ノボテルボゴールゴルフリゾート&コンベンションセンター 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 1,136 件のレビュー

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説明

ホテルのその他の情報

  • 18ホールのゴルフコース、テニスコート、フィットネスセンター

  • 無料のWi-Fi、テラスまたはバルコニー付きの客室多数

  • プレイグラウンドと乗馬が楽しめるキッズクラブ

  • 2軒のレストラン、ラウンジ、プールバー

  • 16室の各種イベントスペース、2つのボールルーム

当ホテルの客室

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ホテル所在地

ノボテルボゴールゴルフリゾート&コンベンションセンター

Golf Estate Bogor Raya, West Java
16710 ボゴール
インドネシア

GPS:-6.604141, 106.836877

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  1,136 件のレビュー

トリップアドバイザーの評価  4.6/5  5,234 件のレビュー

FUN

トリップアドバイザーの評価 5.0/5

I1926JUkarinap トリップアドバイザー認証口コミ

the activity was so fun and got a very helpful experience, thanks to mba Annis and mba Naya. have so much fun for kids holiday! best

Dear Mrs. Karina P, Thank you for sharing your delightful experience at Novotel Bogor Golf Resort & Convention Center. We are thrilled to hear that you and your children had such a fun time during your stay and that our team members, Annis and Naya, contributed positively to your visit. We strive to create memorable experiences for all our guests, and your feedback is greatly appreciated. Warm regards, Scott Won General Manager.

Wouldn't comeback to this hotel

トリップアドバイザーの評価 2.0/5

Adilla S トリップアドバイザー認証口コミ

I booked the old room with bath tub. My opinion, My opinion on this hotel: The bed is worst I even could feel the spring. Imagine is this really 5-star hotel but the bed is so dirty and not comfort at all! i asked their solution and they gave me the not so new bed, better but still not comfort. The cleaner guy put the new sheet and blanket but when he did he stomp the blanket while his shoes on! Not responsible at all! The sofa also stinks, I don't think they clean the sofa well. The curtains look aged and have many dirty spot. I'm so disappointed. I stayed for 2nights but really I didn't feel comfortable at this room. Then, on second day after they cleaned the room, the bedsheet has worn out and rough also has many dirty spot and crumbs, it made my skin itchy and can't sleep! So wasting my money. I wouldn't comeback to this hotel. hope they could maintain the cleanliness of the room like common 5-star hotel should be! Really not worth the money!

Dear Adilla S, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Bogor Golf Resort & Convention Center. I appreciate your candor, as it is through such insights that we can better understand our guests' experiences and ensure we uphold the standards expected of a five-star establishment. I am sincerely sorry to learn that your accommodations did not meet your expectations, particularly concerning the comfort and cleanliness of the room. Your comments regarding the bed, sofa, and linens will be addressed with our housekeeping team to ensure that we maintain a high level of cleanliness and comfort for all of our guests. We take great pride in providing a welcoming environment, and it is disheartening to hear that we fell short during your visit. Regarding the issues you encountered with the cleaning staff, I want to assure you that our team is trained to follow strict protocols to ensure the highest standards of hygiene and guest satisfaction. I will personally address your concerns with our team to reinforce the importance of maintaining professionalism and care in their work. I understand how disappointing it can be to not feel comfortable during a stay, especially at a property like ours that strives to provide exceptional service. Your feedback will serve as a vital reminder for us to continuously review and improve our services. We hope to have the opportunity to welcome you back in the future and provide you with the quality experience that you deserve. Warm regards, Scott Won General Manager.

Great Experience 🌟🌟🌟🌟🌟

トリップアドバイザーの評価 5.0/5

Karina S トリップアドバイザー認証口コミ

Great Experience stay At Novotel Bogor 🌟🌟🌟🌟🌟 Check In on 29 Dec - 30 Dec 2025. The first thing I did was call to make a reservation at Novotel Bogor. Mrs. Ihat, the operator, was very kind and helpful. The call was then transferred to the reservation team, where Mrs. Dara assisted me. She was very kind, helpful, and proactive in explaining the children’s activities during the New Year holiday. After that, I arrived with my family and received a warm welcome from the bellboy team. One of them Mr. Belo, kindly handled my luggage and assisted us all the way to our room 🤓🤩 At the reception, I was also warmly welcomed by a lovely staff member named Okke. She was very kind and helpful, with a distinctive and charming smile 😍 During breakfast at the Verandah Restaurant, all the staff were very friendly and kind. I only remember a few names. Mrs. Ita, the receptionist with welcomed us warmly, and Mr. Achmad who prepared the drinks, kindly helped me make a healthy juice for my aunt who has cancer. My aunt really loved it, and it became a great mood booster for her. Thank you, Mr. Achmad 🥰 At the swimming pool, I was assisted by Mr. Soleh and Mr. Kosasih. They were very friendly, kind, and helpful in providing us with comfortable seating. Ah, I also forgot to say thank you to the housekeeping team. Mr. Asih and Mrs. Yeti kindly helped provide extra towels and cleaned the room after my kids played with water in the bathtub. They were very helpful and kind 🥰🥰 And on check out process is very fast with Mrs Putri, she very kind and helpful. 🩷🩷 💐💐So thank you very much for all staff Novotel Bogor. We got memorable during stay at Novotel Bogor. My family expecially My aunt very happy during stay and she want to we came back to stay at Novotel Bogor. 💐💐 see you 🫶

Dear Ms. Karina S, Thank you for taking the time to share your wonderful experience at Novotel Bogor Golf Resort & Convention Center. We are delighted to learn that your stay with us from December 29 to December 30, 2025, was enjoyable for you and your family. We appreciate your kind words about our team members, especially Mrs. Ihat and Mrs. Dara from the reservations department, who are always eager to assist our guests in making their stay memorable. It is heartwarming to hear that you felt welcomed by our bellboy team, particularly Mr. Belo, who ensured your arrival was seamless. Our reception staff, including Okke, strives to provide a warm and friendly atmosphere, and we are pleased that this made an impression on you. Moreover, it is gratifying to know that the breakfast experience at the Verandah Restaurant met your expectations and that Mr. Achmad was able to prepare a special juice for your aunt. We are committed to catering to the needs of all our guests, and we are thrilled that this gesture contributed positively to her experience. Your compliments for Mr. Soleh and Mr. Kosasih at the swimming pool, as well as Mr. Asih and Mrs. Yeti from the housekeeping team, reflect our dedication to service excellence. They embody the spirit of hospitality that we strive to maintain at our resort. Lastly, we are pleased to hear that your check-out process was efficient, thanks to Mrs. Putri. We appreciate your feedback and look forward to welcoming you and your family back in the future for another memorable stay. Warm regards, Scott Won General Manager.

Plenty EOY activities

トリップアドバイザーの評価 5.0/5

Daniel T トリップアドバイザー認証口コミ

Went for family end of year gathering. Novotel organized many activities for kids. Love the helpful staffs, kak Ani, kak Bunga, kak Najwa in entertaining kids with pets.

Dear Mr. Daniel T, Thank you for your delightful feedback regarding your recent family gathering at Novotel Bogor Golf Resort & Convention Center. We are pleased to hear that you enjoyed the various end-of-year activities we organized, and that our dedicated staff, including Ani, Bunga, and Najwa, made your experience memorable by entertaining the children. Your kind words motivate us to continue providing exceptional service. Warm regards, Scott Won General Manager

Ending the year with an a blast

トリップアドバイザーの評価 5.0/5

Aat H トリップアドバイザー認証口コミ

always such a pleasure to stay here at novotel bogor. the ambience, the staff, the foods and the atmosphere were excellent. today we were experiencing taking photoshoots with a yellow boa snake. such an adventour. shout out to Nazwa, Ani and Bunga for taking care of us

との提携 TripAdvisor

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