Novotel Lyon Bron Meeting & Events 4성

고객 평점 (ALL 평가) 4.2/5 1,272 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Lyon Bron Meeting & Events - Image 1
Novotel Lyon Bron Meeting & Events - Image 2
Novotel Lyon Bron Meeting & Events - Image 3
Novotel Lyon Bron Meeting & Events - Image 4
260 Avenue Jean Monnet, 69500 BRON, France

호텔설명

호텔 추가 정보

  • Free access to our outdoor summer pool, petanque court and play areas

  • Free and secure parking lot, Electra charging terminals with superchargers

  • Gourmet Bron restaurant with large sunny terrace

  • Restaurant open from 6pm on summer weekends

  • Free private and secure car park

숙박

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호텔 위치

Novotel Lyon Bron Meeting & Events

260 Avenue Jean Monnet
69500 BRON
France

GPS:45.72512, 4.929742

전화
팩스 +33 4 72 15 09 09

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔

GOURMET BRON - BRASSERIE MAISON

A modern interpretation of the traditional French brasserie. Lively at all times of day, our restaurant offers simple, high-quality gourmet cuisine with regional influences in a relaxed setting with an open kitchen.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  1,272 리뷰

TripAdvisor 평가  3.5/5  1,178 리뷰

Hotel good for kids, resto bad

트립어드바이저 평점 3.0/5

MariaM1337PK TripAdvisor 인증 리뷰

The hotel is a bit dated (especially the rooms) for novotel standards - not comparable to others i have seen. Having said that, the kids had a blast in the pool, with the games and books provided, they loved it. We also slept well. Big downside: the food in the restaurant was completely overprized and not good, the drinks highly too expensive.

Hello, Thank you for taking the time to share your experience at our hotel. We are delighted to know that your children particularly enjoyed the swimming pool as well as the games and books made available to them. We would also like to emphasize that we attach great importance to your comfort and your sleep. We have taken note of your comments regarding the condition of the rooms and the prices of our restaurant. We understand that these points may have affected your stay and we are sorry. Rest assured that your comments will be forwarded to the teams concerned for a reassessment and to help us improve our offer. Thank you again for your observations and for your stay with us. We hope to have the opportunity to welcome you again and offer you an experience that meets your expectations. Kind regards, Mathieu, Accommodation Manager

The 3rd and 4th stars are bogus...

트립어드바이저 평점 2.0/5

Fonzie2K TripAdvisor 인증 리뷰

Novotel is supposed to be a 4* hotel, it's one notch below Sofitel in the Accor portfolio. Yet this hotel leaves a lot to be desired, and it is a far cry from 4 stars. Here is a summary of what we put up with over a 3 night span: - They never made our room, even though we put the sign outside, and I personally spoke with the chamber maids, and asked them to do it. - The door's don't close, they get trapped on the carpet; so, unlike other hotels, where you exit the room, and the door closes behind you, here you need to make sure you pull it - Safe box not working - Mini fridge not working - Not enough power sockets near the bed to charge devices - Only one person at the front desk looking after 2 hotels is by far inadequate, there was usually a line of people having concerns at all times. - Food in the restaurant is average at best... THIS IS FRANCE FOR CRYING OUT LOUD... FOOD IS YOUR THING! - The bar is not sufficiently assorted - The breakfast buffet is a joke. The only way to have eggs is scrambled and reheated in a microwave All in all... not a good experience. If you can... stay somewhere else

Dear Fonzie, Thank you for taking the time to write to us following your stay I am sorry that the service and delivery did not meet your expectations. We take into account the few remarks mentioned. We thank you for your comments and hope to regain your confidence on a future visit. Good day, Eva N Reception Manager

Good value, great atmosphere.

트립어드바이저 평점 4.0/5

Kitson1974 가족 - TripAdvisor 인증 리뷰

Used as a stopover to break up journey. Booked a family room for 4 (1 x double & twin camp beds for our teenagers). Rooms perfectly adequate clean & enough space considering 4 of us in there. Bathroom clean & plenty of towels (Shower & sink is separate to the toilet which was helpful). All public area spacious, plenty of seating & good atmosphere. Reception staff were excellent & went over & above to assist.

Dear Kitson1974, It is with great pleasure that we receive your very positive note. Also, we will not fail to share your appreciations with our entire team. We look forward to welcoming you during your next stay, Have a nice day, Florian VALLEY Assistant Front Office Manager

Electronic apps rather than customer service

트립어드바이저 평점 1.0/5

foxycoppull 비즈니스 - TripAdvisor 인증 리뷰

Recently stopped for business. I have been using this hotel for the last 20 years. A bit over priced but it’s location is great for my business. However over the last 6 to 12 months the move to electronic apps and young people who can’t do anything unless there is a button the app is progressively infuriating. I can’t book you a table in the restaurant you will have to use the QR code and do it yourself. I can’t serve you a small salad for a starter because there is no button for a small salad, only a button for a big salad. Aaaaaahhhhhh!! Customer service none exist at. Alternatively you could go across the road for a beer and a snack at the micro beer bar that is a small entrepreneurial establishment that has hundreds of products they are happy to sell you. All of high quality and served with a smile without apps and corporate governance. A 40 minute taxi ride into the city is looking increasingly likely for future trips.

Hello Foxy, Thank you for taking the time to write to us following your stay at the Novotel Lyon Bron Eurexpo. We are sorry that the service and delivery did not fully meet your expectations. We take into account the remarks concerning our online reservation system. We look forward to welcoming you during a future stay. Very nice day Thomas

Very Good!

트립어드바이저 평점 5.0/5

Inspire65912136205 비즈니스 - TripAdvisor 인증 리뷰

Nothing to say. Service always nice from arrival to departure. I'd the feeling to be the guest in center of attentions. If I had to mention a dark point it should be someting minor for me : please propose Ham et casual cheese in slice for Breakfast;

Dear Inspire, It is with great pleasure that we receive your positive opinion and your compliments, we take into account the few comments mentioned. We look forward to welcoming you during your next stay, Have a nice day, Eva N. - Front desk manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 245 리뷰 8.3/10 위치
  • 739 리뷰 5.8/10 객실
  • 690 리뷰 8.6/10 서비스
  • 7 리뷰 6.8/10 인터넷 가격
  • 370 리뷰 5.3/10 안락함
  • 326 리뷰 7.7/10 조식
  • 268 리뷰 6.1/10 청결도

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