Novotel Narbonne Sud 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.6/5 1.599 beoordelingen

Beste prijs
garantie
Novotel Narbonne Sud - Image 1
Novotel Narbonne Sud - Image 2
Novotel Narbonne Sud - Image 3
Novotel Narbonne Sud - Image 4
130 RUE DE L'HOTELLERIE, QUARTIER PLAISANCE, 11100 NARBONNE, Frankrijk

Omschrijving

Extras van het hotel

  • Buitenzwembad, restaurant met terras en gratisWiFi

  • Op 10 minuten van het stadscentrum en 20 minuten van het strand

  • Familie kamer, speelruimte en videospelletjes

  • 7 vergaderzalen en internethoek

  • Oplaadpunten voor elektrische auto's

Onze accommodaties

Hotel locatie

Novotel Narbonne Sud

130 RUE DE L'HOTELLERIE, QUARTIER PLAISANCE
11100 NARBONNE
Frankrijk

Gps:43.168675, 2.986479

Telefoon
Fax +33 4 68 42 72 10

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren welkom
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

LA JOURNEE

De kleine gerechten van de chef zijn erg in trek, vergeet niet om een tafel te reserveren. Tot binnenkort

Boek

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.6/5  1.599 beoordelingen

Avis-klantbeoordeling 4.5/5

Iwan T. Stellen - ALL bevestigde berichten

Ons verblijf was fantastisch!

Dear guest, Thank you for your loyalty and for this enthusiastic review following your stay as a couple at the Novotel Narbonne Sud****! We are delighted that your stay was fantastic and that you were able to go straight to your room upon arrival. Your kind words about our team truly touch us and we will pass them on with great pleasure! We hope to have the pleasure of welcoming you back very soon. Best regards, Nolwenn

Avis-klantbeoordeling 4.5/5

Steff K. Stellen - ALL bevestigde berichten

Wij waren met de hond op doorreis. Uitstekend verblijf gehad. Erg vriendelijk personeel. Schone en nette kamer. Enig minpuntje vonden wij de menukaart in het restaurant maar dat is persoonlijk. Ik had een biefstuk als hoofdgerecht, dat was net kauwgom zo taai. Voorgerecht was wel goed.

Dear guest, The entire team at Novotel Narbonne Sud**** would like to warmly thank you for your feedback following your stay with us. We are delighted to hear that you had an excellent stopover with your dog and that you appreciated the cleanliness of your room as well as the friendliness of our team. Your satisfaction on these points means a lot to us. We are sorry, however, that your restaurant experience did not fully meet your expectations, particularly regarding your main course. Your comment is very valuable and will be shared with our kitchen team so that we can ensure the quality and cooking of our meats. We are pleased, however, that you enjoyed your starter. We hope to have the pleasure of welcoming you again on a future visit for an even better experience. Best regards, Léa

Avis-klantbeoordeling 2.0/5

Maaike K. Gezinnen - ALL bevestigde berichten

Het hotel zelf viel erg tegen. Wij komen altijd bij Novotel (andere accomodaties) en deze is niet vergelijkbaar. Dingen waren stuk, schimmel in de badkamer, heel gehorig, duidelijk een oud gebouw dat uit elkaar begint te vallen. Het personeel is wel uiterst vriendelijk. Maar voor ons is de prijs kwaliteit-verhouding niet in proporties.

Dear guest, Thank you for your loyalty to the Novotel brand and for this detailed review following your family stay at the Novotel Narbonne Sud****. We are sincerely sorry that your stay did not meet your expectations or the experience you are used to in our establishments. Your comments regarding the condition of the room, the mould in the bathroom and the level of soundproofing are taken very seriously and we apologise for this. These points will be raised with our maintenance team in order to address them as quickly as possible. We are however very pleased that our team, and in particular the member of staff at the reception desk, was able to welcome you warmly, we will pass on your kind words with great pleasure. We hope to have the opportunity to welcome you back and offer you an experience worthy of the Novotel standards you know. Best regards, Nolwenn

Avis-klantbeoordeling 3.5/5

Lioba D. W. Stellen - ALL bevestigde berichten

We hebben op D. b.g.g., op D. 1e en op D. 2e overnacht D. afgelopen 2 jaar. Hoe hoger je komt des te smoezeliger het wordt, vooral D. badkamer op D. 3e.

Dear guest, Thank you for taking the time to share your feedback and for your loyalty to Novotel Narbonne Sud**** over the past 2 years. We are pleased that you appreciated the comfort of our beds as well as the quality of your arrival and check-in. However, we are sincerely sorry for the cleanliness issues you observed, particularly in the bathrooms on the upper floors. Your comments regarding the need to modernize the bathrooms, clean the ceiling screws, and renew the sealant do not reflect the quality standards we aim to provide. These points have been immediately forwarded to our housekeeping team and management to be addressed as soon as possible. Regarding your comment about the towel message, we understand that this may create an unpleasant feeling. Your feedback will be taken into account to adjust our communication on this point. We also take note of the difficulty you encountered regarding the clarity of additional options during your booking. We hope to have the opportunity to welcome you again and provide you with an experience more in line with your expectations and our usual standards. Best regards, Nolwenn

Avis-klantbeoordeling 4.0/5

Tom D. Gezinnen - ALL bevestigde berichten

Vriendelijk personeel, comfortabele kamer met een 2 zits bank. Lekker gegeten in t restaurant. Ook n goed gesorteerd ontbijt

Dear guest, Thank you very much for this excellent feedback following your family stay at Novotel Narbonne Sud****! We are delighted that you appreciated the comfort of your room with its 2-seater sofa as well as the quality of our restaurant and the variety of our breakfast. Your satisfaction regarding the friendliness of our staff at reception and in the restaurant particularly touches us and will be shared with pleasure with our teams, who will be delighted with this feedback! We are also pleased that the clarity of our booking site facilitated your experience. We hope to have the pleasure of welcoming you again very soon! Best regards, Nolwenn

Andere internetgebruikers beoordelen ons hotel

  • 325 beoordelingen 9.2/10 Locatie
  • 671 beoordelingen 7/10 Kamer
  • 912 beoordelingen 9.4/10 Service
  • 5 beoordelingen 2.9/10 Wifi
  • 467 beoordelingen 8.2/10 Eten
  • 430 beoordelingen 9/10 Ontbijt
  • 258 beoordelingen 7.9/10 Netheid
  • 61 beoordelingen 8.7/10 Bar en Dranken

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