Novotel Valenciennes 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 766

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Opis

O hotelu

  • Enclosed private car park equipped with a Tesla Supercharger

  • 200 m2 of adaptable lounges with natural light

  • La Balancelle brasserie within the hotel, open to everyone

  • Tree-lined park and summer terrace

  • Non-heated outdoor swimming pool open during the summer

Nasze pokoje

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Discover

Lokalizacja hotelu

Novotel Valenciennes

Rue de Maugre, Parc Activites l'Aerodrome
59220 ROUVIGNIES
France

Pozycja GPS:50.337038, 3.454964

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

La Balancelle - Brasserie Maison

Come discover our brasserie, La Balancelle, with a menu of simple high-quality gourmet cuisine inspired by local recipes and a friendly, relaxed atmosphere. Everyone meets there, so we hope to see you soon!

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 766

Ocena TripAdvisor  3.5/5  Liczba opinii: 509

Needs entire revamp

Ocena na stronie TripAdvisor 1.0/5

Charlotterose2308 Rodziny - Opinia zatwierdzona w TripAdvisor

We stayed here enroute to Disneyland Paris from UK with a 3 year old. We booked due to good experiences with Novotel Hotels before - sadly this one did not live up to expectations! The room we stayed in the ground floor, opposite the car park. It was incredibly dated and dirty. The toilet smelled of urine and hadn’t been cleaned adequately. The sofa was ripped and covered with a smelly old blanket. The walls are all artex and painted dark red (the photos are very deceiving). There was nowhere nearby to eat. The breakfast was extremely limited (continental) and one poor lady working (doing the best she could!). Lots of food had run out (toast, jam etc). The man on reception was very kind, but sadly the state of the hotel really let the staff down. This desperately needs an entire revamp. I definitely would not stay here again.

Madame, Thank you for taking the time to write to us following your stay at the Novotel Valenciennes. We are sorry that the service did not live up to your expectations, and we ask you to accept our sincere apologies. We have taken note of all of your comments and apologize for the inconvenience caused. I hope you will give us the opportunity to regain your trust during a future visit. Please do not hesitate to contact me directly. Best regards, Amaury S. Accommodation manager Novotel Valenciennes

Idealny hotel na nocleg

Ocena klientów 5.0/5

Rafal Rodziny - Opinie potwierdzone ALL

Idealny hotel na nocleg podczas długiej podróży. Komfortowy, czysty pokój, fantastyczna obsługa, duży, darmowy parking na ogrodzonym terenie, bardzo ładnie urządzony teren wokół hotelu. Łatwy dojazd z autostrady. Przyjazny dla zwierząt, co było kluczowe (pies dostał nawet zabawkę :) ) To był nasz drugi pobyt w tym hotelu w drodze do Polski i na pewno nie ostatni.

Dear Madam, It is with great pleasure that we receive your compliments. We will not fail to share your opinions with our teams. Your satisfaction is the greatest reward for our staff who invest daily to offer you impeccable service. We hope to have the pleasure of welcoming you again very soon. Sincerely, Amaury S. Accommodation Manager Novotel Valenciennes

It’s our 3rd time, for this one for the week of Christmas 2023, and it has been the best experience so far!

Ocena na stronie TripAdvisor 5.0/5

522vanyad Couples - Opinia zatwierdzona w TripAdvisor

A special thank you to Amaury S. for his amazing hosting management and kindness, thank you to Aurore for her creative skills in our room and for her service and kindness. Gwenn, Abdel and the whole team are simply very attentive and kind. Our room was very nice and fresh, the breakfast: various and delicious, the lobby and the dining area: very stylish and pleasant. We will come back for sure :) Vanya DD & Francois D

Dear Sir, It is with great pleasure that we receive your compliments. We will not fail to share your opinions with our teams. Your satisfaction is the greatest reward for our staff who invest daily to offer you impeccable service. We hope to have the pleasure of welcoming you again very soon. Sincerely, Amaury S. Accommodation Manager Novotel Valenciennes

Odd hotel.

Ocena na stronie TripAdvisor 1.0/5

pete f Opinia zatwierdzona w TripAdvisor

Over the friendliest possible feedback that the food was (the steak) was not of the highest quality, or, properly prepared (tough as a boot); the night Concierge threw her toys out of the pram and stormed into the most bizarre reaction in front of everyone . Just surreal.

good place to stop

Ocena na stronie TripAdvisor 4.0/5

dorotaraeside Solo travel - Opinia zatwierdzona w TripAdvisor

Great location - close to motorway and 10 min drive to a shopping centre with petrol station 24/24 good choice of food for breakfast, an amazing staff and very helpful - lady at the reception desk who wanted practise her English - super star. Unfortunately, the air condition didn't work in the room

Dear Madam, It is with great pleasure that we receive your compliments. We will not fail to share your opinions with our teams. Your satisfaction is the greatest reward for our staff who invest daily to offer you impeccable service. We hope to have the pleasure of welcoming you again very soon. Sincerely, Amaury S. Accommodation Manager Novotel Valenciennes

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 166 Liczba opinii 8.9/10 Lokalizacja
  • 373 Liczba opinii 5.8/10 Pokój
  • 433 Liczba opinii 9.1/10 Obsługa
  • 6 Liczba opinii 9/10 Internet
  • 163 Liczba opinii 7/10 Śniadanie
  • 146 Liczba opinii 5.3/10 Klimat
  • 123 Liczba opinii 5.8/10 Czystość

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