Novotel Каир Аэропорт 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.8/5 Отзывов: 584

Novotel Каир Аэропорт - Image 1
Novotel Каир Аэропорт - Image 2
Novotel Каир Аэропорт - Image 3
Novotel Каир Аэропорт - Image 4

Описание

Особенности отеля

  • Круглосуточный бесплатный шатл из аэропорта

  • 2 бассейна

  • Бесплатный WIFI

  • 10 модульных конференц-залов

  • Фитнес-центр

Наши номера

Take advantage of our Flight + Hotel offers

Discover

Расположение отеля

Novotel Каир Аэропорт

Po Box 8 Cairo Airport, Sheraton Al Matar, Cairo Governate
11776 КАИР
Египет

GPS:30.120944, 31.403

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Трансфер
  • Ресторан
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  3.8/5  Отзывов: 584

Рейтинг TripAdvisor  4.0/5  Отзывов: 2 447

Rude receptionists and Terrible Coordinations

Примечание: Tripadvisor 1.0/5

Said J Реальные отзывы TripAdvisor

I was on transit in cairo airport. The Egypt air employees gave me a transit voucher to that terrible hotel. It seems that the employees in the transit desk and the hotel never coordinated, so according the hotel employee (I think his name is Amro), they are full and no longer accepting transit passengers, so they just scribbled another hotel name and said I needed to go there. Needless to say they were extremely rude and they could have handled it in a better way. Of course Egypt Air is also to blame. I am never going to use that airline or that hotel.

Bit of a shambles

Примечание: Tripadvisor 3.0/5

Susan L Реальные отзывы TripAdvisor

We checked in very late but I am platinum and had given plenty of notice. Beware that breakfast unlike every other Novotel I have stayed in is not included and do not expect great service. The Suite was great, bed was very very comfortable but check in and check out and service was chaotic. Its the only Accor hotel where there is no private checkin for Accor, there is no lounge and the staff can be quire surly which is a shame as it's a nice hotel.

Dear Valued Guest, Thank you for taking the time to share your experience with us. We sincerely appreciate your feedback and sorry that you were unhappy with some areas of the hotel experience, our Executive Team will review your rating and survey to ensure that we are consistently providing the best in terms of product. We hope that you will give us the opportunity to better serve you soon. Best Regards, Atta El Dessouky General Manager

Terrible hotel

Примечание: Tripadvisor 1.0/5

353rehama Реальные отзывы TripAdvisor

The worst service I have ever seen in my life, the staff in the place are not interested in service at all, no one answers the room service, and if someone answers you, they send you to another service, and so on. What a tragedy. It’s really a shame

Dear Valued Guest, We are deeply sorry to hear about your disappointing experience at our hotel. Your feedback regarding the service is concerning, and we will address this internally to ensure such incidents are not repeated. We strive to provide excellent service, and we regret that we fell short during your stay. Your comments are invaluable to us, and we appreciate you bringing this to our attention. Best Regards, Atta El Dessouky General Manager

Good fir our overnight by airport

Примечание: Tripadvisor 4.0/5

Ruth P Реальные отзывы TripAdvisor

The hotel staff were nice.The shuttle to and from the airport was great.. It was very quiet. However, the room that we got 3124 was a little dated. And even though it was very clean there were signs of wear and tear in the bathroom especially. Just needs an update on the rooms and that section of the bathroom.. the soap and shampo dispensers probably need to be changed out with newer bottles and general appearance around the grout areas need to be cleaned up a little bit better.

Dear Valued Guest, We would like to pass you our utmost appreciation and thankfulness for taking the time to publish your fabulous review regarding your recent stay at Novotel Cairo Airport. Our special thanks to you for your lovely, praising words. We are looking forward to welcoming you back in the near future for another unforgettable stay with us at Novotel Cairo Airport. Best Regards, Atta El Dessouky General Manager

Very well

Примечание: Tripadvisor 4.0/5

guttur Реальные отзывы TripAdvisor

We stayed in October, hotel very well located, The service from waitress Mayyer at the Pergola restaurant was exquisite.! She is smiling, super attentive , lovely. Super negative point: the hotel allows smoking inside. The smell of cigarettes is disgusting. People throw smoke in your face all the time. this needs to change Hotel 5 minutes next to the airport, offers free transfer but the timetables are confusing and the boarding point at the airport is not signposted, we had to take taxi.

Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the convenient location of our hotel and the excellent service provided by Mayyer at the Pergola restaurant. Your feedback regarding the smoking policy and the clarity of our airport transfer timetables is duly noted. We strive to create a comfortable environment for all our guests and will address these concerns internally. We apologize for any inconvenience caused and appreciate your valuable input. Best Regards, Atta El Dessouky General Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 203 Отзывов 9/10 Расположение
  • 2 456 Отзывов 7.2/10 Номер
  • 5 490 Отзывов 8.8/10 Сервис
  • 179 Отзывов 2.8/10 Интернет
  • 1 559 Отзывов 8.9/10 Еда
  • 1 201 Отзывов 6.6/10 Чистота
  • 511 Отзывов 5.2/10 Комфорт
  • 404 Отзывов 5.8/10 Удобства

В сотрудничестве с Trustyou

Другие отели поблизости

Все наши в отеле в городе Каир