Novotel Lyon Bron Eurexpo 4성

고객 평점 (ALL 평가) 4.1/5 1,872 리뷰

260 Avenue Jean Monnet, 69500 BRON, France

호텔 추가 정보

  • Gourmet Bron - lively in-house brasserie for socializing or dining

  • Eurexpo 5 minutes away

  • Lyon's largest capacity meeting space: 15 meeting rooms - 10,760 ft²

  • TVs with Chromecast

  • Free private and secure car park

Planet 21 참여 호텔로 서비스 산업의 지속 성장 가능을 위해 적극적으로 노력하고 있습니다.

ALLSAFE 승인 호텔

호텔 위치

Novotel Lyon Bron Eurexpo

260 Avenue Jean Monnet
69500 BRON
France

GPS:45.72512, 4.929742

전화 +33 4 72 15 65 65

팩스 +33 4 72 15 09 09

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

요약
호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 통행 가능 호텔
  • 웰빙
  • 에어컨
  • Wi-Fi
  • 조식
  • 바
  • 회의실

Gourmet Bron - Brasserie Maison

A modern interpretation of the traditional French brasserie. Lively at all times of day, our restaurant offers simple, high-quality gourmet cuisine with regional influences in a relaxed setting with an open kitchen.

숙박

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. The rooms at the Novotel Lyon Bron are ideal for families, with a double bed and sofa bed for 1 or 2 children. Option of rooms with shower or bathtub, and separate beds. Connecting rooms available on request.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  1,872 리뷰

TripAdvisor 평가  3.5/5  1,154 리뷰

Good value, great atmosphere.

트립어드바이저 평점 4.0/5

Kitson1974 가족 - TripAdvisor 인증 리뷰

Used as a stopover to break up journey. Booked a family room for 4 (1 x double & twin camp beds for our teenagers). Rooms perfectly adequate clean & enough space considering 4 of us in there. Bathroom clean & plenty of towels (Shower & sink is separate to the toilet which was helpful). All public area spacious, plenty of seating & good atmosphere. Reception staff were excellent & went over & above to assist.

Dear Kitson1974, It is with great pleasure that we receive your very positive note. Also, we will not fail to share your appreciations with our entire team. We look forward to welcoming you during your next stay, Have a nice day, Florian VALLEY Assistant Front Office Manager

Electronic apps rather than customer service

트립어드바이저 평점 1.0/5

foxycoppull 비즈니스 - TripAdvisor 인증 리뷰

Recently stopped for business. I have been using this hotel for the last 20 years. A bit over priced but it’s location is great for my business. However over the last 6 to 12 months the move to electronic apps and young people who can’t do anything unless there is a button the app is progressively infuriating. I can’t book you a table in the restaurant you will have to use the QR code and do it yourself. I can’t serve you a small salad for a starter because there is no button for a small salad, only a button for a big salad. Aaaaaahhhhhh!! Customer service none exist at. Alternatively you could go across the road for a beer and a snack at the micro beer bar that is a small entrepreneurial establishment that has hundreds of products they are happy to sell you. All of high quality and served with a smile without apps and corporate governance. A 40 minute taxi ride into the city is looking increasingly likely for future trips.

Hello Foxy, Thank you for taking the time to write to us following your stay at the Novotel Lyon Bron Eurexpo. We are sorry that the service and delivery did not fully meet your expectations. We take into account the remarks concerning our online reservation system. We look forward to welcoming you during a future stay. Very nice day Thomas

Very Good!

트립어드바이저 평점 5.0/5

Inspire65912136205 비즈니스 - TripAdvisor 인증 리뷰

Nothing to say. Service always nice from arrival to departure. I'd the feeling to be the guest in center of attentions. If I had to mention a dark point it should be someting minor for me : please propose Ham et casual cheese in slice for Breakfast;

Dear Inspire, It is with great pleasure that we receive your positive opinion and your compliments, we take into account the few comments mentioned. We look forward to welcoming you during your next stay, Have a nice day, Eva N. - Front desk manager

Not safe by pandemic standards

트립어드바이저 평점 3.0/5

creppygym 가족 - TripAdvisor 인증 리뷰

Easy to access and park, very comfortable rooms but clearly not applying Covid sanitary measures (no pass control, no distancing, buffet without gel or separate serving tools...). A couple plugs more in the room would be great.

Hello Creppygym, It is with great pleasure that we receive your positive opinion and we take into account the few comments mentioned. We look forward to welcoming you during your next stay, Have a nice day, Eva N. - Front desk manager

Usual Novotel strong and weak points, but now rooms are not even cleaned!

트립어드바이저 평점 2.0/5

Daniel M 비즈니스 - TripAdvisor 인증 리뷰

This hotel is conveniently placed near Lyon Bron small airport, quite convenient for business meetings. Our room was clean at our arrival, but we had the bad surprise to discover later it was not planned to be cleaned during our 3 days stay, and we had to complain: the hotel staff tried to push us not to have our room cleaned because "if we don't clean the room, we help to perform hearth surgery on needing childen, you do want to help children, don't you?". The Accor group is not widely know to be humanists, so I surmise the hidden agenda for this "humanitarian action" is to save a lot of money from room cleaning and to divert only a very small part of those savings for humanitarian actions. Such strong arming in trying to force customers to have their room not cleaned under the false pretense of humanitarian action was not acceptable.

Bonjour Daniel, Je vous remercie d'avoir pris le temps de nous laisser votre avis. Nous sommes effectivement en partenariat avec l'association reconnue Mécénat Chirurgie Cardiaque, notre objectif pour l'ensemble des hôtels de notre groupe Grape hospitality est de participer pour sauver un vingtaine d'enfants. Tous les clients qui acceptent que leur chambre ne soit pas faite en recouche durant leur séjour participent à cette opération. Toutes les 4000 recouches un enfant est sauvé et nous avons déjà la joie d'en avoir sauvé un après quelques semaines seulement de participation. Vous pouvez voir le détails sur le site corporate Ce programme n'est absolumet pas obligatoire, nous laissons libre choix à nos clients d'y participer ou non. Vous aviez donc le choix de refuser afin que votre chambre soit faite quotidiennement. Bonne journée, Eva - Chef de réception Hello Daniel, Thank you for taking the time to give us your feedback. We are indeed in partnership with the recognized association Mécénat Chirurgie Cardiaque, our objective for all the hotels of our Grape hospitality group is to participate in saving twenty children. All customers who agree that their room will not be made up during their stay participate in this operation. Every 4000 re-births a child is saved and we are already happy to have saved one after only a few weeks of participation. You can see the details at the link This program is not compulsory, we leave it to our customers to choose whether or not to participate. You therefore had the choice to refuse so that your room was cleaned daily. Have a good day, Eva - Front office manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 285 리뷰 8.5/10 위치
  • 1,011 리뷰 6.2/10 객실
  • 880 리뷰 7.8/10 서비스
  • 22 리뷰 5.2/10 인터넷 가격
  • 577 리뷰 6.3/10 조식
  • 318 리뷰 6.3/10 청결도

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