Novotel Dijon Sud 4 gwiazdki

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 1 189

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Novotel Dijon Sud - Image 1
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11 route de Beaune, 21160 MARSANNAY LA COTE, France

Opis

O hotelu

  • Bar and restaurant with covered terrace and view of the swimming pool

  • Restaurant and wine bar with regional wines, with terrace

  • 7 Modular meeting rooms that can accommodate up to 120 people

  • Our hotel has been awarded the Green Key certificate

  • Departure point for the Route des Grands Crus, close to the motorway

Nasze pokoje

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Lokalizacja hotelu

Novotel Dijon Sud

11 route de Beaune
21160 MARSANNAY LA COTE
France

Pozycja GPS:47.279338, 5.007395

Telefon
Faks +33 3 80 51 59 01

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Les Climats - Brasserie Maison

Eat how you want when you want. Simple, healthy and tasty cuisine. Catering available at all times of day to satisfy your appetite. Enjoy a moment of escape in the restaurant, terrace, bar or in your room

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.0/5  Liczba opinii: 1 189

Ocena TripAdvisor  3.1/5  Liczba opinii: 346

Coeliac's not catered for

Ocena na stronie TripAdvisor 3.0/5

Chris F Rodziny - Opinia zatwierdzona w TripAdvisor

Dear Heidi, First of all, thank you for your loyalty over the past 30 years — and for taking the time to share your concerns in such a detailed and thoughtful way. We are sincerely sorry that your most recent experience with us fell short of expectations, particularly in regard to the gluten-free options at breakfast. We fully understand the seriousness of Coeliac disease, and it is clear that we did not meet the standard you — quite rightly — expect from an international hotel chain, especially as a returning guest. We are grateful to you for acknowledging Loubna’s dedication and support — we will be sure to pass along your kind words to her. Your feedback has been shared with our food & beverage team, and we are actively reviewing how we can better cater to gluten-free dietary requirements going forward. The suggestion to include packaged, certified gluten-free options such as Schär is a valuable one, and we will explore this further. In the meantime, please do not hesitate to contact us directly ahead of your stay in August so we can ensure your son and yourself are properly looked after. You deserve to feel safe and welcome at breakfast like any other guest. We truly hope to make your next visit a much more satisfying and inclusive experience. Warm regards,

Awful experience

Ocena na stronie TripAdvisor 1.0/5

James F Opinia zatwierdzona w TripAdvisor

Dear James, Thank you for taking the time to share your feedback. We are sincerely sorry to hear that both of your stays with us were uncomfortable, and we deeply regret the inconvenience caused by the air conditioning system. We understand how important a good night’s sleep is, especially when traveling with children, and we are truly sorry that the room temperature impacted your rest. Unfortunately, the system in place does rely on outside temperatures to switch modes, and we recognize this can be frustrating when the indoor climate becomes uncomfortable. We’re sorry we were unable to offer a satisfactory solution during your stay, and we fully understand your disappointment. Your feedback has been shared with our technical and management teams for further review. Despite this experience, we hope you might consider giving us another chance in the future under better conditions. Kind regards,

Really awful.

Ocena na stronie TripAdvisor 1.0/5

Darren W Rodziny - Opinia zatwierdzona w TripAdvisor

Dear Darren, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations, and we sincerely apologize for the inconveniences you encountered. Cleanliness and comfort are top priorities for us, and we regret that your room did not reflect our usual standards. Please be assured that we are taking your comments very seriously, and we are addressing the issues you mentioned with our housekeeping and maintenance teams to ensure they are promptly corrected. Your impressions are far from what we strive to offer, and we are genuinely sorry for the discomfort caused during your stay. If you are open to it, we would appreciate the opportunity to discuss your experience further and restore your trust in us. Please feel free to contact us directly. Kind regards,

Pretty decent stay but the hotel was overwhelmed on a peak Saturday

Ocena na stronie TripAdvisor 4.0/5

tiberius_nero Opinia zatwierdzona w TripAdvisor

Hello there ! Thank you for taking the time to share such a detailed review of your stay. We're pleased to hear you appreciated the upgrade as an Accor member, and that you enjoyed your dinner and breakfast with us. That said, we're truly sorry that your experience was impacted by the high occupancy and the resulting disturbances. We understand how frustrating it can be to deal with noise, especially late at night or early in the morning, and we regret the inconvenience this caused you. Regarding the presence of dogs in the dining areas, we do follow a pet-friendly policy, but we also expect owners to ensure their pets are well-behaved and do not disturb other guests. Your feedback will help us reflect on how we can better manage these situations in the future. As for dinner service, we apologize for the extended waiting time. Our team was indeed facing a particularly busy evening, and we appreciate your patience and understanding. We’re grateful for your constructive feedback and hope to welcome you back under calmer circumstances to offer you a more seamless experience. Kind regards,

Unfortunately pretty terrible

Ocena na stronie TripAdvisor 2.0/5

Seb1124 Couples - Opinia zatwierdzona w TripAdvisor

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 328 Liczba opinii 8.6/10 Lokalizacja
  • 1 056 Liczba opinii 4.8/10 Pokój
  • 765 Liczba opinii 8.1/10 Obsługa
  • 9 Liczba opinii 7.6/10 Internet
  • 566 Liczba opinii 4.1/10 Komfort
  • 454 Liczba opinii 4.9/10 Jedzenie
  • 440 Liczba opinii 6.6/10 Śniadanie
  • 318 Liczba opinii 4.5/10 Czystość

Zarządzane przez Trustyou

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