Sofitel Лион Белькур 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 2 787

Sofitel Лион Белькур - Image 1
Sofitel Лион Белькур - Image 2
Sofitel Лион Белькур - Image 3
Sofitel Лион Белькур - Image 4

Описание

Особенности отеля

  • Гастрономический ресторан: Les 3 Dômes, панорамный вид и местные продукты

  • Завтрак - шведский стол с панорамным видом

  • Консьерж (Clés d'Or) к вашим услугам

  • Процедуры Biologique Recherche и массаж Deep Nature

  • В центр города лионском районе Преш'Иль

Наши номера

Расположение отеля

Sofitel Лион Белькур

20, quai Gailleton
69002 ЛИОН
Франция

GPS:45.754188, 4.834351

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

LES 3 DOMES

Мы будем рады видеть вас в ресторане Les 3 Dômes!

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 2 787

Рейтинг TripAdvisor  4.0/5  Отзывов: 2 702

AVOID - this is a fake five star hotel

Примечание: Tripadvisor 3.0/5

hughd402 Реальные отзывы TripAdvisor

Past experience of Sofitel worldwide and the 5 star rating in Lyon flatters to deceive. This is 1970’s concrete nightmare and seemingly not much was updated. We arrived on a Sunday evening expecting at least a nice bar brasserie for a drink or snack Instead a nightmare entrance to an old car park; a dingy corridor and a hardly updated lobby Check in person was excellent but room dingy 1970’s with a stingy mine bar. One free drink as we are both Accor members but nowhere to sit except a cold deserted lobby. Both bar and restaurant closed. The only option being room service we tried to order bread cheese and wine to be told that the hotel had no cheese - really? In a city the size of Lyon where Accor has so many hotels including three 5 star hotels. The suggestion from room service was only pasta - which was a no for us Overall this hotel diminishes the brand and is one to AVOID like the plague

Excellent hotel - lovely staff

Примечание: Tripadvisor 5.0/5

David L Couples - Реальные отзывы TripAdvisor

This is an excellent hotel and a firm favourite of ours when visiting Lyon. The hotel is in a great location and is easily accessible. There are also electric chargers at the side of the hotel if you happen to have an electric car. The bar on the 8th floor offer amazing views over the city. The staff are really welcoming and friendly and always offer a really high level of service. I really recommend this hotel to anyone staying in Lyon.

An enjoyable stay

Примечание: Tripadvisor 5.0/5

jwjlin Семьи - Реальные отзывы TripAdvisor

Friendly and helpful reception, the rooms were immaculately clean and we also enjoyed the welcome drink as well. The hotel was quite centrally located and convenient. It was easy to walk to most places as well. Enjoyed the mini bar in the room as well which was complimentary.

Poor Sofitel stay

Примечание: Tripadvisor 3.0/5

E9422NCwilliams Couples - Реальные отзывы TripAdvisor

We were expecting the same Sofitel standards as the Heathrow one but were very disappointed.Nice location,central to the old city and by the river.Room needs renovating.Drab and ordinary,certainly not the luxury one would expect from the huge prices. Only one of three elevators were working.There was no coffee availability at 7 a.m.

Dear E9422NCwilliams, Thank you for taking the time to share your experience at the Sofitel Lyon Bellecour. We are sorry that we did not meet your expectations during your recent stay with regard to the room facilities. We would also like to reiterate our sincere apologies for the inconvenience caused by the technical incident that occurred in two of our elevators during your stay. We did our utmost to repair the malfunction as quickly as possible, but the repairs took longer than we would have hoped and we sincerely regret this. We offer 24-hour room service, and we sincerely regret to hear that you were unable to enjoy a coffee at 7am. Please be assured that your comments are carefully studied and shared with our teams to improve our service. Nevertheless, we are delighted that you enjoyed our ideal location in the heart of Lyon. We hope that, despite your disappointment, you will give us the opportunity to welcome you again to demonstrate our commitment to providing you with a most enjoyable experience. Yours sincerely Claire Quality Manager

Nice on the whole

Примечание: Tripadvisor 4.0/5

XXXPRXXX Couples - Реальные отзывы TripAdvisor

The location is good. The female staff in reception are very friendly and helpful, less so the concierge who completely ignored me to chat with two other members of staff. Annoying. The bed wasn’t as comfortable as some of the other Sofitels I’ve stayed in. Breakfast was nice apart from the gross scrambled eggs.

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Другие интернет-пользователи оценили наш отель

  • 635 Отзывов 9.5/10 Расположение
  • 1 401 Отзывов 6.4/10 Номер
  • 1 570 Отзывов 9.1/10 Сервис
  • 14 Отзывов 4.5/10 Интернет
  • 588 Отзывов 4.1/10 Атмосфера
  • 485 Отзывов 7.8/10 Еда
  • 431 Отзывов 8.6/10 Завтрак
  • 323 Отзывов 4.5/10 Удобства

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