ibis Nîmes West 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,533 件のレビュー

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268, Rue de L'hostellerie, PARC HOTELIER, Ville Active, 30900 NIMES, フランス

説明

ホテルのその他の情報

  • Generous, home-made French cuisine. Restaurant open Monday to Friday

  • 1.8 miles from historic city center, 5 min from exit 25 of A9 highway

  • Swimming pool

  • Pets are welcome

  • Electric vehicle charging stations, free secure private car park

当ホテルの客室

ホテル所在地

ibis Nîmes West

268, Rue de L'hostellerie, PARC HOTELIER, Ville Active
30900 NIMES
フランス

GPS:43.813883, 4.343683

電話番号
ファックス +33 4 66 29 19 56

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Restaurant

Generous, home-made French cuisine.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,533 件のレビュー

トリップアドバイザーの評価  3.8/5  907 件のレビュー

2024エクセレンス認証

Lovely

トリップアドバイザーの評価 5.0/5

181kates トリップアドバイザー認証口コミ

Really enjoy our stops here. Secure parking. Lovely staff. Good food. Dog friendly. What more can I say except give it a try.

Smallest hotel I've ever been in. In a "hotel" park area.

トリップアドバイザーの評価 2.0/5

fourhikersarewe トリップアドバイザー認証口コミ

Smallest hotel I've ever been in. AC is turned off (here early Oct). Windows can be opened but for security we asked to be moved to upper room. Freaked us out a bit when the parking area was surrounded by a tall chain link fence that is locked at night. Wondering if it was in a safe area or not- never could decide. It’s in the suburbs of Nimes in a “hotel park”. Receptionists were fantastic and lovely people. No room safe, no fridge. No extra blankets or pillows- very very basic striped down room. Breakfast was okay similar to the usual offerings at a chain hotel. It was clean and quiet and inexpensive just not the greatest atmosphere.

An affordable standard hotel in the peak tourist season

トリップアドバイザーの評価 4.0/5

steelriver2014 Solo travel - トリップアドバイザー認証口コミ

Pros. - in the middle of industrial area close to many shopping malls including big Carrefour market - nice pool and reception area, colourful, functional and modern - very friendly front desk staff - small room as always but everything works - small but nice breakfast buffet Cons. - only one small elevator with sometimes long waiting time - the coffee during breakfast was not that much tasting (huge automatic all in one coffee machine)

Dear Sir/Madam, Thank you for sharing your feedback following your stay at our establishment. We are pleased to note that your experience was generally satisfactory. Your comments, whether positive or constructive, are valuable to us and help us to continuously improve the quality of our services. We hope to have the pleasure of welcoming you again during your next visit to Nîmes. Sincerely, The Ibis Nîmes Ouest Team

Un Ibis non all'altezza del loro standard

トリップアドバイザーの評価 3.0/5

angelopS2021OR トリップアドバイザー認証口コミ

Everything in the Ibis style... only much worse. On arrival they wanted the credit card as a guarantee even though it had all been paid for in advance, on the website it says that the restaurant is open and instead it was closed, forcing us to go out by motorbike in the rain, the room is very small and certainly not Ibis standard. On the positive side there is the reserved parking for motorbikes right in front of the entrance and the gate always closed. All in all, the staff were friendly, and the breakfast buffet was up to standard. I am an Ibis customer and member, but this one in Nîmes is not up to their standard.

Dear Mr. Angelo, Thank you for taking the time to share your experience, although we sincerely regret that it did not meet your expectations. Regarding the request for a credit card upon arrival, this procedure applies to all our guests. It serves to guarantee and settle any bar or restaurant charges at the end of the stay, which is greatly appreciated by the vast majority of our guests for its simplicity. As for the restaurant, it is clearly stated on our website that it is closed on weekends. To address this, we offer a snack menu, and there is also a restaurant located just across from the hotel, which remains open. Nevertheless, we understand your disappointment and will ensure that this information is made even more visible to avoid any misunderstandings. We are glad that our team was able to remain friendly. Your feedback is valuable in helping us improve the quality of our service. We hope to have the opportunity to welcome you again and provide you with an experience more in line with the Ibis standards you are familiar with. Kind regards, The Ibis Nîmes Ouest Hotel Team

Let down by lack of restaurant service

トリップアドバイザーの評価 2.0/5

Baggio1018 Couples - トリップアドバイザー認証口コミ

The room was typical of Ibis (tight, a bit small but functional). The hotel reception was polite, kind and thorough. In most cases, I would at least rate the hotel between 3 or 4 stars as it is in the ball park of what you expect for this type of hotel. However, the restaurant staff really let down their team. Don't really remember the last time when I have been sat down in a restaurant with the menu in front of me, waved and gotten one member of staff to acknowledge that she would be back in two minutes, made eye contact with two other older members of staff, who proceeded to serve and ignore. 10 to 15 minutes later, absolutely nothing whilst they are preoccupied cleaning tables and serving pretty much everybody else, including those waiting for a table. You would think taking an order would be quick?! Not asking for close attentive service here, just the bare basics!!

Dear Sir, First of all, we thank you for taking the time to share your experience. We are delighted to read that the welcome and the room met your expectations. However, we would like to sincerely apologize for the inconvenience you experienced at the restaurant. Your disappointment is perfectly understandable, and we deeply regret that the service was not up to par that evening. It is important to emphasize that the vast majority of our guests are usually very satisfied with our restaurant. Unfortunately, that evening, we were indeed faced with an exceptionally high volume of customers, which disrupted our organization and extended service times. We have taken note of your comments, which have been forwarded to our team to improve our responsiveness, even during busy periods. We look forward to welcoming you again and providing you with a fully satisfactory experience. The team at the Ibis Nîmes Ouest Hotel

との提携 TripAdvisor

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