波哥大维多利亚雷吉亚索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 1,098 评论

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Carrera 13 # 85-80, Cundinamarca, 110221 波哥大, 哥伦比亚

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酒店其他优惠

  • 这家位于哥伦比亚的酒店设有 3 间会议室，适合举办公司活动。

  • 享用酒店提供的下午茶。

  • 这家位于波哥大的酒店靠近机场，约 36 分钟车程。

  • 12 岁以下儿童如与父母同住一家客房，可享受免费住宿

  • 位于波哥大的一家可携带宠物的酒店（额外收费）。

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酒店位置

波哥大维多利亚雷吉亚索菲特酒店

Carrera 13 # 85-80, Cundinamarca
110221 波哥大
哥伦比亚

GPS:4.669983, -74.053158

电话
传真 +57 601 6466390

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Basilic Restaurant

我们的 Basilic 餐厅以来自哥伦比亚不同地区的当地产品为特色，采用法式和前卫烹饪技术，为您带来高水平的美食享受，快来体验我们的招牌美食吧！在我们的 Basilic Cuisine de Origen 餐厅

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  1,098 评论

TripAdvisor 评级  4.7/5  1,467 评论

卓越奖 2025

Unauthorized card charges

Tripadvisor 评级 1.0/5

kate m 经 TripAdvisor 认证的评论

At check-in, I paid the full amount as confirmed on Booking.com, including an additional 19% tax which I should have been exempt from as a tourist. At check-out, I was asked to settle incidental charges (e.g. minibar, airport transfer), and was given only a short receipt. Upon requesting an itemized invoice that I later checked closely, it became clear that the nightly accommodation charge had been increased without my knowledge or consent. When I called to inquire, the concierge claimed I had not been charged enough initially — but I had already paid exactly the agreed rate, plus tax. I’ve sent multiple emails requesting clarification, but have received no response. I am posting this review one week after my stay to provide opportunity for management to contact me. This lack of communication and transparency and unauthorized use of my card is deeply concerning. I would advise caution to anyone considering staying here.

Charming Boutique Hotel in Excellent Location

Tripadvisor 评级 5.0/5

Toronto2010_a 经 TripAdvisor 认证的评论

The Sofitel Bogotá is located in an amazing area—safe, trendy, and surrounded by many great restaurants and shopping options. This boutique hotel is very charming and beautifully decorated. Service was really good, attentive, and friendly. While the rooms are not very spacious, they are comfortable. My recommendation is to ask for a room facing the back of the hotel on a higher floor to avoid views of the wireless antenna on the opposite building in front

Underwhelming, especially for the price

Tripadvisor 评级 3.0/5

685russw Couples - 经 TripAdvisor 认证的评论

We stayed at the Sofitel Bogotá Regina in January and were underwhelmed. Booked through American Express FH&R. The hotel is located in Zona Rosa, a safe area but far from most of the city’s main attractions. Fortunately, Ubers are abundant and affordable, which helped, but in hindsight, we would have preferred to stay in Chapinero for better proximity to landmarks and restaurants. The rooms were a major disappointment—small, dark, and dated—especially compared to our fantastic Sofitel experience in Mexico City in November. Breakfast (included as part of FH&R) was just okay; the service was slow, even for basics like coffee refills. Employees generally seemed disengaged, although the concierge was helpful with arranging taxis and providing advice. For the price we paid, we expected much more. Unfortunately, this hotel didn’t deliver. We wouldn’t stay here again. Overall, it was a miss.

Field for improvement

Tripadvisor 评级 3.0/5

Jennynotjennifer 经 TripAdvisor 认证的评论

The experience here was quite bittersweet, I face a problem I never had before in the hotels I went, literally the staff couldn’t speak at all English. Normally you hope if you go to a 5 star hotel you can have a normal conversation with them. But here it was so frustrating to even ask for breakfast. They have a problem with the staff and their English, and somehow they should improve it or either change to people qualify for that work. There were some that tried to speak and show me the things around the hotel but I couldn’t get a word. Besides that, I found really good the food service, every dish shows a impecable work specially the pastry area, they made an amazing work and I really recommend to go and try their desserts. The hotel is in a really good area, I found it safe and quite magical at night, surrounded by mall centers and good restaurants as well. So try to improve your English, this is the best advice I have for this hotel. The only good conversation I had was with a pastry chef once, surprisingly this guy had a really really good English, maybe was the best English I heard here in Colombia and he also spoke in Italian which is my mother language.

Disappointed

Tripadvisor 评级 3.0/5

barlowdan6 商务住宿 - 经 TripAdvisor 认证的评论

Stayed for one week. Hotel rooms nice and comfy. Hotel has a real problem with service quality, the have more than enough staff, they’re just not attentive to customers, also very few speak English. Breakfast was most disappointing, only 3 hot items on the buffet and one is always chicken and rice rest of the offerings is sandwiches, pickles and meats, not hugely exciting. Trying to get a coffee is like rolling the dice. If you are asked for a coffee 50% of the time it will come out 10-15mjns late with the wrong order the other 50% it will just not turn up at all. Dinner service, food was presented well but low quality, ordered steak and it was just a ball of gristle a waste of money. Bar service was terrible, despite being pretty much the only person in the bar it would take 10-20 mins for get a bottle of corona ?!?!? Staff were just apathetic and not interested. I ended up eating and drinking in the Four Seasons next door where the service was excellent, staff were friendly and food was fantastic and good value for money.

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其他网络用户评价我们的酒店

  • 474 评论 9.7/10 位置
  • 517 评论 8.1/10 房间
  • 1,178 评论 9.5/10 服务
  • 5 评论 7.9/10 上网
  • 226 评论 9/10 早餐
  • 200 评论 8.7/10 食物
  • 154 评论 8.7/10 氛围
  • 128 评论 9.3/10 清洁度

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