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Hotel Novotel Lyon Gerland Musée des Confluences 4 gwiazdki

Ocena klientów 4.3/5 Liczba opinii: 7 718

hotel certyfikowany ALLSAFE

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Novotel Lyon Gerland Musée des Confluences
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O hotelu

  • Hotel opatrzony certyfikatem ALLSAFE przez Bureau Veritas

  • Lipiec i sierpień: 2 restauracje (brasserie + pizzeria) i 2 bary (hotelowy + basenowy)

  • N'Loft: Gry zespołowe lub spotkania rodzinne, takie jak w domu

  • Pokoje rodzinne z możliwością połączenia, dzięki czemu rozpieścisz swoje dzieci.

  • Pobyt VIP na naszym piętrze dyrektorskim!

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Usługi w hotelu i w okolicy

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Parking
  • Dostępność dla osób niepełnosprawnych
  • Zwierzęta dozwolone Płatne usługi
  • Opiekunka do dziecka na życzenie
  • Klimatyzacja
  • Języki, jakimi posługuje się personel hotelu
  • Recepcja otwarta całą dobę
  • PÓŹNE WYMELDOWANIE DO 17.00 Płatne usługi
  • Pranie chemiczne Płatne usługi
Rozrywka
  • Zewnętrzny, nieogrzewany basen
  • Centrum fitness
  • Opiekunka do dziecka na życzenie
  • Inne zajęcia sportowe
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba restauracji: 2
  • Liczba barów: 2
  • Obsługa hotelowa
Usługi biznesowe
  • Sale konferencyjne: 15

Lokalizacja hotelu

Novotel Lyon Gerland Musée des Confluences

70 avenue Leclerc
LYON CEDEX 07
69363 lyon
francja

Tel: +33472711111

Faks: (+33)4/72711100

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

  • BUS LYON GERLAND :  C22 PLACE A. PERRIN

  • LYON GERLAND :  60 LECLERC GIRARD

  • METRO B :  B DEBOURG

  • T1 :  T1 Halle Tony Garnier

  • Samolotem

    LYON SAINT EXUPÉRY W 29,1km / 18,08 mil

  • Helikopterem

    AEROPORT DE LYON BRON W 12km / 7,5 mil

  • Samochodem

    GERLAND W 1km / 0,63 mil

  • Pociągiem

    LYON PART DIEU W 6,3km / 3,91 mil

  • Pociągiem

    LYON PERRACHE W 2km / 1,25 mil

Pozycja GPS:45.733052, 4.823805

Nasze pokoje

Pokoje w hotelach Novotel charakteryzują się przestrzenią, nowoczesnym wystrojem i przystosowalnością, przez co stanowią doskonałe lokale do mieszkania, spełniające wszelkie potrzeby gości. Hotel Novotel Lyon Gerland oferuje pokoje typu superior i VIP oraz apartamenty. Z myślą o rodzinach są one wyposażone w podwójne łóżko i sofę dla 1 lub 2 dzieci. Na żądanie dostępne są pokoje 2-osobowe z 2 pojedynczymi łóżkami (100 cm) oraz pokoje łączone

Pokój klasyczny - 1 podwójne łóżko i 1 dwuosobowa sofa

  • Maksymalna liczba osób: 4
  • Powierzchnia: Od 22 m² / 237 sq ft
  • Bezprzewodowy Internet w pokoju
  • Szybki Internet
  • Bezpłatna woda mineralna w pokoju
  • Zestaw do parzenia kawy/herbaty
  • Kolorowa telewizja satelitarna/kablowa(...)

Pokój VIP z 1 podwójnym łóżkiem i 1 podwójną sofą do spania

Dostępne pomieszczenie
  • Maksymalna liczba osób: 4
  • Powierzchnia: Od 24 m² / 258 sq ft
  • Bezprzewodowy Internet w pokoju
  • Szybki Internet
  • Bezpłatna woda mineralna w pokoju
  • Zestaw do parzenia kawy/herbaty
  • Kolorowa telewizja satelitarna/kablowa(...)

Pokój klasyczny z 2 pojedynczymi łóżkami

Dostępne pomieszczenie
  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 22 m² / 237 sq ft
  • Bezprzewodowy Internet w pokoju
  • Szybki Internet
  • Bezpłatna woda mineralna w pokoju
  • Zestaw do parzenia kawy/herbaty
  • Kolorowa telewizja satelitarna/kablowa(...)

Pokój klasyczny - 1 podwójne łóżko i 1 pojedyncza sofa

  • Maksymalna liczba osób: 3
  • Powierzchnia: Od 22 m² / 237 sq ft
  • Bezprzewodowy Internet w pokoju
  • Szybki Internet
  • Bezpłatna woda mineralna w pokoju
  • Zestaw do parzenia kawy/herbaty
  • Kolorowa telewizja satelitarna/kablowa(...)

Nasze restauracje i bary

N'CAFE GERLAND

Rodzaj serwowanej kuchni: Francuska

Zapraszamy na taras w południe i wieczorem (z zastrzeżeniem ograniczeń zdrowotnych)

Menu (PDF)
  • Poniedziałek -
  • Wtorek -
  • Środa -
  • Czwartek -
  • Piątek -
  • Sobota -
  • Niedziela -

La Cabane à Pizza

Rodzaj serwowanej kuchni: Włoska

Od 2 lipca do 22 sierpnia 2021 zapraszamy na pyszną pizzę na tarasie przy basenie.

BAR

Nasz barman zaprasza codziennie na drinka z przyjaciółmi, kolegami z pracy lub w miejscu do pracy Easywork.

Zdjęcie nieumowne

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

BAR Piscine Eté

Od 2 lipca do 22 sierpnia w godzinach 14:00–18:30 oferujemy lody, napoje, przekąski przy basenie

Zdjęcie nieumowne

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 15

  • Maks. rozmiar: 285 m²

  • Maks. pojemność: 220 osoby

  • Maks. liczba uczestników bankietu: 150 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Novotel Lyon Gerland Musée des Confluences

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.3/5

Liczba opinii: 7 718

tripadvisor

Ocena TripAdvisor 4.0/5

Liczba opinii: 1 244

Not really up to the Novotel expectations

Ocena na stronie TripAdvisor 2.0/5

Maurits B Family - 28/07/2020 Opinia zatwierdzona w TripAdvisor

This was not we looked forward to. Actually this property did not even met the standards we have seen at Ibis Budget properties. The size of this place might have something to do with it, but we have waited in line for everything; getting in the parking (which was full),getting out of the garage to park somewhere else, checkin,... But the lines at breakfast were the worst. A second outlet would do the trick even in the Covid-period we are living in. We did not even go for a second cup of coffee or piece of banquette because of the 10min wait. However, the location of the hotel is great..just of the autoroute and with a shopping centre a 15min walk away you can find a good meal before turning in. We had a triple room but underneath the fold up were the souvenirs the previous guests left (chewing gum and wrappers)

Below average

Ocena na stronie TripAdvisor 3.0/5

rajnikhurana Business - 01/01/2020 Opinia zatwierdzona w TripAdvisor

Air conditioning was set at 5 degrees but yea it felt like 25 degrees. Asked for fan or cooler but neither was available. Staff offered a room change which was just opposite. Aor conditiong was a bit better but again the number os not correct. I set the ac at 5degree but but felt like 20-25. Food portion are of kids size! I'd rather order online and if possible avoid the stay. Bar staff was friendly though.

Dear Rajnikhurana, Thank you for taking the time to tell us about your experience at the Novotel Lyon Gerland Musée des Confluences. I am sorry that your experience did not meet your expectations ; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely. Emilie D. Novotel Lyon Gerland Musée des Confluences

Jestem bardzo zadowolony z pobytu

Ocena klientów 4.5/5

Robert Rodziny - 28/08/2019 Opinie potwierdzone ALL

Miła i uprzejma obsługa, szybko załatwione formalności

Szanowna Pani/Szanowny Panie, Jesteśmy bardzo wdzięczni za Pani/ Pana komentarze dotyczące pobytu w Novotel Lyon Gerland Musée des Confluences. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Zapewniam Panią / Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonana / przekonany, że Pani/Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pani/Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem,

Perfect stop off on the way to Geneva

Ocena na stronie TripAdvisor 5.0/5

Sonya B Family - 09/08/2019 Opinia zatwierdzona w TripAdvisor

Stayed here as a family of four - myself, my husband and two teenage boys. Wasn’t sure what to expect but we certainly weren’t disappointed. The room was lovely, clean and spacious - it was a suite on the second floor. There were lots of little useful extras in the room including a stocked mini bar (complimentary soft drinks and nuts), a jar of sweets as well as the usual toiletries plus some extras eg shaving kits. The staff were very friendly and the bar attendant even went searching for a local channel showing the Community Shield game which certainly pleased my eldest son. He also recommended a rather nice local rosè wine which didn’t disappoint. There are plenty of things to keep younger and older children entertained including a small swimming pool, fuse-ball and an arcade game. There was a good selection of food available at the dinner buffet and breakfast. Overall, the hotel was extremely clean and well maintained as well as being ‘pretty to look at’ inside. We didn’t venture out so can’t comment on the location in relation to the City Centre. We would most definitely visit again if coming to this area.

Dear Customer, Thank you for expressing your satisfaction regarding the services of our hotel. I will take care to personally report to the teams your very positive feedback concerning them. Our location is indeed ideal, both for access on the outskirts of the city and in the city center. Looking forward to welcoming you back to our establishment. Nathalie.C Quality Manager Novotel Lyon Gerland Confluence Museum

satisfactory

Ocena na stronie TripAdvisor 4.0/5

Departure381 Family - 07/10/2018 Opinia zatwierdzona w TripAdvisor

The trip lasted a week during which I have traveled Lyon. The sites suggested by Lyon Tourist information were interesting and I manages during this week to visit most of them. In my opinion, the best was a guided tour in the st jean area.

Service at checkin

Ocena na stronie TripAdvisor 4.0/5

Voyager231876 Family - 26/07/2018 Opinia zatwierdzona w TripAdvisor

Our overall stay was quite good. Room was a good size with a balcony. Breakfast was good and staff on duty were excellent and very obliging. Staff at checkin desk could be more polite and hospitable. The lady who checked us in was rather cold and like a robot. When I later asked a member of staff for an iron who told me ask at reception. There was a large queue at reception and he walked off. Not helpful at all. Very disappointed on these aspects.

layover

Ocena na stronie TripAdvisor 4.0/5

Susan W Family - 04/07/2018 Opinia zatwierdzona w TripAdvisor

All in all it was a good choice for an overnight to split up the road trip south. The reason I did not give it a higher rating is because of the restaurant. Unbeknown to us they only offer a buffet on the weekends in summer. 22euros per person over 12 years old. The food was not appealing and there are few options within walking distance. after a day in the car it would have been nice to have had a choice or even a small meal option. We walked 5 min to Iberica for tapas and mojitos that were fabulous. This is a pet friendly hotel which is a bonus...

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lyon Gerland Musée des Confluences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathalie.C Responsable Qualité Novotel Lyon Gerland Musée des Confluences

Rooms+Brkfast+Staff very good. But NOVOTEL should review tariff policy & offer environment allowing customers to work

Ocena na stronie TripAdvisor 3.0/5

OLIVIER R Family - 10/01/2018 Opinia zatwierdzona w TripAdvisor

Room+Breakfast+Staff : Very Good. 4 comments : [1/4] MAJOR : About NOVOTEL Yield Management policy : price amplitude & penalty far too high for customers who can't book their stay in advance [2/4] MAJOR : The 2 desktops computers in free access close to the FrontDesk / Reception have disappeared : Why ? Can they be put back ? Extremely useful for customers travelling without a laptop to quickly look at Office documents or to print flights reservations or to look at a map ... tasks for which smartphones are not convenient [3/4] Minor : Former desks in rooms were really convenient for working. Now replaced by a too small & useless table : Why ? [4/4] Minor : Procedure at garage entrance to review for late arrival between 22:30 & 23:00 : Black button seems not to ring at Front desk and if Novotel logo already appears on the small LCD display, calling by pressing the bell button does not call either the Front desk unless you actively select it (but you need to realise this) => Had to call the hotel by mobile phone to ask to open the garage gate when we arrived (Fri 05 Jan.2018 #22:45) otherwise blocked in front of the Garage gate.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lyon Gerland Musée des Confluences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie.C Responsable Qualité Novotel Lyon Gerland Musée des Confluences

Nice stay in Lyon.

Ocena na stronie TripAdvisor 5.0/5

marcofU9528FB Couples - 04/11/2017 Opinia zatwierdzona w TripAdvisor

We stay at this Novotel everytime we are over Lyon as it is very well located close to the city center (5 minutes by tram) the personnel is very kind and we feel like home. Ptactically at every stay we have ever been granted with good attentions ad this last time we have been upgraded for a suite instead of the room we booked: superb... many thanks! This will be for long time our second "home" in Lyon.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lyon Gerland Musée des Confluences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathalie.C Responsable Qualité Novotel Lyon Gerland Musée des Confluences

Good face, but bad heart!

Ocena na stronie TripAdvisor 3.0/5

Luis O Business - 23/10/2017 Opinia zatwierdzona w TripAdvisor

The lobby is fine with their bar and restaurant. The rooms are quite old. The service at the reception is crazy. I still didn't understand why they charge guarantee for restaurant, if I didn't know if I would have some meal there! VERY EXPENSIVE for THE QUALITY PRESENTED

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lyon Gerland Musée des Confluences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie.C Responsable Qualité Novotel Lyon Gerland Musée des Confluences

Czyste pokoje, śniadanie bardzo dobre.

Ocena klientów 3.5/5

Andrew Rodziny - 19/07/2017 Opinie potwierdzone ALL

Ogólnie wrażenia pozytywne. Uwagi : Brak ekspresu do kawy Tylko 2ie butelki wody niegazowanej dla 4 osób !!! I niezrozumiały depozyt w wysokosci 30 euro powyżej ceny pokoju.

Szanowna Pani, Serdecznie dziękujemy za poświęcenie czasu i podzielenie się z nami uwagami na temat pobytu w Novotel Lyon Gerland Musée des Confluences. Jest nam niezmiernie przykro, że nie spełniliśmy Pani / Pana oczekiwań; proszę zatem przyjąć z tego powodu nasze najszczersze przeprosiny. W ramach Novotel, dokładamy wszelkich starań, aby zapewnić każdemu gościowi usługi najwyższej jakości, dlatego też przedstawione przez Panią/Pana opinie są dla nas niezwykle ważne. Pragniemy zapewnić, że już podejmujemy odpowiednie kroki, aby zniwelować problem i uniknąć jego powtórzenia się w przyszłości. Jesteśmy wdzięczni, że podzieliła się Pani/podzielił się Pan z nami swoimi doświadczeniami i mamy nadzieję, że w najbliższej przyszłości będziemy mieli szansę zaprezentowania usług wysokiej jakości. Z poważaniem, Nathalie.C Responsable Qualité Novotel Lyon Gerland Musée des Confluences
Ocena klientów 3.5/5

Anonimowo Pobyt służbowy - 10/04/2017 Opinie potwierdzone ALL

ogólne wrażenie dobre, minus za wielokrotne schodzenie do recepcji z powodu rozmagnesowania karty. Śniadanie bardzo dobre, z możliwością wyboru

business trip

Ocena na stronie TripAdvisor 5.0/5

PaulC646 Business - 02/01/2017 Opinia zatwierdzona w TripAdvisor

Excellent hotel - very good central location. Upgraded in a executive suite - nice views. Very good equipment. Very professional and friendly employees (restaurant + reception). I will happily come back to this hotel.

Cher client, Je vous remercie d'avoir exprimé votre satisfaction concernant les services de notre hôtel. Je veillerai à rapporter personnellement aux équipes votre retour très positif les concernants. Notre emplacement est effectivement idéal, tant pour accéder en périphérie de la ville qu’en centre-ville. Au plaisir de vous accueillir de nouveau dans notre établissement. Nathalie.C Responsable Qualité Novotel Lyon Gerland Musée des Confluences

Great hotel

Ocena na stronie TripAdvisor 5.0/5

lukekar Business - 23/05/2016 Opinia zatwierdzona w TripAdvisor

Hotel service was excellent and the staff could not have been more helpful. Location was great with nice walks along the banks of the Rhone. Catering service was more than excellent and is highly recommended for people with food allergies.

Dear Customer, We are delighted to read your compliments. This is a great reward for the entire team who work hard 24/24 for your pleasure. We hope to see you soon again.

Nice experience

Ocena na stronie TripAdvisor 5.0/5

frances_zhang Business - 15/05/2016 Opinia zatwierdzona w TripAdvisor

Except the location, which is a bit far from the downtown, for the rest Novotel Lyon Gerland Musee des Confluences is quite satisfactory. You need to walk out for a while to find the restaurants if you don't want to dine in hotel.

Dear customer We thank you very much for sharing with us your experience. For next time, we want to inform you that the tram station is only 3 mn on feet from the hotel and brings you within a few minutes in the city center. Take this opportunity to try the courses from the new menu and the fresh suggestions of our Chef to start a good summer !! See you soon.

fitness center opening at 8am, never seen this anywhere in the world !

Ocena na stronie TripAdvisor 3.0/5

virginiegreen Family - 19/01/2016 Opinia zatwierdzona w TripAdvisor

we chose the hotel for its location and fitness center...I did not think of asking the opening hours ! becasue they built a room on top of the fitness, it cannot open before 8am ! really disappointing.

Thank you for taking the time to tell us about your experience at the NOVOTEL LYON GERLAND MUSEE DES CONFLUENCES. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Ocena klientów 5.0/5

Anonimowo Jedna osoba - 19/08/2015 Opinie potwierdzone ALL

jestem bardzo zadowolony z pobytu, warunki super, jedzenie bardzo dobre, miła obsługa. Polecam ten hotel.

All good.

Ocena na stronie TripAdvisor 5.0/5

mysterae Family - 06/07/2015 Opinia zatwierdzona w TripAdvisor

Easy access from Autoroute, easy access to city centre, clean pool, very good food in restaurant, helpful staff, no complaints, arrived early and housekeeping staff pulled out the stops to get us into room at earliest opportunity.

Sir, We thank you for comments futher to you stay to Novotel Lyon Gerland .it is pleasure that we receive your compliments. Your satisfaction is the most beautifull reward for our staff Sincerely you

Overnight stay.

Ocena na stronie TripAdvisor 5.0/5

petern719 Couples - 19/06/2015 Opinia zatwierdzona w TripAdvisor

Very good room. Great view. Dinner OK, except the tuna starter. Good breakfast. Well arranged car park. Why make it a long story? aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa aaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

We thank you for your comments futher to your stay to Novotel Lyon gerland Sincerly Yours

Extremely disappointing

Ocena na stronie TripAdvisor 1.0/5

RamLuFe Couples - 30/12/2014 Opinia zatwierdzona w TripAdvisor

Room was dirty (interdental brushes and make-up from previous guests in the floor) and very dusty. Even though I was Gold status was definitely not given any kind of VIP treatment and not offered upgrade.

Cher Client Je suis vraiment désolé pour les incidents dont vous avez été victime dans notre hotel. Je vais faire le necessaire pour regler ces problemes avec toutes nos excuses Tres cordialement

Najnowsze opinie: 20

Partner: TripAdvisor

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