杜塞尔多夫诺伊斯美居酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 459 评论

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杜塞尔多夫诺伊斯美居酒店 - Image 1
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Am Derikumer Hof 1, 41469 诺伊斯, 德国

描述

酒店其他优惠

  • 健身房配备三台机器，开放时间为早上 8 点至晚上 11 点

  • 室外游泳池从六月至九月开放

  • 前往科隆和杜塞尔多夫方向的 A57 高速公路距离酒店 0.5 公里（0.3 英里）

  • 电动车充电桩

  • 6 间会议室

我们的客房

酒店位置

杜塞尔多夫诺伊斯美居酒店

Am Derikumer Hof 1
41469 诺伊斯
德国

GPS:51.167423, 6.730918

电话
传真 +49 2131 138333

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

SALINUM

在现代风格的"Salinum"餐厅用餐。品尝我们当地的特色菜，在阳光明媚的露台上度过愉快的时光。我们的营业时间为周一至周六晚上 6 点至 10 点。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  459 评论

TripAdvisor 评级  3.5/5  791 评论

As Expected

Tripadvisor 评级 4.0/5

shrimper79 Friends getaway - 经 TripAdvisor 认证的评论

Stayed for 2 nights during the euro’s. A good option if you don’t mind staying outside the city centre. The hotel is in quite a quiet neighbourhood. Plenty of parking. As you would expect from a Mercure the rooms are pleasant, clean and comfortable. The en-suite was clean and the shower was good. Reception staff were superb.

Dear Guest, Thank you for reviewing your recent experience. We are delighted that you found the location convenient and appreciated the ample parking provided. It is wonderful to hear that the accommodations lived up to the Mercure standard, with the pleasant, clean and comfortable rooms adding to your positive experience. Moreover, knowing that the en-suite was to your satisfaction and that the shower was of good quality brings us immense pleasure. Finally, your kind words about our reception staff are truly heartwarming; they strive to deliver the best service possible. We hope to welcome you back. All the best. Ihr Team vom Mercure Hotel Düsseldorf Neuss

2 friends for the Euros

Tripadvisor 评级 4.0/5

MartinS713 家庭住宿 - 经 TripAdvisor 认证的评论

Firstly the hotel is neither in Neuss nor anywhere near the centre of Dusseldorf. It is in a very quiet location 10-15 min walk from Norf train stop. Norf itself is 25 min train from Dusseldorf centre and can be reached directly from the airport in -40 mins. Taxi from airport is 50euro. Hotel is a little tired but very clean and the staff are excellent, very helpful. We had breakfast which is expensive at 18euro but plenty of choice and very nice. I would like more pillows as there is only one per bed. Would recommend but only if you’re fit enough to do lots of walking / hopping on off trains.

Dear Martins, Thank you for taking the time to review your stay. We are pleased that you found our hotel to be very clean and our staff to be excellent and very helpful. Maintaining a high standard of cleanliness and providing exceptional service are priorities for us. However, we are sorry that your stay did not fully meet your expectations. We understand that you found our hotel to be a little tired in appearance. We are continually working on improving our facilities to better serve our guests. Furthermore, we appreciate your feedback regarding the pillows. We regret to inform that extra pillows are not available upon request at our reception, as per our current amenities setup. Finally, we are delighted that you enjoyed the extensive breakfast options available at our hotel. Offering a variety of choices to start the day right is something we take pride in. We are looking forward to welcoming you again. All the best! Ihr Team vom Mercure Hotel Düsseldorf Neuss

Location outside the city, inconvenient stay

Tripadvisor 评级 2.0/5

Nirmiteemehta Solo travel - 经 TripAdvisor 认证的评论

First of all, calling the hotel Mercure Dusseldorf Neuss is false advertising because the hotel is neither in Dusseldorf nor in Neuss (already about 20 mins outside the city) but in a further outpost called Norf. If you're arriving by public transport, the Norf Station is a 15 minute walk from the hotel and the nearest bus stop a 7 minute walk (a LOT when you're travelling with luggage). Despite seeing that I was visibly struggling with my luggage, not only did no one on the staff not offer to help (which sucks but okay fine I've learnt not to expect much from German hospitality) but they went out of their way to give me a room a long walk away from the reception. Also the mattress wasn't firm and gave me a back ache. Do better Mercure, this should be embarrassing for you

Dear Mimiteemehta, thank you for your review. We are sorry for your long travel to us and to your room. Hopefully to see you next time again, to earn back your trust in our hotel, We can do it better, you are right! Stay safe and healthy, Your Mercure Neuss Team

Good hotel

Tripadvisor 评级 5.0/5

michaelmS2512ZZ 商务住宿 - 经 TripAdvisor 认证的评论

Very good hotel, with very friendly staff at the reception and during breakfast. The breakfast is excellent and the room clean. There are a lot of parking spaces available. I will come back to this hotel.

Dear Mr. M, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Mercure Team

Two business nights

Tripadvisor 评级 5.0/5

wumsikovsky 商务住宿 - 经 TripAdvisor 认证的评论

Though looking a little run-down many things have been refurbished in this hotel and the stay was really pleasant. Friendly service, nice rooms - everything there what you need, including a good hotel restaurant, Located somwhow remotely there is still a gas station, supermarket and Italian restaurant close-by.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Mercure Team

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 177 评论 7.5/10 位置
  • 504 评论 5.8/10 房间
  • 422 评论 9.2/10 服务
  • 28 评论 2.8/10 上网
  • 267 评论 5.3/10 舒适度
  • 261 评论 4.5/10 清洁度
  • 252 评论 8.6/10 早餐
  • 141 评论 3.8/10 氛围

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