Mercure Hotel Duisburg City

Avis müşterileri puanı (ALL Puanlama) 4.2/5 971 görüş

En iyi fiyat
garantisi
Mercure Hotel Duisburg City - Image 1
Mercure Hotel Duisburg City - Image 2
Mercure Hotel Duisburg City - Image 3
Mercure Hotel Duisburg City - Image 4
Landfermann Strasse 20, 47051 DUISBURG, Germany

Açıklama

Otel ekstraları

  • 162 completely renovated rooms and bathrooms with adjustable air conditioning.

  • Free WIFI in all rooms and public areas.

  • Regionally inspired cuisine with changing, seasonal dishes.

  • Our completely renovated conference and event facilities can accommodate up to 190 guests.

  • Conveniently located & connected to major highways & main train station.

Konaklama olanaklarımız

Take advantage of our Flight + Hotel offers

Discover
Discover

Otelin konumu

Mercure Hotel Duisburg City

Landfermann Strasse 20
47051 DUISBURG
Germany

GPS:51.433406, 6.773823

Telefon
Faks +49 203 30003555

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel

MARINA CLUB

In our modern Marina Club restaurant you can enjoy delicious international and regional specialties from Monday to Saturday, 4:00 p.m. to 9:30 p.m.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.2/5  971 görüş

TripAdvisor Derecesi  3.6/5  923 görüş

Poor for the price

Tripadvisor puanı 2.0/5

DeGinner TripAdvisor onaylı yorum

We stayed here for three nights as a family of three. Check-in was straightforward, but we were disappointed to find the pool was closed — one of the main reasons we chose this hotel over others in Duisburg. There was no prior notice, no signage, and no apology, which felt quite poor for a 4-star hotel. When we got to our room, we noticed there was only one pillow per person. My partner has asthma and needs extra pillows to sleep at an angle. We asked at reception, but were told no additional pillows were available that evening — not what you'd expect from a hotel of this standard. We made do with cushions for the first night. The next morning, we requested three extra pillows again and were assured housekeeping would deliver them. We returned late that evening to find nothing had been delivered, and the room hadn’t been cleaned or replenished either. After another trip to reception, we were given one extra pillow — better than nothing, but still not ideal. Over the three-night stay, the room was never cleaned, coffee and amenities weren’t restocked, and we never received the promised extra pillows. With the pool also out of action and no effort to communicate or make up for these issues, the experience fell well below expectations. For a hotel that advertises 4-star service and charges accordingly, this was a real letdown. Next time we’re in Duisburg, we’ll likely choose a more affordable option — if we’re only going to receive a 2–3 star experience, we might as well pay for that.

Rude staff at reception

Tripadvisor puanı 2.0/5

Kimleine TripAdvisor onaylı yorum

Nice hotel for the price. We arrived tired with two children after a long journey from London and were completely ignored at the reception despite there being no other guests. I have never experienced anything like it. Maybe an unfortunate evening, but a bad experience and the sole reason we will not use this hotel again.

Dear Kimleine, Thank you for sharing your experience. We sincerely apologize for the lack of attention you received upon your arrival, as our staff is trained to provide a warm welcome to all guests. Your feedback is invaluable, and we will address this matter internally to ensure it does not happen again in the future. We appreciate your comments regarding the hotel’s value and hope you might reconsider visiting us again. Best regards, Mercure Hotel Duisburg City

Not again

Tripadvisor puanı 2.0/5

yega s TripAdvisor onaylı yorum

Unluckily not the best experience in a hotel of this categorie I had in the last few years or even in Duisburg itself. First...the breakfast. The sortiment was OK, but the bread was really dry and some of the cheese looked like at least two days in the buffet. Therefore was an abundance of broken and chiped glasses at the edges, which was taken away most unwillingly. Second...maybe it was a mistake, maybe Not...but they didn't want to give out the bill...after I've got it (the day after I have paid it), i knew why....actually it was completly wrong. The young men, who unfortunately had to take the reclamation, was really nice and tried his best. Whereas the others of the service mostly were not. Positive to say is the location really near to the City and the size and the facilities of the rooms (although they could have been without some Hair in the bathroom and packaging material from another user, but that was OK). In the future I will go to another Hotel in Duisburg, I've already visited. Alternative: i would Go into the near city for a better breakfast

Dear yegas2025, Thank you for taking the time to tell us about your experience at our Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Duisburg City, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ursula Pätzold-Coco Manager

🧡💛💚💙🩵💜🤎

Tripadvisor puanı 5.0/5

Felidae6630 TripAdvisor onaylı yorum

Pleasant to stay in. We were on a short-trip to see the zoo and used a special discount including the entrance-fee for the zoo. The stay was comfortable. I'd personally say the beds are comfy, but too soft.😶‍🌫️ Literally thought about to switch over to sleeping on the harder sofa. Didn't do, because I didn't get how to set it up properly... 🫣 We tried the wellness area, hope next time we stay the shower reconstruction is finished 🛠 and the water of the pool is a little bit warmer. (I'm still frozen 🥶) The breakfast is tasty and the hotel-crew is caring & funny. The option to opt-out roomservice is cool. Who needs fresh towels every single day? If we are around, we'd be happy to visit again.🥰

Dear Navigator07006702906, We very much appreciate your comments regarding your stay at the Mercure Hotel Duisburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ursula Pätzold-Coco Manager

Bang average stay

Tripadvisor puanı 3.0/5

JamieLawTravelGuru TripAdvisor onaylı yorum

Not the best but not the worst hotel ive stayed in. Getting off the train and seeing the Mercure sign- I thought wow thats close. Upon a closer look, I had to either walk through a very rough looking shopping centre, or walk round the outside of the building and over a dual carriageway to arrive at the hotel. Reception area looked nice and staff were friendly. The lift definitely need a refurb and so do the corridors. Worn carpets and old walls. The room itself was great. Nice and clean with a modern bathroom which was great. Bed was comfy but the pillows are the type were you put your head down and your head hits the mattress and the contents of the pillow are by your face. Breakfast was average with no much selection. Wouldn't recommend for a couple or family but would recommend for a solo traveller who isnt in the hotel much.

Dear Jamie, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ursula Pätzold-Coco Manager

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 693 görüş 9/10 Konum
  • 1.022 görüş 6.4/10 Oda
  • 839 görüş 8.3/10 Hizmet
  • 14 görüş 6.9/10 Wifi
  • 624 görüş 7.4/10 Kahvaltı
  • 476 görüş 5.2/10 Konfor
  • 465 görüş 6.4/10 Hijyen
  • 245 görüş 5.5/10 Yemek

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Duisburg şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.