Novotel Amsterdam City bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 4.000 ulasan

Jaminan Harga
Terbaik
Novotel Amsterdam City - Image 1
Novotel Amsterdam City - Image 2
Novotel Amsterdam City - Image 3
Novotel Amsterdam City - Image 4
Europaboulevard 10, 1083 AD Amsterdam, Belanda

Deskripsi

Keistimewaan hotel

  • Pusat konvensi dengan ruang seluas hampir 1300 m² dan 17 ruang pertemuan

  • Terletak di samping stasiun kereta dan pusat kongres RAI

  • Restoran menarik dan bar yang ramah

  • 20 meeting rooms

  • Akses mudah ke pantai dengan transportasi umum atau mobil

Akomodasi kami

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Lokasi hotel

Novotel Amsterdam City

Europaboulevard 10
1083 AD Amsterdam
Belanda

GPS:52.333579, 4.888825

Telepon
Fax +31 20 646 2823

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

RESTAURANT URBN FOOD & DRINK

Kami siap menyambut Anda di restoran dan bar kami. URBN adalah restoran terbuka, santai, dan bergaya. Menunya beragam dengan hidangan simpel nan lezat. Selamat datang di URBN.

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Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  4.000 ulasan

Peringkat TripAdvisor  4.0/5  3.620 ulasan

Really not worth the price you pay

Catatan Tripadvisor 2.0/5

Cla13bdAD Solo travel - Ulasan TripAdvisor tersertifikasi

The rooms are small, and the standard ones not adapted at all to business people (not even a tiny desk). If you are French, the TV channels are not for you: all European national channels are accessible (NL of course, and UK, Germany, Italy, Spain … even US and China), except the French ones. The sound insulation of the rooms is largely insufficient: I was unlucky enough to have a very noisy neighbor, snoring like a bear the whole night, waking up early and immediately having calls with the loudspeaker at full power, apparently with his wife in India… I know everything about my neighbor but I didn’t sleep! The noise of the lifts was also very present. The lighting system in the rooms is not practical and insufficient. Very tiny bathrooms with no space at all to put your things. Breakfast is quite complete but the jam distributors are nearly all empty and work very badly. For breakfast you should avoid the 8am rush hour when it’s hard to get a seat and the atmosphere is closer to a manufacturing plant than to a restaurant. The staff is kind and do their best, and the restaurant is good and pleasant for dinner, but these positive points do not offset the rest. Definitely not worth the price you pay!

Dear Mr Bdad, Thank you for taking the time to share your review. We are pleased that you found our staff kind and that you enjoyed dining at our restaurant URBN Food & Drink. Nonetheless, we regret to hear that certain aspects of your stay did not meet your expectations. We understand that room size is a significant factor for comfort, especially for business travelers, and we are sorry if you found the standard rooms not perfectly suited for your needs. Regarding the TV channels, we strive to offer a diverse selection with indeed Dutch, English, German, Italian, Spanish and Chinese channels. The French channels could be found from channel 43 onwards. Ensuring a peaceful environment is important to us, and we apologize for the disturbances from noise. For future stays, please consider our rooms on higher floors or those facing the city for a quieter experience, and do not hesitate to request earplugs for additional comfort. We recognize the importance of practical lighting and ample bathroom space and take your comments seriously as we continuously seek to improve our guest experience. Additionally, we acknowledge your observations on the breakfast service and will work to ensure that our offerings are fully stocked and accessible, even during peak times. Finally, we are delighted that the genuine efforts of our staff and the quality of our dinner service contributed positively to your stay. Our team is dedicated to providing a warm and welcoming atmosphere for all our guests. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Manager on Duty

Désagréable

Catatan Tripadvisor 1.0/5

Xavier D Ulasan TripAdvisor tersertifikasi

During my stay at the Novotel, I was surprised by the unpleasant attitude of two people in charge of breakfast service. Their behavior was inappropriate and aggressive, even though I hadn't requested anything in particular. The service clearly needs to be reviewed to provide a better customer experience. 29 mars 2025 à 8h00

Dear Sir, Thank you for taking the time to share your review. During your visit to our hotel, you deserve a delightful dining experience, especially at the start of your day. We regret that the interaction with our breakfast service team did not reflect the high standard of hospitality we strive to provide. Our team values every guest's comfort, and it's disheartening to hear that we fell short in this instance. We extend our sincere apologies for any discomfort caused and are reviewing your comments with our team in order to enhance our service. The satisfaction of our guests during breakfast, which offers a range of freshly prepared dishes, is of utmost importance to us, and we take your observations seriously. We are dedicated to improving so that all our guests can enjoy their meals in a welcoming and courteous atmosphere. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Manager on Duty

Loved our stay at Novotel hotel!

Catatan Tripadvisor 5.0/5

A4817POmichellew Ulasan TripAdvisor tersertifikasi

Just came back from a wonderful stay at Novotel hotel. Big shoutout to Alan (hoping I got his name right) at check in who gave us a wonderful upgrade and made us feel so welcome. Room was spacious and clean and a lovely view. Breakfast was lovely with lots of option. Staff very friendly and helpful when booking the bikes/taxis Location was great, would definitely return when we come back to Amsterdam one day!

Dear Guest, Thank you for sharing your feedback. We are utterly thrilled that your stay at our hotel was such a delightful one. We are delighted that you enjoyed the spaciousness and cleanliness of our rooms, as well as the picturesque view that accompanies them. It is also wonderful to hear that our breakfast selection met your expectations, providing a pleasant start to your day. Our team strives to offer friendly and helpful service, whether it is assisting with bike rentals or arranging transportation, and we are glad this contributed positively to your stay. Additionally, we are pleased that our hotel's location proved to be convenient for your time in Amsterdam. It would be our pleasure to have you return on another occasion. Very best wishes, Manager on Duty

Not Really pet friendly

Catatan Tripadvisor 1.0/5

Edward B Ulasan TripAdvisor tersertifikasi

Not Really pet friendly Why? We were very surprised when the reception told us at check-in, after we paid and received the room key, that the dog was NOT ALLOWED to stay alone in the room and that this is also the law in the Netherlands. Of course there was NO information about this on the hotel website or in the booking confirmation. At the reception they just told us that even at breakfast we had to eat breakfast separately. Of course we understood and expected that Pets are not allowed in the breakfast area, but forcing us as a couple to eat breakfast separately is just stupid, sorry. You just can’t do that if YOU don’t inform properly. We wanted to cancel the breakfast at first, but we had only booked the hotel for two nights to visit Amsterdam, on the way to Zeeland, and specifically the Van Gogh Museum, where dogs are not allowed, and the tickets were booked weeks ago and could not be cancelled for free. If your pet friendly policy is restrictive, please inform that properly. I almost don't have the words to describe this awful and stupid (excuse me for using that word again) experience. Stupid because when they say that this is the law in Holland, you can see with a single Google search that it is a lie. We simply looked for another hotel and, not very difficult, found one where it was no problem to do what was not possible in your hotel. Never again!

Dear Sir, Thank you for taking the time to share your review. We regret to hear about the difficulties you encountered regarding our pet policy. We understand that traveling with pets requires clear communication of rules and policies, and we apologize for any inconvenience caused by the lack of prior information. Our intention is always to ensure the safety and comfort of all our guests, including our four-legged visitors, and we are taking your feedback seriously to improve our communication in the future. Moreover, we are truly sorry for the confusion and frustration experienced during breakfast time. We strive to accommodate the needs of our guests while adhering to local regulations and hotel policies, and we apologize that this was not communicated effectively to you upon booking or arrival. We empathize with your situation, especially given your planned visit to the Van Gogh Museum and the non-refundable nature of your tickets. Finally, we regret that you felt the need to find alternate accommodation due to the restrictions you faced at our hotel. Our goal is to create a welcoming and enjoyable environment for all our guests, and it is disheartening to learn that we fell short of this during your stay. We are grateful for your candid feedback, which will aid us in evaluating and refining our guest experience. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Manager on Duty

Excellent

Catatan Tripadvisor 5.0/5

Sonja B Ulasan TripAdvisor tersertifikasi

Excellent hotel in every possible sense. I have recommended it to my colleagues who are going to Amsterdam. Excellent hotel in every possible sense. I have recommended it to my colleagues who are going to Amsterdam. Excellent hotel in every possible sense. I have recommended it to my colleagues who are going to Amsterdam.Excellent hotel in every possible sense. I have recommended it to my colleagues who are going to Amsterdam.

Dear Guest, Thank you for sharing your feedback. We appreciate that you chose to stay with us and are glad to know your experience was enjoyable. It would be our pleasure to have you return on another occasion. Very best wishes, Manager on Duty

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.978 ulasan 9/10 Lokasi
  • 2.318 ulasan 7.2/10 Kamar
  • 2.113 ulasan 7.9/10 Pelayanan
  • 47 ulasan 7.5/10 Internet
  • 1.273 ulasan 8.9/10 Sarapan
  • 1.158 ulasan 6.8/10 Kebersihan
  • 444 ulasan 7.6/10 Fasilitas
  • 105 ulasan 8.2/10 Kebugaran/olah raga

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