Novotel Dakar bintang 4

Catatan tamu Avis (Peringkat ALL) 4.1/5 421 ulasan

Jaminan Harga
Terbaik
Novotel Dakar - Image 1
Novotel Dakar - Image 2
Novotel Dakar - Image 3
Novotel Dakar - Image 4
Avenue Abdoulaye Fadiga, BP 2073, 18524 DAKAR, Senegal

Deskripsi

Keistimewaan hotel

  • Berada di pusat kawasan bisnis Dakar

  • Lokasi aman tepat di pusat kota dan dekat dari Bank Sentral

  • Kolam renang luar-ruang berpemanas dan taman yang tenang

  • Pemandangan laut dan pulau Gorée dari beberapa kamar tidur

  • Parkir mobil pribadi aman dan WiFi gratis

Akomodasi kami

Lokasi hotel

Novotel Dakar

Avenue Abdoulaye Fadiga, BP 2073
18524 DAKAR
Senegal

GPS:14.668828, -17.426773

Telepon
Fax +221 33 823 89 29

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

La Calebasse

Foto non-kontrak

Ulasan tamu kami

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Cari tahu selengkapnya

Peringkat ALL  4.1/5  421 ulasan

Peringkat TripAdvisor  4.0/5  958 ulasan

Sertifikat keunggulan 2023

Rude and inelegant front desk employee (lady)

Catatan Tripadvisor 2.0/5

edalmann Bisnis - Ulasan TripAdvisor tersertifikasi

On the date of my arrival (May 20, 2024, at 8am) the receptionist who attended to me was rude, rude, unavailable and very aggressive. She did not provide me with information regarding access to the room, she refused to insist on my payment via Visa credit card, she refused to clearly write her name so that I could report her bad behavior. The room I stayed in did not correspond to my reservation instructions through HRS (from the World Bank), it did not have a view of the sea or pool. The mattress was extremely soft, without comfort, which prevented me from sleeping well, I needed a more rigid/orthopedic mattress, as I was at work and it is very important to be able to rest well and wake up without back pain. It was not a pleasant experience at all.

Dear edalmann, We sincerely apologize for the unsatisfactory experience you encountered with our front desk employee. Providing exceptional customer service is our top priority, and we regret that we fell short during your check-in. Rest assured that we will address this issue internally to ensure it does not happen again. Regarding the room discrepancy and the mattress comfort, we understand the importance of a good night's sleep, especially during work trips. We will investigate the room assignment process to prevent such errors in the future. Your feedback is invaluable to us, and we will strive to improve based on your comments. We hope to have the opportunity to welcome you back and provide you with a much-improved stay. Warm regards Aby Myriam POUYE

A place to stay in Dakar

Catatan Tripadvisor 3.0/5

Roger B Ulasan TripAdvisor tersertifikasi

Well, there seems to be no relation to the price you pay versus what you get at this property. It never felt like a particularly good value to me, the rooms are a bit old and there seems to be nothing interesting aside from a small market that is particularly interesting nearby. The photos I see emphasize the food, which seemed acceptable to me, but no more. While I have no specific complaints about this hotel, I can't say that they tried particularly hard to make me want to come back either.

Decent room, lunch buffet to be avoided.

Catatan Tripadvisor 4.0/5

JuRut Ulasan TripAdvisor tersertifikasi

Comfortable room, with a separate toilet room from the shower. The roomservice food was decent, and so was the breakfast buffet. The lunch buffet is to be avoided. It is well located, near the port of Dakar. The international airport is about an hour by car. I would stay here again.

Better than expected

Catatan Tripadvisor 4.0/5

Luv2TravelFarNWide Ulasan TripAdvisor tersertifikasi

Nice rooms, with small fridge, safe, bottled water, but minimal toiletries. Shampoo, conditioner, shower gel, but the lotion bottle was empty. Nice buffet at breakfast and dinner, but they don't necessarily open at the appointed time, so don't count on an early breakfast. The indoor bar isn't staffed consistently with experienced staff. Makes it a "hit or miss" situation. There's also a pool bar, but didn't go to that one. Overlooks the ocean, and is within walking distance of a major supermarket, as well as other hotels and restaurants along the shore line. You have to exit the hotel thru a back gate to get there, but easy to do and to get back in.

Dear Luv2TravelFarNWide, Thank you for taking the time to share your experience at Novotel Dakar. We are pleased that your stay with us was better than expected and that you enjoyed our room amenities such as the small fridge, safe and bottled water, as well as the breakfast and dinner buffet. At Novotel Dakar, we strive to provide a memorable experience for all of our guests and are constantly looking for ways to improve our services. We apologize for any inconvenience regarding the minimal toiletries or inconsistent bar staff. We value all feedback, and thank you again for taking the time to share yours. Sincerely, Aby Myriam POUYE

Great breakfast buffet, outdated rooms

Catatan Tripadvisor 3.0/5

Wine Travel G Ulasan TripAdvisor tersertifikasi

I stayed at Novotel for five nights in October. The lobby gives the impression of a classy hotel, but the rooms are in serious need of updating. It looks like the bathrooms have been renovated, which is great, but the rooms themselves are small and worn out. The in-room dining menu was extremely limited in vegetarian options. Laundry service and the breakfast buffet were great. All of the male staff at the front desk were friendly and helpful, the female staff - not so much. There is an ATM in the hotel by the front desk, which was convenient. Overall good but wouldn't stay again.

Dear JasmineD, Thank you for your review and valuable feedback. We are glad that you enjoyed the breakfast buffet and the helpful staff at the front desk. We regret that you found the rooms outdated and with limited vegetarian options in the in-room dining menu. At Novotel Dakar, we strive to offer our guests a comfortable stay with modern amenities, exemplary service, and exceptional dining experience. We take all feedback seriously and use it to continuously improve our services. We hope to have the chance to welcome you back so that we can demonstrate this commitment to excellence. Warm regards Aby Myriam POUYE

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 93 ulasan 9.1/10 Lokasi
  • 182 ulasan 5.3/10 Kamar
  • 697 ulasan 9.2/10 Pelayanan
  • 16 ulasan 9.1/10 Internet
  • 328 ulasan 8.5/10 Makanan
  • 81 ulasan 6.8/10 Sarapan
  • 66 ulasan 5.7/10 Kebersihan
  • 66 ulasan 3.9/10 Fasilitas

Diberdayakan oleh Trustyou

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