ibis Tours South 3 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 951

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Opis

O hotelu

  • Chez Léonard on-site restaurant open evenings 7-10pm - local cuisine

  • Close (5 minutes) to A10 and A85 highway exits

  • Free private car park

  • In the heart of the Loire Valley and close to the Zoo Parc de Beauval

  • Ideally located for the Loire à Vélo cycle route

Nasze pokoje

Lokalizacja hotelu

ibis Tours South

10 Rue Michael Faraday, RN 10, La Vrillonnerie
37170 CHAMBRAY LES TOURS
France

Pozycja GPS:47.335295, 0.700688

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Chez Léonard

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Ocena ALL  4.5/5  Liczba opinii: 951

Ocena TripAdvisor  4.0/5  Liczba opinii: 705

The good and the bad

Ocena na stronie TripAdvisor 3.0/5

plodder49 Couples - Opinia zatwierdzona w TripAdvisor

There are two aspects to this review - the hotel and the restaurant. The former left my wife and I quite satisfied. The reception was cordial and efficient and the room was clean and tidy. The bed was very comfortable and the shower had a good strong delivery. I think for the price we paid a complimentary bottle of water would not have been to much to ask for. The room was quiet and we both slept very well. We decided to have a pre-dinner drink and as I had already paid for the room I asked if the drinks could be added to the dinner bill. This was agreed. The barman seemed to have some difficulty understanding my very adequate French but we eventually got two beers. We then went into the dining room. On the table quite prominently displayed was a menu of wines by the glass. Given that they were priced at 7 euros and over I thought if we had two glasses each then a bottle would be better value. The barman was now a waiter, and I clearly asked in French if there was a bottle menu. It took a while for him to show me this list which was under the food menu. I got the impression that he thought I was being rather dim not to have spotted this. We ordered our food. There was quite a long wait for the starters, not excessive perhaps. Then another long wait for the main courses. We enjoyed our food which was imaginative and well-prepared. Perhaps they should rename “Les saucisses” as “la saucisse” given that I had only one. We wanted a pudding. We waited. The restaurant wasn’t busy. We waited. Eventually we gave up. I paid the bill. We almost always leave a tip, but if you do not get good service then why leave one? When I went up to the room I glanced at the bill with my glasses on and noticed that they hadn’t charged for the two beers. I went back downstairs to pay as neither of us would have felt comfortable taking advantage of an oversight. For the first time the whole evening the barman actually smiled. He thanked me for my honesty. We couldn’t help but compare him with a young waiter of similar age at the celebrated Parisian brasserie, Chartier’s. He was thoroughly charming, allowed us to take a photo of our granddaughter with him, and was even able to crack a joke about serving the women first except when it came to the bill. Not everyone can be engaging but a smile and patience goes a long way, even if you are thinking that your customers are slow-witted imbeciles.

Dear plodder49, Thank you for this very detailled review. I am delighted to read that you appreciated the comfort of your room as well as the cleanliness. Regarding the different aspects of the restaurant that you mention, I'm sorry if the wait seemed excessive to you. Even if the activity did not seem important to you, the waiters also have to manage the bar, room service, etc... and like everywhere, we have trouble having full teams, especially in the kitchen. We have two very distinct wine lists by the glass : a table placed on the table called D-VINE : this is an innovative technology that serves reputed wines by the glass, hence the relatively high prices (between €6 and €14 € for a classified Saint-Joseph). On the same support as the restaurant menu, you will find this time a selection of only local wines and we work directly with the producers. Prices are more reasonable. Thank you for your honesty on the restaurant bill. Our teams are regularly congratulated for their sympathy and their professionalism, I regret that you did not feel this benevolence during your meal. Best regards, Benjamin GIRARD - Deputy Manager

stop over on the way home after xmas

Ocena na stronie TripAdvisor 5.0/5

Movita2015 Rodziny - Opinia zatwierdzona w TripAdvisor

when we have long journey by car, we chose IBIS hotels for stop over. we arrive late and leave early. Ibis is flexible, clean, offers dinners and breakfast if we wish and we have always been rather satisfied of the service and the food offer and quality. Ibis are flexible, you do not need to book long in advance and if ever one hotel is full, they will point you another one at few kms away which has rooms available. we are Ibis customers for a while and happy with the quality/price overall. we also believe the offer is improving with Ibis Style which is a positive point for us.

Dear Movita2015, Thank you very much for your loyalty to the ibis brand and the Accor group. We are delighted that you enjoyed our various services such as breakfast "The Market" and our new restaurant. As regular customers, you now benefit from more advantages thanks to the All loyalty program. See you soon in Tours and best wishes for this new year ! Benjamin GIRARD

Pleasant stay, helpful reception

Ocena na stronie TripAdvisor 5.0/5

Jimmy M Opinia zatwierdzona w TripAdvisor

A good hotel with bright bar, lobby areas and reasonable sized rooms. Breakfast was standard but fine. The star was the chap on reception who put our minds at rest re a car tyre puncture ie. we could check out late if needed. Thanks!

Dear SpanishTinto, We are delighted that you have enjoyed our new spaces which have just been renovated with more brightness and comfort. Our team was delighted to be able to help you with your flat tire. Best wishes for 2020 ! Benjamin GIRARD

Building site

Ocena na stronie TripAdvisor 1.0/5

alastair W Couples - Opinia zatwierdzona w TripAdvisor

Booked for one night September 2019 travelling through France mostly staying at Ibis Hotels. It was in the middle of being rebuilt. No restaurant no bar. The room and corridor were full of cement dust. Complained that they should have informed me when I booked (wasn’t cheap) They said they had sent out a separate email to customers. Eventually found it in junk mail. Still, shouldn’t be booking customers to a hotel in that state. Asked for a gesture discount but no joy even though I am an Accor club member. Really sharp practice for what is a good corporate hotel group normally.

Dear alastair, We are aware of the nuisance involved and we apologize again. Know that our team is fully mobilized to ensure that your stay is still in the best conditions. We have sent an email to our customers and all our websites are update since the month of June 19. From the beginning of November, we will be delighted to present our "Chez Léonard" catering concept, new equipment to relax and facilities to facilitate coworking. Looking forward to welcoming you back to completely redesigned spaces. Regards, Benjamin GIRARD

stay@ Chambray

Ocena na stronie TripAdvisor 5.0/5

aegreenfield Couples - Opinia zatwierdzona w TripAdvisor

Our stay was lovely room was perfect staff were wonderful food was excellent HOPE the new restaurant will be as good!! Chambray is ideally located for our French journeys to our holiday home in Charante Maritime

Dear aegreenfield, What a great review ! Thank you so much, I will share with all our team ! Be sure that our new restaurant "Chez Léonard" will be quiet amazing with local food, huge selection of wines, etc... Best regards, Benjamin GIRARD

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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