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柏林市西部美居酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 1,563 评论

安心悦界(ALLSAFE)认可酒店

+ 23 服务

酒店其他优惠

  • 拥有 119 间舒适客房

  • 一楼 8 间现代化的工作会议及活动室,带自然采光

  • 舒适的当地餐厅

  • 美丽宁静的露台设有室外泳池

  • 方便乘坐公共交通工具,也方便前往柏林勃兰登堡机场和高速公路

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店位置

柏林市西部美居酒店

Ohmstrasse 4-6
13629 柏林
德国

电话: +493038030

传真: (+49)30/3819403

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • 乘飞机

    Flughafen BER 达到 30公里 / 18 英里

  • 乘火车

    OSTBAHNHOF 达到 15公里 / 9.32 英里

  • 乘火车

    SPANDAU 达到 5公里 / 3.11 英里

  • 乘火车

    ZOOLOGISCHER GARTEN 达到 7公里 / 4.38 英里

GPS :52.536032, 13.273297

酒店服务

WEINLOUNGE

The modern Weinlounge restaurant, which seats 40 people, is air-conditioned and open daily from 12 noon until 10.30pm. The restaurant serves regional specialties, which you can enjoy our on the terrace in summer.

酒店及周边服务

办理登记入住手续 - 从 办理退房手续

概要

  • 游泳池
  • 停车
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
餐饮服务
  • 1 餐厅
  • 1 酒吧
  • 早餐
    • 自助餐
  • 客房服务
    • 冷餐
    • 热菜
会议/活动
  • 8 会议室
无障碍环境
  • 可供轮椅出入的酒店
酒店服务和设施
  • 酒店信息
    • 119 间客房
    • 2 间残疾人士客房
    • 21 间家庭客房
    • 2 间相通客房
    • 119 间禁烟客房
    • 6 多个楼层
  • 酒店使用的语言
    • 法语
    • 英语
    • 德语
  • 洗衣/代客泊车服务
    • 干洗/熨衣
  • 无限网络
    • 公共区域提供无线网络
    • 酒店提供无线网络
  • 空调
    • 空调
  • 针对行动不便人士提供的设施
  • 100% 无烟酒店
  • 电梯直达所有楼层
  • 入住/退房设施
    • 延迟退房
  • 行李员
    • 行李员
  • 提供办公桌设施
    • 擦鞋机
  • 熨斗
    • 接待处提供熨斗
  • 货币兑换
    • 货币兑换
入住酒店
  • Public parking places
    • 酒店内
  • Parking place
    • 酒店附近
护理
  • 室外泳池
    • 外部
    • 酒店内
  • 距离健身中心 0.5 公里。
    • 附近

我们的客房

4 星级柏林市西部美居酒店拥有 119 间客房,均配备空调,提供免费无线网络。尊享房内的舒适大床位于独立的睡眠区。如有需求的话,您的孩子可以与您一起 宽敞的家庭房设有两个区域,带连通门。一名不超过 12 岁的儿童可免费与您同住一个房间。还可携带宠物入住柏林市西部美居酒店(每晚加收 EUR 15)。

您的会议和活动

我们的会议室

  • 会议室数量:12

  • 最大面积:330 平方米

  • 最大容量:24 个人

了解更多信息

柏林市西部美居酒店
的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.3/5

1,563 评论

TripAdvisor 评级 4.0/5

629 评论

Ridiculous fee added

Tripadvisor 评级 4.0/5

andywaw69 Solo travel - 05/11/2019 经 TripAdvisor 认证的评论

The hotel is right at the entrance to the U7 underground station, which is good. However, I find the policy of extra fees appaling. The room was fully booked upfront online and when checking out I was asked a weird question what the nature of my visit to Berlin was (!). Does anyone has the right to ask me about it? What if I do not answer this question? And as it turned out, "Holiday/private/leisure/visiting friends/sightseeing" are the answers which mean you will have to pay extra EUR 3,18 for nothing. Does a private trip mean that I use the room EUR 3,18 "more" than on a business trip? Does the hotel want to punish those on "private" trips and tell them "Do not come to visit Berlin or you must pay extra"??? Ridiculous policy. Not coming to Berlin, next time I will choose places where I am not punished because I am not on a business trip.

Dear Guest, thank you for the rating. We would like to make a comment on your point with the City Tax. This tax has been required by law since 2014 and applies to all major German cities. The city tax, or tourist tax, is always payable directly to the hotel if a guest travels privately. Furthermore, the amount is to be paid at the end of the month completely to the city of Berlin. Sincerely, Stefanie Bobon - General Manager

Not a charming place, close to the airport and good value.

Tripadvisor 评级 3.0/5

WooStockholm Friends getaway - 07/03/2019 经 TripAdvisor 认证的评论

The hotel is located close to the airport, very good when having an early flight. It is not a very charming place directly, our room was functional,it was proper. bed was averagely good. We found that staff were helpful. It is a good value.

Dear WooStockholm, thank you for your rating. I would like to pass on the positive feedback to our employees. Best regards Stefanie Bobon - General Manager.

OK - and that's it

Tripadvisor 评级 3.0/5

EkoAneta Business - 23/01/2019 经 TripAdvisor 认证的评论

There is no wardrobe in the room. No Polish language tv channel, although there are many Polish guests in Berlin. In the dining room the seats (not chairs) destroyed, rubbed, nastily stitched with thick threads, like in a subordinate bar in the suburbs. Very nice and professional service, the hotel clean, but the standard certainly differs from that which should be assured in a 4-star hotel. Location perfect for those who came for fairs.

Dear Aneta, thank you for your stay and taking the time to rate our hotel. We are very sorry that you have not been satisfied on your visit. Your comments are very important for us to offer our guests a perfect service at all times. I have talked to the departements concerned so they can improve those service areas. We look forward to see you again. Best regards Stefanie Bobon General Manager

Convenient hotel to visit Siemens

Tripadvisor 评级 5.0/5

hannuFi Business - 30/10/2017 经 TripAdvisor 认证的评论

I was visiting Wernerwerk and this hotel across the road was perfect. Comfortable bed, good bar, excellent breakfast. Even the metro stop next to the hotel. What else business traveler need from a hotel!

Dear Hannu, thank you very much for this excellent feedback. Have a good day and see you in BERLIN!! Best regards Stefanie Bobon General Manager
客户意见评级 4.0/5

匿名 商务住宿 - 26/03/2017 所有已确认评论

环境好,服务好

Pleasant stay in Berlin

Tripadvisor 评级 4.0/5

Yan G Couples - 10/08/2015 经 TripAdvisor 认证的评论

Modern and clean Hôtel close to Berlin and Postam Excellent breakfast The swimming pool has not lot of sun and remains cool in Aygust Nice perssonel and shop arround open even late (until 22 pm) Easy to parck arround the hotel

Dear guest, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stefanie Bobon Resident Manager

Convenient for UBahn,clean,comfortable, great food.

Tripadvisor 评级 5.0/5

Judy S Couples - 16/05/2015 经 TripAdvisor 认证的评论

Great hotel! Great food!! Hot bread rolls at breakfast & a machine to squeeze oranges for fresh juice. Evening meal..took a while to come but I took photo it was presented so beautifully...jacket potato made into a swan with foil! Bit out of the way for sightseeing...but UBahn very close. On negative side: no tea/coffee making in room, however on checking out, receptionist said we could have had coffee FOC if we had asked. This was not mentioned in room. Staff very friendly & efficient.

close to the Tegel airport but far away from anything interesting in the city of Berlin.

Tripadvisor 评级 3.0/5

Zeljko1980 Business - 08/12/2014 经 TripAdvisor 认证的评论

Close to the Tegel airport but far away from anything interesting in the city of Berlin. Clean, decent size room. Nice breakfast But too expensive! 90 EUR for the room and extra 18 EUR for breakfast is too much for Berlin

Dated hotel

Tripadvisor 评级 3.0/5

Leonard H Couples - 22/07/2014 经 TripAdvisor 认证的评论

I recently stayed 2 nights at this hotel. The staff was very friendly. The lobby area was modern, however the room looked tired and dated. The tub and shower facility looked antiquated, the towels were worn. Bad smell came from floor drain.The interior of the room was dull. The pillows were flat and the cover for the bed too small to cover two people.

Stay in Berlin

Tripadvisor 评级 4.0/5

mmthampi Business - 21/07/2014 经 TripAdvisor 认证的评论

One of the good hotels around specially if you are working in Nokia/Siemens. Proximity to the U-bahn station is an added advantage. Staff is really helpful and always at your service. Breakfast is decent as well.

Surprisingly good

Tripadvisor 评级 4.0/5

Ilze R Business - 27/05/2014 经 TripAdvisor 认证的评论

It was our first stay in a mercure hotel and we were pleasantly surprised. The food and wine in the restaurant was excellent. Compliments to the chefs. We will definitely come back again. Hope to see you soon!

At a Good Location

Tripadvisor 评级 4.0/5

Ismailist Friends getaway - 22/05/2014 经 TripAdvisor 认证的评论

We were at berlin for a weekend trip. And this hotel covered all our expectations. Hotel is just a few steps to Underground Metro. Easy to go to the heart of Berlin. Very kind and helpful staff. Good Breakfast.

The necessary evil

Tripadvisor 评级 2.0/5

abenard Business - 17/06/2013 经 TripAdvisor 认证的评论

Let starts with the welcoming comity. Very charming while speaking correct English with a speedy process. Arrive at my room and it is next to the elevator… Being a road warrior for the last 25+ years, I asked if it was possible to move to a further room. The answer kind of surprised me from Mercure hotel employees, we do not know how to do that sir, better ask our manager on Monday and it is Friday PM… Where the hell is the manager…? Cleanliness: To put it simply, need repaint, need new carpet and especially to get rid of the stink that take you when you exit the elevator. The room looks clean but there is bad odors emanating from the WC. I had to maintain the door closed at all time to reduce the smell in the entire room even with the window open. Location: As I was on business at Siemens next door the location was perfect. It is not downtown, but there is still ambient city noise to be expected. Room: I’m not sure where to start… Apart of the WC smell, no soap or any amenity supplied before my 4th day, and the fact that they claim to have AC rooms that doesn't work. Service: I still liked the staff even if the WE staff could do a room transfer, or room service was kind of missing. No complains there. I've seen worst. Value: For the price, I wouldn't stay there again. I would rather take the underground for an hour and be downtown… Sleep quality: The bed was very comfortable. So no complains there. Conclusion: Stay at this hotel only if you need to and have no other choice. I really love Mercure hotel chain and I was stunt at looking into how this hotel just doesn't reach Mercure hotel standard but still was able to run under the banner. This will unfortunately force me to start looking into other visitor comments before booking again with this chain.

Sleeping quaility is OK but the service is bad

Tripadvisor 评级 3.0/5

sosonotgood Business - 09/04/2013 经 TripAdvisor 认证的评论

Although I made reservation with business package, wireless internet did not work at room. Front said "just sorry, but there are no problem" They did not let me know about breakfirst time, so I have to skip due to my early schedule. Only good thing is sleeping quaility.

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