ibis Le Touquet Thalassa 3 gwiazdki

My wife and I disagree about this hotel but, as I am writing the review..... The paid car parking seemed to be open to non-residents in this very busy area so parking could be pot luck. The hotel is modern and large and the internal layout was, for us and others, confusing. We had pre paid 213.25 Euro for our Standard Sea View Room with Balcony and, at check in, were told just go down in the lift, walk as far as the restaurant and your room is there. So we started down and then walked the long curving corridor and through the restaurant, which seemed strange. Then we searched for our room but couldn't locate it. A much younger French couple were having the same difficulty so it wasn't just the 'silly old Brits'. We finally found a member of staff and were told that we had to go down in yet another lift - all this with no signage. Our room was pleasant and looked onto the beach and ocean but felt small. The free wifi worked well. The 'salle de bain' had a good walk-in shower but the shower room door opened outwards which clashed with the wardrobe doors. The salt water indoor swimming pool is large but, because it is shared with the ibis hotel next door, was quite crowded. Our room had a safe box and a small fridge. We had the same walk, lift, walk, lift trek back to reception to go out for a meal. We didn't eat in the hotel and declined the 17 Euro breakfast. It really did feel odd to have to pull our cases through the restaurant on our way to and from the lift. The parking charge is 8 Euro per night. The hotel is large, modern and clean but with a confusing layout and poor signage and, for 213 Euro per night plus breakfast and plus parking, no thanks.

This place is worth visiting just for the sake of the amazing views of the beach and sea from the rooms. I slept with the curtains open and it was lovely to see the sun rising over the beach from bed!

This really is an excellent hotel! Very clean and the sea views are second to none! We had a good choice of breakfast! Parking on site (pre booked) and paid! And the staff were welcoming and friendly! It’s a nice walk into town and along the promenade! ( if you want to be close to town stay in town!) cannot fault this hotel and will return

We have stayed at this hotel before and the rooms are lovely with fabulous views - (The WiFi is a bit unreliable though) But the Accor payment requirements are the real problem.... We had paid Accor in full, in advance for our three night stay, just over £500 however on arrival we were asked to pay an additional £400 plus, as a guarantee for services that we 'might' use in the hotel I explained we had no plans to have breakfast here or use the restaurants but there was no room for manoeuvre So three night at £500 plus £400 pre-payment plus general spending money makes the budget required a three night stay well in excess of £1000 excluding the Le Shuttle Really annoying though was the fact that we didn't even know the pre-payment hadn't been refunded until a UK purchase was queried a week after our return Although the cash is not actually 'taken' from your bank account - you can't spend it as it is 'pre-authorized' leaving you with reduced funds until it is cancelled and potential embarrassment This transaction was 'cancelled' at hotel reception at check out, the day we left, a week ago, but the refund has still not appeared in my account They already have our credit card details so I cannot understand this arrangement - and it just makes you feel uncomfortable I now have the additional hassle of chasing either Accor or my bank to ensure the funds are returned We have stayed in hotels all over the world and have never come across this ridiculous arrangement We love Le Touquet but sadly wont be returning to this hotel simply because of this 'pre-payment arrangement' In short - beware the pre-payment requirements especially if you're on a tight budget

We arrived at Ibis far too early, feeling shattered and in desperate need of a sit down and cool air. The staff were welcoming, swiftly registered us and apologised that as we were so early, we would have to wait for our room to be prepared. Not a problem, they had set our expectations. They made it clear to us, we were very welcome to wait in the reception area or on the balcony, or by the bar. Music to our ears. We were weary travellers and by small acts of kindness, you made us feel so welcome. Our room was ready far earlier than expected. Thank you for going the extra mile.