Novotel Toulouse Purpan Aéroport 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 1 115

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Novotel Toulouse Purpan Aéroport - Image 1
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23 Impasse de Maubec, 31300 TULUZA, Francja

Opis

O hotelu

  • Szybkie stacje ładowania samochodów elektrycznych (za opłatą)

  • Sala fitness czynna od 6:00 do 22:00

  • Sale konferencyjne do 220 osób

  • Parking na 200 miejsc (za darmo)

  • Płatny transfer od 06:00 do 23:30

Nasze pokoje

Lokalizacja hotelu

Novotel Toulouse Purpan Aéroport

23 Impasse de Maubec
31300 TULUZA
Francja

Pozycja GPS:43.605646, 1.39897

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

GOURMETBAR

Restauracja N Café oferuje najlepsze tradycyjne dania kuchni francuskiej. Latem nasz szef kuchni grilluje na zewnątrz i przygotowuje dania "a la plancha" na oczach gości. Rozrywka na żywo i wieczory tematyczne przez cały rok.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 1 115

Ocena TripAdvisor  4.0/5  Liczba opinii: 852

Very nice

Ocena na stronie TripAdvisor 4.0/5

Stephane31410 Couples - Opinia zatwierdzona w TripAdvisor

Very pleasant stay , staff very nice and helpful. Definitely will come back when in Toulouse. Simple but good breakfast , room clean , and the location of the hotel is very good to reach the town center and very close from the airport !!! Quiet and clean !!!!

Worst stay ever in 20 years travel

Ocena na stronie TripAdvisor 1.0/5

Schoutjoon Rodziny - Opinia zatwierdzona w TripAdvisor

Will never stay at an Accor group hotel again if possible. Stayed in plenty of Accor group hotels outside of France (Cambodia/Thailand/Philippines/Germany/Belgium and so on) but will never stay in one of their hotels again. Pre authorization amount is ridiculous if you spend more than 3 weeks in France in Accor group hotels although the room has been paid in advance and is not refundable. Airco not working when outside temperature is above 35 degrees Celsisus, and plenty of other negative aspects too.

Do not stay here

Ocena na stronie TripAdvisor 1.0/5

johnhT3179RX Couples - Opinia zatwierdzona w TripAdvisor

ogle Firstly, upon arrival and check in, we were told that we had not booked breakfast, we had. I had to show my confirmation and was told that it has miraculously just shown up. We booked a non smoking room and were given the keys. When we entered the room it was apparent that someone had indeed been smoking. I reported it to reception and we had to move to a different room. The quality of clean in this room left a lot to be desired , but we had driven for 9 hours and just needed to eat and sleep , so we let it go. Having booked what we thought was a decent room , that advertised bathrobes, sippers and a mini bar, the room had none of these. Having decided on a quick meal, we went to the restaurant and saw a table with a meal of burger and fries , to be honest, not my usual choice but it looked good and would be quick. The waitress arrived and I placed my order, to be told no, it was a child’s meal. I said I was happy to pay the difference. It didn’t get me anywhere, so we ordered a club sandwich and fries. It arrived 25 minutes later, was cold, soggy and was extremely unsatisfying. We left half and went to bed. We had decided that we would not complain at the hotel but would write a letter when we returned home. The receptionist asked upon checkout if everything was ok, I said no but we would be writing to the hotel management. He persisted, so I told him. He kindly credited the breakfast but said that his manager would telephone me to discuss everything, 4 days later we still await the call. This hotel is supposed to be a 4 star hotel. It most definitely is not. I will be posting this review on google to warn everyone off. I understand Covid has had a massive affect on hotels and I am always eager to support them and give excellent reviews , when deserved. However Covid cannot be blamed for what was a disaster of a hotel, with many many issues. I could slightly forgive all this if it was a cheap b&b but as a 4 star charging 149 euros plus 16.50 euros pp for breakfast it was unforgivable. We travel Europe in normal times extensively and it goes without saying we will never use this hotel or group again.

Take a juice pack for your phone, charging very temperamental

Ocena na stronie TripAdvisor 2.0/5

Ajay1205 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Spent a couple of nights here, one recurring theme here is the difficulty in charging devices from the electrical sockets in your room. Sometimes it works for a short period of time, sometimes it doesn’t, no matter which plug you use in your room. It can take an entire night to charge a device. Ridiculous. I’ve experienced it on a previous trip & thought it was my charging cable but both myself and a colleague in a separate room confirmed once again it’s actually the hotel. Take a juice pack if having a charged phone is important to you.

Dear guest, Thank you for your review. I'm sorry for the inconvenience. nobody talked to me about this problem. I will check with technical service. Best regards Céline Congé General Manager

Outstanding Service in unprecedented circumstances

Ocena na stronie TripAdvisor 5.0/5

peterkennedyuk Couples - Opinia zatwierdzona w TripAdvisor

I cannot speak too highly of the management and senior staff of this hotel. My wife and I left our car in the hotel car park when we went on vacation in USA. Because of Covid-19 the hotel had to close down before our return and, in addition, our return was delayed by over 2 months because of the virus and the cancellation of flights. The hotel was still closed down when we eventually returned. As soon as the hotel management under the leadership of Mme Céline CONGE realized that the hotel had to close and that our car was locked up in its car park the Manager of Accommodations, Laetitia PEYRE de LESCURE immediately contacted us by e-mail. She told us not to worry and that they would take good care of our car until our return …. even though the hotel would be closed. In USA we endured 5 cancellations of our return flights. We kept in close contact with the accommodations manager who was an absolute angel, and she continually expressed empathy and constantly reassured us not to worry. As our return approached, the Restaurant Manager Kim TRUONG checked the car tyres, reconnected and recharged the car battery. This was a great burden off our minds. When we returned over 2 month’s late all we had to do after our stressful Covid-19 experience was to phone the Hotel Manager who arranged for us to have access to our car. I have never come across such amazing customer service in my many years of travelling. We have stayed at Novotel many times and have always found pleasant staff. In addition, this is a really great hotel with an airport shuttle service, and I cannot recommend it enough.

Dear Peter, Thank you so much for your review :) We will be very pleased to welcome you again in better circumstances ! Kind regards Céline Congé General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 207 Liczba opinii 9.2/10 Lokalizacja
  • 384 Liczba opinii 7.6/10 Pokój
  • 601 Liczba opinii 9.6/10 Obsługa
  • 6 Liczba opinii 10/10 Internet
  • 210 Liczba opinii 8.4/10 Jedzenie
  • 200 Liczba opinii 8.5/10 Śniadanie
  • 169 Liczba opinii 8.2/10 Czystość
  • 158 Liczba opinii 4.2/10 Klimat

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Tuluza - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.