Novotel Dakar bintang 4

Catatan tamu Avis (Peringkat ALL) 4.1/5 485 ulasan

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Deskripsi

Hotel yang disetujui ALLSAFE

Keistimewaan hotel

  • Berada di pusat kawasan bisnis Dakar

  • Lokasi aman tepat di pusat kota dan dekat dari Bank Sentral

  • Kolam renang luar-ruang berpemanas dan taman yang tenang

  • Pemandangan laut dan pulau Gorée dari beberapa kamar tidur

  • Parkir mobil pribadi aman dan WiFi gratis

Akomodasi kami

Lokasi hotel

Novotel Dakar

Avenue Abdoulaye Fadiga, BP 2073
18524 DAKAR
Senegal

GPS:14.668828, -17.426773

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

La Calebasse

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.1/5  485 ulasan

Peringkat TripAdvisor  4.0/5  955 ulasan

Sertifikat keunggulan 2023

Better than expected

Catatan Tripadvisor 4.0/5

Luv2TravelFarNWide Ulasan TripAdvisor tersertifikasi

Nice rooms, with small fridge, safe, bottled water, but minimal toiletries. Shampoo, conditioner, shower gel, but the lotion bottle was empty. Nice buffet at breakfast and dinner, but they don't necessarily open at the appointed time, so don't count on an early breakfast. The indoor bar isn't staffed consistently with experienced staff. Makes it a "hit or miss" situation. There's also a pool bar, but didn't go to that one. Overlooks the ocean, and is within walking distance of a major supermarket, as well as other hotels and restaurants along the shore line. You have to exit the hotel thru a back gate to get there, but easy to do and to get back in.

Dear Luv2TravelFarNWide, Thank you for taking the time to share your experience at Novotel Dakar. We are pleased that your stay with us was better than expected and that you enjoyed our room amenities such as the small fridge, safe and bottled water, as well as the breakfast and dinner buffet. At Novotel Dakar, we strive to provide a memorable experience for all of our guests and are constantly looking for ways to improve our services. We apologize for any inconvenience regarding the minimal toiletries or inconsistent bar staff. We value all feedback, and thank you again for taking the time to share yours. Sincerely, Aby Myriam POUYE

Great breakfast buffet, outdated rooms

Catatan Tripadvisor 3.0/5

Wine Travel G Ulasan TripAdvisor tersertifikasi

I stayed at Novotel for five nights in October. The lobby gives the impression of a classy hotel, but the rooms are in serious need of updating. It looks like the bathrooms have been renovated, which is great, but the rooms themselves are small and worn out. The in-room dining menu was extremely limited in vegetarian options. Laundry service and the breakfast buffet were great. All of the male staff at the front desk were friendly and helpful, the female staff - not so much. There is an ATM in the hotel by the front desk, which was convenient. Overall good but wouldn't stay again.

Dear JasmineD, Thank you for your review and valuable feedback. We are glad that you enjoyed the breakfast buffet and the helpful staff at the front desk. We regret that you found the rooms outdated and with limited vegetarian options in the in-room dining menu. At Novotel Dakar, we strive to offer our guests a comfortable stay with modern amenities, exemplary service, and exceptional dining experience. We take all feedback seriously and use it to continuously improve our services. We hope to have the chance to welcome you back so that we can demonstrate this commitment to excellence. Warm regards Aby Myriam POUYE

Disappointing stay - humidity in rooms, felt outdated

Catatan Tripadvisor 3.0/5

Meraj C Ulasan TripAdvisor tersertifikasi

I picked Novotel because I thought Ibis was going to feel cramped and outdated... turns out that's what Novotel delivered Old TV, no USB plugs, humidity-filled rooms, horrible DJ playing "music" during one of the nights It gets the 3 stars because staff were kind, no hassle in arranging airport transfers, and nice live music during one of the nights. Time to renovate Novotel...

Bonjour Meraj C'est avec une attention particulière que nous avons pris connaissance de votre commentaire suite à votre expérience au novotel Dakar. Les points soulignés seront traités avec précaution. Nous vous présentons nos sincères excuses pour votre expérience au novotel Dakar. Nous vous remercions pour votre appréciation de notre personnel et n'hésiterons pas à leur transmettre le message. A bientôt pour une nouvelle expérience. Cordialement Aby Myriam POUYE Service qualité

The hotel is completely DISHONEST

Catatan Tripadvisor 1.0/5

scapa a Ulasan TripAdvisor tersertifikasi

Upon check in the hotel charged 100 EUR as a deposit against expenses, promising to refund it upon check out. I did not incur any expense, in addition to the room, which was charged separately. At check-out, I was told that the charge was refunded but it was not. A few days later I noticed that the charge was not refunded. After nearly 2 months, despite countless emails, the hotel has NOT refunded the charge, despite admitting that it should be refunded. The only word that I can find for such behavior is fraud. Novotel Dakar seriously damages the brand name of Novotel and Accor.

Dear Scapa Thank you for taking the time to share your experience with us. We apologize for the late responses. I am sorry that your experience did not meet your expectations; please allow me to offer you my sincerest apologies. Your refund request is currently being processed by the bank. Please be assured that we are taking the appropriate steps to resolve the problem and prevent any recurrence. We thank you for sharing your concerns with us and hope that you will give us the opportunity to serve you better in the near future.

Great Staff

Catatan Tripadvisor 4.0/5

MostafaaAttiaaa Bisnis - Ulasan TripAdvisor tersertifikasi

Thanks to the staff for making it such a comfortable stay at the hotel. Special thanks for Jean Baptiste Sall, Mireille Coly, Emile Hayibor and Aminata Jembele for their always help and make my stay special.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 99 ulasan 9/10 Lokasi
  • 198 ulasan 5.3/10 Kamar
  • 679 ulasan 9.1/10 Pelayanan
  • 15 ulasan 8.5/10 Internet
  • 305 ulasan 8.6/10 Makanan
  • 86 ulasan 7.5/10 Sarapan
  • 73 ulasan 6.9/10 Kebersihan
  • 44 ulasan 2.1/10 Kesepadanan nilai

Diberdayakan oleh Trustyou

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