Novotel Saint-Avold 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 3.9/5 รีวิว 356 รายการ

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รายละเอียด

ความพิเศษของโรงแรม

  • Spacious rooms ideal for families, renovated in 2024.

  • Restaurant and bar with pool-side terrace, in a peaceful and green setting.

  • 5 modular meeting rooms to host your events for up to 120 people.

  • Free private car park equipped with 4 electric vehicle charging stations

  • Various leisure facilities: swimming pool, petanque court, Mölkky...

ที่พักของเรา

สถานที่ตั้งโรงแรม

Novotel Saint-Avold

Avenue de Fayetteville, RN 33
57500 SAINT AVOLD
ฝรั่งเศส

พิกัด:49.127972, 6.711644

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • ที่จอดรถ
  • ยินดีต้อนรับสัตว์เลี้ยง
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • Wi-Fi
  • เครื่องปรับอากาศ
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง

BAR

Our bar welcomes you throughout the day in a cozy and lively setting. The ideal place for a business meeting or to get together and unwind over a drink with colleagues, friends or family.

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  3.9/5  รีวิว 356 รายการ

เรทติ้งบน TripAdvisor  3.8/5  รีวิว 635 รายการ

คะแนนความคิดเห็นจากแขก 2.0/5

Michel H. ครอบครัว - ความคิดเห็นของ ALL ได้รับการยืนยันแล้ว

I had booked a room at this hotel expecting Novotel standards. Unfortunately, these werent met at Novotel Saint-Avold. The accommodation resembles a 1980s motel and both exterior and interior were nothing like I've come to expect from Novotel. Rooms are noisy and our room didn't even have coffee on offer, only tea. Moreover, we booked half board for our stay, only to find out most of the items on the dinner menu including beef and chicken could not be ordered. We ended up ordering salad and vegetarian pasta for mains... I find this unprofessional and not worthy of the Novotel brand. I have to say the staff serving us in the evening were very friendly and did what they could to accommodate, despite some staff members speaking limited English. This too is an area of improvement for the hotel as it's on a busy route for travelers coming from all over Europe.

Hello , We thank you for taking the time to share your detailed impressions. We are sincerely sorry that your experience did not meet your expectations and the standards you associate with the Novotel brand. We take good note of your comments regarding the exterior and interior appearance of the hotel, the noise in the room, as well as the absence of coffee in the room. Indeed, we only offer tea in the room, but coffee pods are available free of charge at the reception upon request. We also regret that the choice of menu in half-board was limited during your visit. We will review our procedures to ensure better availability of the proposed dishes. We are nevertheless happy that you appreciated the friendliness of our team, and we take into account your suggestion on improving language skills in order to better accommodate our international clientele. We hope to have the opportunity to regain your trust during a future stay. Best regards, Novotel de Saint-Avold

Down in the Dumps

คะแนนจาก Tripadvisor 1.0/5

loanarranger_8 Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

My wife and I have been using this hotel up to Covid for 12 years, each year on booking we have requested the same room as it faced the car park and we keep a ready eye on our car. Until Covid I would have had no hesitation in recommending the Hotel. On July 30 we arrived and was curtly told all rooms were booked and we were on the next floor, which we accepted with reservations. We booked a table and the meals that were served were appalling, no apology was forthcoming but on check out they graciously discounted the costs of the food. On arrival this evening, again the room requested was not available and were given a room over the pool side where there was a 40 something pumping out the sort of music which resulted in us not taking dinner. The reception simply said I do not understand I cannot speak English so she was next to useless, however after a lot of exchanges we were moved to a room overlooking the car park, peace rains. The bed linen was dirty, no courtesy bottled water even though they provide in in July and Novotel in Colmar provided Spring and still water. Time to select an alternative hotel for next year and anyone considering such a stay do reconsider.

Comfy overnight stay

คะแนนจาก Tripadvisor 4.0/5

SteveLeicestershire Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

My wife and I stayed overnight en route from North Wales to Tuscany. After a long day of travelling we arrived at 11.00pm. Check in was effortless, the restaurant had closed but we just wanted some rest. The room was quiet, comfortable bed, good air conditioning and great shower and toiletries. Yes, the decor is a little dated but everything else was good. I think we would have welcomed some coffee sachets in the room. We had a few sachets of speciality tea but as we were back on the road early a coffee would have gone down well. The comfy bed ensured we had a good nights sleep and we were back on the road by 0700 the next day. Its close to the A4 so ideal for a stay whilst travelling through France. Would certainly return.

Dear Steve, thank you for sharing your opinion about Novotel Saint Avold. Coffee for the room is available on request at the reception. It' will be a pleasur to welcome your back for your next stay in Saint Avold Regards

Close to the cemetery

คะแนนจาก Tripadvisor 4.0/5

chrislbowen Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

We decided to spend the night here since we were visiting the cemetery the next morning, it’s just 2 minutes drive from the main gate. The hotel staff was friendly and the check-in was quick and easy! We had a nice room that included a small fridge and a water kettle. The shower was nice and the bed comfortable! The dinner in the restaurant was a bit pricey for what we had, and we waited an hour for our food.

Dear ChrislBowen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, C.Houttemane Hotel Manager

Handy stop over, close to motorway - bring a picnic !

คะแนนจาก Tripadvisor 4.0/5

ChipsAdviser Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Typical older style Novotel, clean, welcoming, nice decor, but a bit tired. Close to motorway, just off main road, in it’s own compound surrounded by woodland. Plenty of parking with a security gate. Staff very friendly and helpful . Airy reception with (expensive) bar. Room was large, massive comfortable bed, shower room and separate WC. Aircon and opening window. Well appointed and clean. Seems Novotel, like Ibis, use plastic mattress protectors now, which I find uncomfortably hot. The restaurant is nice although the food is overpriced and the drinks expensive - but there’s no alternative without getting back in the car …

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