ibis Rennes Cesson 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 487 件のレビュー

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62 Rue de la Rigourdière, 35510 CESSON SEVIGNE, France

説明

ホテルのその他の情報

  • European ecolabel-certified

  • Eco-responsible approach

当ホテルの客室

ホテル所在地

ibis Rennes Cesson

62 Rue de la Rigourdière
35510 CESSON SEVIGNE
France

GPS:48.116615, -1.576291

電話番号
ファックス +33 2 99 83 89 63

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

BAR

The Bar: a friendly place to get together at any time of day.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  487 件のレビュー

トリップアドバイザーの評価  4.0/5  268 件のレビュー

Unpleasant stay

トリップアドバイザーの評価 2.0/5

travelnina93 トリップアドバイザー認証口コミ

A small hotel in Rennes. The room was very small, there was not even 30 cm of space from the wall to the bed. The door to the room was cracked at the floor. The room was dirty, with a lot of dust. There was garbage in the bathroom, dirty bathroom. The tables in the restaurant were very narrow and the food trays were dirty. The staff is unprofessional, scattered, disorganized. I do not recommend staying in this hotel.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Rennes Cesson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nadia H. Directrice générale Ibis Rennes Cesson

OK for an overnight stay

トリップアドバイザーの評価 3.0/5

denners111 Couples - トリップアドバイザー認証口コミ

We stayed here in April as we were travelling through France from Caen. The staff were functional and reasonably efficient but lacked any warmth and limited English too. No onsight food meant we had to go out for a meal and th breakfast offering was way overpriced, so we diclined. The room and bathroom was clean and tidy, but no tea or coffee facilities in the room made the stay less comfortable, but was available in the Ibis in Portsmouth! Wouldn't rush to revisit.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Nadia H. Directrice générale Ibis Rennes Cesson

Worst Ever Hotel We Have EVER stayed at! Do Not Book this hotel!

トリップアドバイザーの評価 1.0/5

Larry T Couples - トリップアドバイザー認証口コミ

This was the last night of our holiday before sailing from Roscoff to Plymouth the following day! We checked in late due to weather condition - this was relatively easy to do. The car park was full and not in anyway secure! The room was extremely small, extremely dirty and absolutely stank of smoke and other substances! Even though we opened the window the smell was overpowering. As we arrived late there was noone on reception to ask if there were any other rooms availaible. I had to spray the bedding and flooring with perfume, deodourant and anything I could get my hands on but still the smell of smoke came through! I also had to clean the remote controls, the desk, the bedside shelves and the toilet! IT seems that there is no hygiene in this hotel at all. We could also hear guest in the rooms opposite our room and the rooms above so we didn't sleep very well at all. It is a good job that we were only staying for one night. This hotel gives IBIS a BAD Name, we stayed at other IBIS hotels during our holiday and they were by far more superior to this one. This one hotel that I will never stay in again nor will I recommend it. Also my husband has wide shoulders and could only just fit in the 'cabin sized' bathrom and the shower dripped all night on its own accord! Filthy, smelly and generally non hygienic - PLEASE AVOID AT ALL COSTS, YOU HAVE BEEN WARNED!

Right!

トリップアドバイザーの評価 3.0/5

ALopezR00 ビジネス - トリップアドバイザー認証口コミ

Good location, big parking. Easy and fast check-in and check-out. Room was clean, simple, comfortable. Bed quite good. Room has good soundproofing from outside Staff offers very good treatment. Breakfast is simple but enough.

Dear customer, It's always a pleasure to receive positiv feedbacks. I'll share your comments with the team. Looking forward to welcome you again. Best regards,

A bit disappointing...

トリップアドバイザーの評価 4.0/5

vanessa706 トリップアドバイザー認証口コミ

Clean, quiet and very friendly helpful staff but it is a LONG way from town centre and public transport is limited. No uber drivers available to drive us into town over 2days we were there. We waited an hour for a taxi to pick us up on Sunday to take us into town.. really unsatisfactory. Buses very rare on Sunday! Would only recommend if you have your own transport.

Merci pour la sincérité de votre commentaire, sachez que nous faisons notre maximum en sollicitant Rennes Metropole pour obtenir une meilleure desserte en bus. En espérant que cela n'ait pas trop entaché votre séjour. Sincèrement,

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 88 件のレビュー 8.9/10 ロケーション
  • 238 件のレビュー 6.9/10 客室
  • 228 件のレビュー 9.5/10 サービス
  • 123 件のレビュー 7.8/10 朝食
  • 96 件のレビュー 8.5/10 清潔さ
  • 49 件のレビュー 4.4/10 料理

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