Défense Esplanade bintang 4

Catatan tamu Avis (Peringkat ALL) 4.0/5 1.405 ulasan

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2 Boulevard de Neuilly, PARIS La Défense 1 CEDEX, 92081 Paris La Défense, Prancis

Deskripsi

Keistimewaan hotel

  • Restoran dan Bar di hotel

  • Kamar Superior dengan pemandangan Menara Eiffel

  • Ruang rapat seluas lebih dari 500 m²

  • Ruang kebugaran dengan akses kursi roda, maksimal 2 orang

  • Hanya 50 meter dari metro yang melayani rute pusat kota Paris

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Lokasi hotel

Novotel Paris La Défense Esplanade

2 Boulevard de Neuilly, PARIS La Défense 1 CEDEX
92081 Paris La Défense
Prancis

GPS:48.88805, 2.253039

Telepon
Fax +33 1 41 45 23 24

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

Greem

Oase rindang di tengah gedung tinggi La Défense: bersantap di tempat yang alami dan santai.

Pesan

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Peringkat ALL  4.0/5  1.405 ulasan

Peringkat TripAdvisor  4.0/5  1.556 ulasan

TRULY SHAMEFUL

Catatan Tripadvisor 1.0/5

Dan P Ulasan TripAdvisor tersertifikasi

I never imagined that the services of the ACCOR network, more precisely NOVOTEL, would decay so much... 4 stars? NO WAY. Not even two! The former LED TV placed on the wall, with a diagonal of at least 108 cm, was "transformed" into one with a diagonal of 80 cm, placed on a table. There is no mention of a shoe rack, slippers in the room, or a mini-fridge. It was explained to me that after the pandemic the mini-fridges were withdrawn. An "eco" glass in the bathroom, in which you cannot hold a toothbrush, toothpaste, shaving machine, etc., because the glass has no balance. In the shower, another incredible situation: the tap water was hot, but if you switched to the shower, it was at most 30 degrees. He had to complain, in order to remedy the situation. Otherwise, the maintenance staff does not check if everything is in order! Even the shower gel dispenser had nothing in it. A, used the shampoo from the other distributor. Also, the Nespresso machines in the rooms have completely disappeared!... And all this, for an average of 265 euros per day. As with NOVOTEL Roma Est, it was a serious mistake to call on the NOVOTEL network, although I have been a loyal ACCOR customer for over 30 years! Disgraceful and disgusting behavior of the staff! At breakfast, for convenience, ham, salami (there was none) and cheese are no longer cut into slices, but into small cubes!... It's much faster! And the quality of the coffee is worthy of "a better cause". In conclusion: theft on face, lack of professionalism and respect for the customer. Treating the client as an imbecile consumer appears to me already. to be SHAMEFUL from NOVOTEL!...

Poor quality. Needs major renovations.

Catatan Tripadvisor 2.0/5

Companion43409191752 Keluarga - Ulasan TripAdvisor tersertifikasi

Pictures speak for themselves. This is the view. Not clean. Smells in elevators, which are very slow, smells in hallway. Had to buy air fresheners. Mold in shower. Carpets dirty. Everything is dated and run down. They employ more staff than is imaginable for the place to be so dirty.

Never again

Catatan Tripadvisor 1.0/5

milohnic Keluarga - Ulasan TripAdvisor tersertifikasi

Very bad experience. Worst breakfast in our life, terrible service. Elevators dont work and you must walk to 14 floor. The bed is too hard for sleeping, you cant open windows. We had breakfast on 14 floor, in 7:30 breakfast started and 15 min later there were no plates and no food, we were hungry. Next day we complain and they let us to eat breakfast on first floor. There the breakfast was fine and next day again on 14 floor it was disaster. We eat out from thad day. The lady who is manager was agresive and no helpful at all. This hotel dont deserve 4 stars.

4 Star? Seriously? My advice - AVOID!!

Catatan Tripadvisor 1.0/5

MeAndMrsJonesUK Bisnis - Ulasan TripAdvisor tersertifikasi

I often take some reviews with a pinch of salt, but this hotel is as awful as others have made out. I have stayed in a number of hotels around Paris now and I can advise you to go elsewhere if you are expecting a 4 star hotel. This should have at least one star stripped off it, as well as management being taken to task about the terrible state. It's quite clear that no one is looking at the guest experience. Having paid £500 for a 2N stay in a superior room with views o Paris, I was expecting a lot more than a 3* (at best) motel from the 1970s. The check-in experience was not notable of any event other than passing over ID and being handed a key. No interaction, no explanation of anything, such as breakfast hours or anything like that, there was not even a confirmation of my stay arrangements. But this is what happens when you employ people and do not train them. Out of the lift, onto the 10th floor, I was met with a dismal dark brown corridor, which was probably right on trend in 1970, but way out dated for a business district 4star hotel. It is not helped by the gloomy dark lighting. But, don't judge a book by its cover, so, let's at least make it into the room. That was no better. Gloomy, cramped, dated, dark and not clean.... am I repeating myself?.... definitely not 4 star and nothing superior about it! Credit where it is due though, it does have a wonderful view over yo Arc de Triumph and The Eifel Tower. But that's where the positive wonder ends. The bed leg was the next thing I noticed, the bed was almost collapsed. I did what I could to put it back together and as straight as possible. Why does housekeeping not report this? It is hard to describe just how gloomy and awful the mood of the room is with the colouring. Brown and dark browns and grey, it is simply depressing and awful. Next, I sought to find my superior element to my room. Nope, nothing! I make no excuses for saying that throwing a few Rituals product bottles on the wall does not make this superior! Ok let's find the robe, slippers, fridge, water.... no, none of those items! Really?! 4star, £250 per night?! The toilet is a separate and tiny room. The bathroom is also tiny with a shower over the bath. The head would not stay up, so I had yo hold the head and try to shower. Interaction this way was not what I expected from my superior room. When I took the shower head out of the holder, I noticed all the dirt and residue in the holder... who is supposed to be cleaning this? Then I noticed the fan hanging down. When I entered the bathroom, I noticed the socket surround hanging off, lucky I didn't put my fingers anywhere I should not have! Having showered myself, and most of the bathroom now because I had to throw the shower head around me, I noticed I could see through the towels! I note others made reference to this but it really is as basic as those reviews! Then you see how damaged and under maintained the rooms are. Having survived the night I made it to breakfast, which is chaotic! The food selection is poor and the hit food is not even hot. I never once saw any member of staff checking food temperatures, which I thought was a food safety requirement. The scrambled egg is the usual carton egg affair and looks so uninviting I never understand why anyone eats it. I opted to boil my own eggs in the machine provided, it was the safest option. The breakfast area is unclean. Food debris on the chairs and I even had a drop from the ceiling air conditioning. I grabbed a coffee and left. All in all, you have the IBIS literally next door, I don't see how this hotel is any better. I am so glad I only had 2N to endure and not a week or worse, a family holiday, I would be devastated. It goes to show the saying is correct, you cannot polish a poo, but you can roll it in glitter. My recommendation, go somewhere else please, you will thank me I promise you!

Novotel

Catatan Tripadvisor 4.0/5

jmattym808 Ulasan TripAdvisor tersertifikasi

We stayed here while our son went to the PSG Academy Camp. Hotel was near a business district and a shopping mall (about a 15 min walk) so there were a lot of places to eat. The one thing we had some trouble with was catching a taxi from here. It is a little far from the main part of the city but I didn't think it was going to be that hard to catch a ride from this area. Room was comfortable and big enough for the 3 of us. We had a queen bed and a pull out couch. We were able to eat breakfast and lunch here on some days which was good, i especially loved the bread (why not!!!???!? it was delicious!!!). Service here was great, the staff was very friendly and helpful.

Thank you for your comment Sincerly

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  • 386 ulasan 5.5/10 Sarapan
  • 306 ulasan 4.5/10 Kenyamanan
  • 242 ulasan 5.4/10 Kebersihan
  • 181 ulasan 4/10 Suasana

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.