波哥大维多利亚雷吉亚索菲特酒店 5 星

客户意见评级 4.7/5 3,391 评论

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波哥大维多利亚雷吉亚索菲特酒店
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酒店其他优惠

  • La Cabrera 坐享战略位置

  • 一个完美的起点

  • 在 Basilic 餐厅品尝高级佳肴

  • 图书馆和会议室

  • Advantage 5

酒店及周边服务

从 15h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 按需婴儿看护 (附近) 付费服务
  • 使用空调
  • AEROPORTO EL DORADO 付费服务
  • 酒店使用的语言
  • 接待处全天候开放
  • 提前入住/延迟退房 付费服务
  • 洗衣房
  • 行李员
  • 礼宾服务
餐饮
  • 早餐 付费服务
  • 1 餐厅
  • 1 酒吧
  • 客房服务
休闲和活动
  • 健美中心
  • 按摩
  • 按需婴儿看护 (附近) 付费服务
商务服务
  • 3 会议室
  • 商务中心
  • 提供复印/打印服务

酒店位置

波哥大维多利亚雷吉亚索菲特酒店

Carrera 13 # 85-80
Cundinamarca
 波哥大
哥伦比亚

电话: +5716466390

传真: (+57)16220692

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • TRANSMILENIO :  CALLE 85

  • 乘飞机

    AEROPORTO EL DORADO 达到 16公里 / 9.94 英里 - 班车服务 付费

GPS :4.669983, -74.053158

我们的客房

我们豪华、现代和精致的客房在设计时秉持全心全意、细致周到的原则,始终将客人的舒适考虑在内。

酒店餐厅和酒吧

BAR - RESTAURANT

美食类型: 小酒馆/小餐馆

我们的 Bistro Intenacional 餐厅供应具有哥伦比亚特色的全球风味美食,法式礼仪的加入很好地展现了两种文化的美食精髓。供应早餐、午餐和晚餐。

BASILIC

我们的首席调酒师使用自制糖浆、饮品和当地新鲜食材调制出独有的鸡尾酒,在这个雅致的环境中细细品尝这些鸡尾酒,再合适不过。品尝鸡尾酒,放松身心,享受美好的夜晚时光。

非合约照片

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:3

  • 最大面积:43 平方米

  • 最大容量:50 个人

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波哥大维多利亚雷吉亚索菲特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级 4.7/5

3,391 评论

TripAdvisor 评级 4.5/5

1,387 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Short stay in Sofitel Bogota

Tripadvisor 评级 5.0/5

tamarisenko Business - 28/01/2021 经 TripAdvisor 认证的评论

Excellent staff, very professional, caring. Difficult time to be a tourist, but the staff in the hotel and the adjacent restaurant made our stay a wonderful experience. They arranged for a short tour of the countryside and the driver/tour guide was a very knowledgeable and entertaining young man. We enjoyed every minute of our stay in Bogota. The food was great, the service excellent.

Excellent hotel

Tripadvisor 评级 4.0/5

meldorton 14/02/2020 经 TripAdvisor 认证的评论

Excellent hotel in great location. Charming and friendly staff. Disappointed hotel did not have indoor pool as misleadingly stated on website and common areas/ restaurant in course of renovation which resulted in some cramped areas

Dear meldorton, Thank you for taking the time to tell us about your experience at the Sofitel Bogota Victoria Regia. Thank you for highlighting our excellent hotel , our great location and our charming and friendly staff. We are sorry that the detail of not having a indoor pool has not fulfilled your expectation. I would like to reconfirm that our hotel does not have a pool service, and the information with our current services is published on our official website. However, to be sure, I would like to confirm with you the website where you obtained this information, in the same way that we inform our Marketing Manager to take the necessary measures and ensure that there is no incorrect information about our services on our Sofitel's website. At Sofitel Bogota Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager

Fox News MIA

Tripadvisor 评级 5.0/5

kevinmE668AU Business - 20/01/2020 经 TripAdvisor 认证的评论

A very nice hotel with excellent service. Rooms are well appointed, roomy, and quiet. There is a small bar with friendly staff off to the left of the lobby. Front desk prompt and very professional. Only two relatively small knocks: the shower temperature was inconsistent and the TV guide showed Fox News was available but after several attempts to reach the channel is was apparent it was not there. I was on the 8th floor, which is the top floor.

Dear kevinmE668AU, I truly appreciate you are taking the time to share your positive experience with us. Thank you for highlighting our very nice hotel ,our excellent service, and our friendly staff service. We are sorry that the detail of Fox news channel was not available on our TV service and it has not fulfilled your expectation. Please allow me to express my sincerest apologies. We have informed to our general manager and we have taken corrective measures to ensure this does not happen again. At Sofitel Bogota Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Yanelis Sepulveda, Guest Relations & Concierge Manager

Good hotel but won‘t come back.

Tripadvisor 评级 3.0/5

joergb151 Couples - 14/12/2019 经 TripAdvisor 认证的评论

The Sofitel is a nice hotel. Good location in Zona Rosa. Friendly staff. Nice room. Nice breakfast buffet. The beds are very comfortable. At the moment there is some construction in front of the hotel but it didn‘t bother us too much. The only negative thing happened at checkout. We were asked to pay the local VAT which added 19% to the previously confirmed room price. I said I have a confirmation that I will be tax exempt because I am a European tourist. They said their finance department does not allow tax exemption because of a new stamp that immigration uses and I should have been informed at check in time. I was not informed at check in time and actually I would have expected to be informed about even before my arrival so I have the choice of staying somewhere else as the 19% extra decreases the price/performance ratio significantly. During our stay in Columbia we stayed in two other hotels who had no problem with exempting us from the VAT. So for our last night in Bogota we chose to stay at JW Marriott and also no problem with VAT exemption. So I don‘t know what‘s wrong with the finance department at Sofitel but i feel cheated by them.

Dear Joergb151 Thank you for taking the time to tell us about your experience at the Sofitel Bogota Victoria Regina. Thank you for highlighting our comfortable hotel, our very nice and helpful staff and our comfortable rooms. Receive our sincere apologies about the inconveniences that the hotel and street constructions have caused during your stay. We really sorry about the inconvenience with the taxes at the check-out time unfortunately at that specific moment the law about the exemption of taxes was not clear and it was mandatory to charge the taxes to all the guests. Due to this situation and once it was clarified we check all the cases and we are going to refund you the money of the taxes that applies to you credit card, you will receive the money en around 20 regular days. Best regards, Sincerely, Stib Acosta Castro

Great Sofitel experience!!!

Tripadvisor 评级 5.0/5

olyavankempen Solo travel - 10/11/2019 经 TripAdvisor 认证的评论

I had a surgery during my trip ,therefore I needed an extra care and support. The stuff was so kind and supportive, arranged medicine delivery in the hotel for me. They were bringing delicious room service and other treats in the room. I fell in love with this hotel and a location. The food was absolutely amazing and a stuff from the restaurant was very friendly and helpful. Cleaning stuff trustworthy and professional. Great concierge guys(Pedro thank you for carrying my heavy suitcase). Alejandro,Juan and ladies from reception you’ve made me feel like at home for 10 nights. I will definitely come back to stay at your hotel with my whole family again👍🏻😍. But need 2 connected rooms together. One is just good enough for 2 people:). See you next time.

Dear olyavankempen, I sincerely appreciate you are taking the time to share this review of your recent visit. Thank you for highlighting our amazing food, our great, kind and supportive staff service, and our prime location. I am happy that we were able to provide you a great stay. We pride ourselves on the level of service delivered by our team and we are so pleased to read we were able to support you and exceed your expectations on your stay. I would like to inform you that it will be a pleasure for us to organize the reservation of 2 connected rooms.We will be sure to share your feedback and we look forward to welcoming you back very soon. Kind regards, Yanelis Sepulveda Guest Experience & Concierge Manager

First visit to Bogotá

Tripadvisor 评级 5.0/5

Tour02525884383 Business - 16/09/2019 经 TripAdvisor 认证的评论

Always try to stay in an Accor Group hotel and again I have been left fully satisfied. Excellent and safe location in Zona Rosa. Everything a business or tourist needs is both in the hotel and very nearby. I will continue to stay here in my future visits.

Dear Tour02525884383, I truly appreciate you are taking the time to share your positive experience with us. I am glad to know that you enjoy of our excellent and safe location. I am happy that we were able to provide you a great stay. I hope to have the opportunity to welcoming you back to Sofitel Bogotá Victoria Regia in the near future! Kind regards, Yanelis Sepulveda Guest Experience & Concierge Manager

Excellent Hotel

Tripadvisor 评级 5.0/5

Franklyn E Friends getaway - 04/02/2019 经 TripAdvisor 认证的评论

Spent 4 nights at the Sofitel Bogota Victoria Regia and it was fantastic. I stayed in Room 701 which was really very well appointed. This is the only Sofitel that I have stayed at that they have designed the glass shower doors properly in that water is not leaked onto the floor. Breakfast was great as always and it is very nice to know that coffee is still served in the cafetiere instead of coffee from those awful machines.Location was fabulous with lots of shopping and restaurants in the area. Had a fantastic time and cannot wait to return.

Dear Franklyn E, Thank you for taking the time to tell us about your experience at the Sofitel Bogota Victoria Regia. Thank you for highlighting our fabuluos location and our great breakfast. I am happy that we were able to provide you an excellent stay. I hope to have the opportunity to welcoming you back to Sofitel Bogotá Victoria Regia in the near future! Kind regards, Yanelis Sepulveda Guest Experience & Concierge Manager

Good location, great service

Tripadvisor 评级 5.0/5

Peter Z Solo travel - 05/12/2018 经 TripAdvisor 认证的评论

The hotel is well located between a park and a lot of restaurants and malls; area look also quite save. The hotel itself looks very nice and the rooms are good. The personnel is very friendly and attentative. Especially the breakfest is very unique. Great stay!

Dear Peter Z, So pleased to read you had a great experience with us while in Sofitel Bogota Victoria Regia, I am glad to know that you enjoy of our unique breakfast, our good location in Bogota and our very friendly staff service. I am happy that we were able to provide you a great stay. It is a shame that you had to left, please do come and see us again soon! Regards, Yanelis Sepulveda Guest Experience & Concierge Manager

Bogota

Tripadvisor 评级 5.0/5

707petera Couples - 02/04/2018 经 TripAdvisor 认证的评论

The hotel is well located in Bogota. Excellent service and extemely friendly staff made our stay one to remember. If you want to enjoy a veiw over Bogota go for the Junior Suite. Highly recommend the property.

Dear Peter A, I truly appreciate you taking the time to share this wonderful review with us. I am happy that our team were able to capture a stay to remember. It sounds like a fun stay in our Junior Suite. We hope to have the opportunity to welcoming you back when your travels bring you back to Bogotá! Kind regards, Ana María Solórzano B. Front Office Manager

Typical Sofitel Experience

Tripadvisor 评级 5.0/5

Mark G Solo travel - 24/11/2017 经 TripAdvisor 认证的评论

Professional staff, luxurious experience, very warm welcome. Spotless room and amenities. The French brand continues to deliver a high level of all-round service. The extra little touches always make the Sofitel-experience extra-special.

Dear Guest, It has been a pleasure for us to have you at Sofitel Bogotá Victoria Regia and we are glad to hear that you have enjoyed your stay. Thank you for highlight all our services, location and facilities. Please let us know about your return, will be a pleasure to welcome you back. Best Regards, David Kianni General Manager

Simply great

Tripadvisor 评级 5.0/5

ASZIDDA Couples - 01/10/2017 经 TripAdvisor 认证的评论

Colombians are amazingly nice and the people at the hotel treats you like royalty. With the US dollar change to peso everything it's relatively inexpensive. We move around throughout all over of our staying with taxis hired from the hotel and it was a very efficient, economic and excellent way to do it. A little bit of walking but the weather was great with any major issues. The taxi drivers were almost as tourist host giving you all the information. Great trip.

Dear Guest, We were very happy for being able to be your home in the wonderful city of Bogotá. It is really rewarding to know that you felt welcome. Thank you for highlight our services. Our location is a key factor involved to provide a luxury experiences, we are in a privileged area in the city! We truly appreciate your comments, all our staff is really happy to read your words and it is our hope welcome you again in the near future. Kind regards, David Kianni General Manager

Great Stay

Tripadvisor 评级 5.0/5

P8389KRrobertf Couples - 22/09/2017 经 TripAdvisor 认证的评论

We had a wonderful time in Bogota and the hotel and staff at the Sofitel were exceptional. We also enjoyed some of the more local drinks at the hotel bar and the bartender was very friendly and enjoyable to speak with.

Dear Guest, We are glad to hear that we have exceeded your expectations and you have enjoyed our Hotel services and facilities. We are delighted reading you amazing review where you describe your experience at Sofitel Bogotá Victoria Regia with your kind words. Thank you so much for sharing your experience and allow new and more travelers to know the only Hotel in the country where "Life is magnifique" Sincerely, David Kianni General Manager

Sofitel Bogota

Tripadvisor 评级 5.0/5

Richard M Solo travel - 09/05/2017 经 TripAdvisor 认证的评论

From my early morning arrival to my evening departure everything about the staff and facility was excellent. I could not have more pleased with my room or the hotels location. While I do not often stay in hotels when traveling Sofitel will be my first choice.

Dear Guest, We love to hear comments like yours; is wonderful when our guests experience the warmth of our service and have "magnifique" experiences. Your loyalty is our most valuable reward, we would like to welcome you again in the near future. Thank you for sharing your experience here on Tripadvisor! Sincerely, Paul Barthe General Manager

Great Hotel!

Tripadvisor 评级 5.0/5

Pam19571975 Friends getaway - 01/03/2017 经 TripAdvisor 认证的评论

The room was clean and the bed extremely comfortable. The service was wonderful...everyone was very attentive. The hotel accommodations and service are first class...I would stay there again and would highly recommend it when staying in Bogota.

Dear Guest, Receiving comments like yours is the main reason we work everyday, it is very rewarding and motivating for me and all our team. We are very honored to know that you left the Hotel with amazing memories of each one of our details and our service. Thank you for choosing us and we hope we can have you here again to make you live "magnifique" experiences. Kind regards, Paul Barthe General Manager

Great stay and service for families

Tripadvisor 评级 5.0/5

Danieloska Family - 01/09/2016 经 TripAdvisor 认证的评论

Great stay with our two young children. Service was outstanding, baby sitter was great, and provided transportation with infant seats. Overall, great hotel and would definitely return on a future trip to Bogota.

Dear Guest, We are very happy to know that your family trip was a "magnifique" experience and that you are satisfied with all the services involved. For us is really important to know that for you and specially for your children our Hotel was able to met all your needs. Thank you so much for give us the opportunity to welcome you and we hope to have you again in the near future. Sincerely, Paul Barthe General Manager

good hotel

Tripadvisor 评级 4.0/5

Joan M Solo travel - 06/08/2016 经 TripAdvisor 认证的评论

the hotel is good restaurant is excellent room (suite) was perfect, very confortable, clean, top floor with balcony. check in was good, check out bad. they should be careful on the attitude of some staff. i would have appreciate some french speaking staff but didn t meet any

Dear Guest, We truly appreciate the time you took to let us know your comments regarding your stay at the Sofitel Bogotá Victoria Regia. We love the fact that you enjoyed your room, the restaurant service and every detail involved during your stay. We apologize if some aspects did not meet your expectations, we work very hard to provide excellent service experiences to all our guests and we will take the appropriate measures to address this kind of situations and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future. Best regards, Paul Barthe General Manager

Perfect

Tripadvisor 评级 5.0/5

norbertwaldmann Solo travel - 11/05/2016 经 TripAdvisor 认证的评论

The staff was better than I could have asked for !! I have asked for a late checkout which was given to me without any hesitation. The room plus the view was splendid and the area and Rich the hotel was located was perfect for a trip through the northern part of the city. The atmosphere in the hotel was very comfortable !!

Dear Guest, Being part of a team as we have at Sofitel Bogota Victoria Regia is an honor for me, we try our best to exceed our guest´s expectations and for us is really rewarding to know that we achieve this goal everyday. Through comments like yours we feel that is amazing give "magnifique" experiences using all the aspects that are involve our service. We hope to welcome you soon! Paul Barthe General Manager

Great Hotel in greta location

Tripadvisor 评级 5.0/5

IrishTraveller00 Business - 10/05/2016 经 TripAdvisor 认证的评论

I stayed here for 3 nights on business - having stayed here also a few years ago. As before I was impressed with everything - staff, facilities, location, decor etc. The location is probably one of the best in downtown Bogota with great restaurants on the doorstep

Dear Guest, Thank you for taking the time to write this amazing review regarding your stay at Sofitel Bogotá Victoria Regia. We are really glad to know that your stay with us was a "magnifique" experience, that you enjoyed all the aspects involved in our services and you felt at home. We truly value your loyalty and we hope to see you soon in a near future. Sincerely, Paul Barthe General Manager

Great stay!

Tripadvisor 评级 5.0/5

racami Business - 18/12/2015 经 TripAdvisor 认证的评论

My business partner and I had an excellent stay at the Sofitel in Bogota! The staff was extremely kind and helpful. The property driver, Andres, went above and beyond to make us feel comfortable and safe. The breakfast was delicious - be sure to ask for Tangerine juice! And the bed was one of the most comfortable I've ever slept in. Looking forward to returning soon!

Dear Guest, I am pleased to see your positive feedback and thank you for taking the time to tell us about your experience. I am delighted to hear that you had an enjoyable stay and that you were pleased with our service. Your feedback enables us to continually review our service delivery and standards and make changes wherever possible. I would like to thank you for your support. We are looking to welcoming you back at Sofitel Bogota. Sincerely, Paul Barthe General Manager

Great service, awesome location

Tripadvisor 评级 5.0/5

joaospbrasil Couples - 11/09/2015 经 TripAdvisor 认证的评论

The hotel is really well-sited, and offers the superior stardand of Sofitel Chain. The staff is focused on client's satisfaction and safety, and is also prepared to give precious tips to enjoy Bogota and region.

Dear Guest, Thank you very much for taking the time to share your comments concerning your stay at Sofitel Bogota Victoria Regia. We are delighted you chose to stay with us. Our ambassadors pride themselves on their service and will be very pleased to know that the service they provided created a pleasant memory. We look forward to welcoming you again at Sofitel Bogotá. Sincerely, Paul Barthe General Manager

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