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ホテル Novotel Bordeaux Merignac 4 つ星

お客さまの声 4.0/5 5,056 件のレビュー

ALLSAFE認証ホテル

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客室 1

人数
子供の年齢

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使い方?
Accor Live Limitless

入会は無料です

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Novotel Bordeaux Merignac
地図で見る
+ 23 サービス

ホテルのその他の情報

  • Labeled ALLSAFE Bureau Veritas

  • Large wooded park and games for the whole family

  • 7 Meeting rooms for up to 90 guests

  • Fitness room and heated outdoor pool from April to October

  • Nearby: Arcachon, Dune du Pilat, vineyards, La Cité du Vin

ホテル館内および周辺のサービス

チェックインは15h00からです

チェックアウトは11h00です

有料サービス

サービス情報とお役立ち情報
  • オンラインチェックイン
  • Wi-Fi/インターネットアクセス
  • 駐車場
  • お身体の不自由なお客さまのためのバリアフリー
  • ペット同伴可有料サービス
  • 完全禁煙ホテル
  • エアコン
  • BORDEAUX MERIGNAC
  • ホテルスタッフが応対可能な言語
  • フロントデスクは24時間対応しています
  • LATE CHECK-OUT UP TO 5PM有料サービス
  • 電気自動車用充電装置
  • ドライクリーニング/アイロン有料サービス
  • ギフト/新聞ショップ
レジャーとアクティビティ
  • 屋外の温水プール
  • フィットネスセンター
  • Boules/petanque
ケータリング
  • 朝食有料サービス
  • レストラン1軒
  • バー1軒
  • ルームサービス
ビジネスサービス
  • 会議室6室
  • Web コーナー(Mac)

ホテル所在地

Novotel Bordeaux Merignac

80 Avenue J F Kennedy
33700 merignac
フランス

電話番号: +33557531330

ファックス: (+33)5/56559964

チェックインは15h00からです

チェックアウトは11h00です

  • TBC :  Liane 1 Martyrs de la libération

  • TBC :  LIGNE A

  • 飛行機で

    BORDEAUX MERIGNAC 2km / 1.24 マイル - シャトルバス無料

  • 車で

    A630 11A CENTRE HOTELIER 1km / 0.63 マイル

  • 車で

    A630 N°11-CHEMIN LONG 1km / 0.63 マイル

  • 電車で

    GARE ST JEAN 15km / 9.32 マイル

GPS:44.835682, -0.683078

当ホテルの客室

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces, ideal for all of your requirements. With free WIFI, minibar, tea and coffee making facilities and safe. Enjoy the calm of perfectly soundproofed rooms, 2 minutes from Bordeaux Mérignac airport. All rooms at Novotel Bordeaux Airport are 25m².

Classic room - 1 double bed and 1 sofa bed 1 person

  • 最大人数: 3
  • 面積: 最小 25 / 269 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Classic room - 1 double bed and 1 sofa bed 2 children

  • 最大人数: 4
  • 面積: 最小 25 / 269 sq ft

Executive Room with 1 double bed and 1 single sofa bed

  • 最大人数: 3
  • 面積: 最小 25 / 269 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Classic Room with 1 large bed or twin beds (upon request) and 1 single sofa bed

  • 最大人数: 3
  • 面積: 最小 25 / 269 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
客室

レストランとバー

La Cabane Mérignac

お料理の種類: フランス料理

If the restaurant is closed, a selection of takeout options will be served by our team 24/7.

昼食

12:00 - 14:30

夕食

19:00 - 22:30

BAR

非契約写真

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

昼食

夕食

ミーティングとイベント

会議室

  • 会議室の数:6

  • 最大サイズ:136 m²

  • 最大ご利用人数:90 人

  • パーティの最大ご利用人数:90 人

詳細

お客さまの口コミ
Novotel Bordeaux Merignac

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.0/5

5,056 件のレビュー

tripadvisor

トリップアドバイザーの評価 3.5/5

739 件のレビュー

My stay at Novotel Mérignac

トリップアドバイザーの評価 5.0/5

benny b 04/11/2020 トリップアドバイザー認証口コミ

I was very satisfied with the stay at Novotel Mérignac, considering the new lockdown regulations of the French government. Service was limited to a basic level, despite of this the staff did their outmost to make the best of my stay. The number of staff was downsized to 1, he had to take care of everything, which is not that obvious. But both the guy at the check-in and the young guy who had to take care of me for breakfast and check-out did a great job. So I would like to thank both of them, especially the young guy in the morning who gave me something extra for breakfast. I will certainly book this hotel again in the future!

Thank you very much for your comments following your stay in our hotel Novotel Bordeaux Merignac. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff, who work day after day to provide you with impeccable service. We are looking forward to welcoming you again soon. Kind regards, Mickael - Community Manager

close to airport and cosy

トリップアドバイザーの評価 3.0/5

Luca M Business - 13/07/2020 トリップアドバイザー認証口コミ

nice and confortable hotel. staff is kind and they provide shuttle service to/from airport. rooms are not renewed, they are a bit tired and carpet was not clean. bathroom was quite old but clean. I had a problem with the shower they fixed quickly. The overall stay was fine.

Thank you for taking the time to give us a feedback regarding your stay in our hotel Novotel Bordeaux Merignac. We are pleased to read that our team helped you have a good time with us. And we will be happy to see you again soon. Kind regards, Mickael - Community Manager

One night stop in Novotel Mérignac

トリップアドバイザーの評価 2.0/5

yannick d 30/06/2020 トリップアドバイザー認証口コミ

Rather dissapointed by the overall conditions of this hotel. This hotel looks very old without any revamping and modernization for years. Especially carpets with many stains everywhere (corridors, bedrooms). I feel it pitty for Accor image (which I usually highly appreciate). However service was goog and Covid safety measures properly applied.

We would like to thank you for taking time to give us a feedback regarding your stay in our hotel Novotel Bordeaux Merignac. We are pleased to read that our team service met your expectations. However, we do understand your comment about the carpets. Some refurbishment were due but the health crisis prevented us and it will be planned in the nearest future. We truly hope to see you again and make you discover our new spaces soon. Kind regards, Mickael - Community Manager

a great place to stay

トリップアドバイザーの評価 5.0/5

ganucheau Couples - 20/10/2019 トリップアドバイザー認証口コミ

When we have a morning flight from Bordeaux we always stay the night before at this hotel. The staff are charming and friendly, the hotel is conveniently situated for the airport and the food in the restaurant is excellent.

Thank you very much for your great review regarding your stay in our hotel. We are very pleased to read that you had a great time with us ! We are looking forward to welcoming you again soon. Kind regards, Mickael - Community Manager

I have stayed at this hotel previously and probably won't stay there again

トリップアドバイザーの評価 3.0/5

Mike A Couples - 14/09/2019 トリップアドバイザー認証口コミ

Service at this hotel has definitely declined since the time I stayed earlier in the year. The focus is on business travellers and everything is geared toward that aim. As a result everything is a little hurried and impersonal. As an Accor Gold member I receive a welcome drink from the hotel. Travelling as a couple every other Accor hotel that I stay in offers drinks to both people on the booking. Not this one! One drink between two people. How do you choose. A double room booked for two people, but only one bottle of water to share. You definitely get the feeling that the hotel is run by the accountants. Service at the bar here is terrible. The barman was away from the bar during the busy early evening (6.30pm) service period (apparently making a phone call) resulting in six people waiting at the bar for fifteen minutes for service. Eventually the lady receptionist attempted to serve everyone. As a Gold level Accor member my wife and I were made to feel anything but welcome. Doubt we will stay again.

Thank you very much for taking the time to give us a feedback regarding your stay in our hotel. However, we are sorry to read that your time with us did not attend your expectations. Regarding the Welcome Drinks, as we apply the Accor standards, please do not hesitate to contact the head office to explain your point of view; please note that we do understand your disappointment. Furthermore, regarding the bar service, be sure that we will make sure that everything will be ok for your next stay. Our priority is your satisfaction ! We are therefore looking forward to welcoming you again soon. Kind regards, Mickael

Good hotel - awful food

トリップアドバイザーの評価 4.0/5

Arnaud R Family - 03/09/2019 トリップアドバイザー認証口コミ

staff/rooms/cleanliness - all were fine and we enjoyed our stay overall, especially being so close to the airport however, the food quality was far below par and could only demonstrate the cooks' complete lack of professionalism/care (unedible crust of cheese left in burger - etc...) we had traveled to the same hotel outbound and this trip only confirmed our initial opinion

First of all, we would like to thank you for taking time to give us a feedback regarding your stay in our hotel. We are pleased to read that you had a generally good stay with us. Regarding the restaurant, we are sorry to read that the food did not attend your exceptations. We inform you that our concept will be completely changed, and we will be able to offer you a brand new menu very soon. Hopefully, we will have the pleasure to see you again very soon, and show you that you can have a great time with us. Kind regards, Mickael

Lack of staff to answer phone requesting transfer from airport to hotel, eventually got on city bus and walkedt

トリップアドバイザーの評価 2.0/5

joycerichardteale Family - 09/07/2019 トリップアドバイザー認証口コミ

Rang the hotel at least 7 or 8 times. The number rang out, but no one answered. A number of other families were waiting for the hotel transfer. This is from 9pm till 9.30pm. We had specially stated our arrival time on the booking. We eventually got on the local Bordeaux bus and walked to the hotel.

We thank you for taking the time to make a comment after your stay at our hotel. We are obviously sorry to read that the service did not meet your expectations. Having only one person in reception that evening, with a rush, it was complicated to manage the answers on the phone. Nevertheless, you should not have suffered from this problem. Please accept our sincere apologies. We hope to see you again soon. Best regards, Mickael

Novotel Bodeaux Aeroport

トリップアドバイザーの評価 3.0/5

shazzle50 Couples - 21/06/2019 トリップアドバイザー認証口コミ

Very little english, if any, spoken at reception. Found the front desk arrogant and not interested in helping, especially as we had two large suitcases and no clear directions to elevator which is quite a distance from reception. No toiletries in room and paper cups for coffee making - not eco friendly as was coated. Staff in restaurant and bar were completely different. Still no english but what a different attitude. We are Accor members and expect better or is it that Australian standards are higher.

We thank you for taking the time to give us feedback after your stay in our hotel. We are sorry to read that the service did not live up to your expectations. Please be sure that this is not our habit and we offer our sincerest apologies. For your next stay, in case of problems, please do not hesitate to contact our team available 24/24. We hope to see you again soon. Best regards, Mickael

Great location for Cycle Touring

トリップアドバイザーの評価 4.0/5

mikefA1705SL Couples - 15/06/2019 トリップアドバイザー認証口コミ

We used this hotel as a start and finish for our cycle tour. The staff were very helpful collecting us and our bike luggage from the airport and storing our bike boxes for 5 days until our return the following weekend.

Thank you very much for your feedback regarding your stay in our hotel. We are pleased to read that you had a good time with us, and that you enjoyed your tour in our beautiful area. We are looking forward to welcoming you again soon. Kind regards, Mickael

Disappointing staff attitude

トリップアドバイザーの評価 2.0/5

Sue_Ac_10 Solo travel - 05/01/2019 トリップアドバイザー認証口コミ

This is the fourth time I have stayed here, and it may well be my last. I was allocated the wrong room to start with, but this was rectified quite quickly. Minutes before dinner, the restaurant was still all in darkness, and it was difficult to find someone to serve a pre-dinner drink. Staff indifference was most pronounced at breakfast. When I arrived, there was nobody around to tell me how the breakfast worked. So I had to work it out for myself, and when the sole person on duty emerged from the kitchen, she was not in the least interested in the customers and promptly walked out of the restaurant. When I was checking out, I spotted her chatting to her colleagues in the office behind reception. I have seldom experienced such indifference. As I say, this was possibly my last visit to this hotel.

Dear guest, On behalf of our hotel, we would like to apologies about this issue. We try to always provide satisfaction and unfortunatly our staff was unable to help that day, which is not acceptable. Please give us another chance and we will make it up to you. Thank you. Sincerely.

A great place to stay

トリップアドバイザーの評価 5.0/5

ganucheau Couples - 12/12/2018 トリップアドバイザー認証口コミ

When we are leaving on a morning flight from Bordeaux we always stay here. The staff are charming and efficient, the rooms comfortable and you eat well there. It is also only a 5 minute shuttle trip to the airport.

Dear Guest, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Good transit hotel in need of a changeover!

トリップアドバイザーの評価 3.0/5

pvanasten Business - 18/08/2018 トリップアドバイザー認証口コミ

Close to the 'Rocade', which circles the city of Bordeaux. Friendly staff, but the hotel needs a complete changeover. Old carpets in the hallways, outdated furniture, bathrooms are small, a person taller than 175cm can't stand-up under the shower...At this rate there are far better Novotel-hotels than this one!

Thank you for taking the time to tell us about your experience at the Novotel Bordeaux Aéroport. I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

A lovely place to stay

トリップアドバイザーの評価 5.0/5

ganucheau Couples - 19/06/2018 トリップアドバイザー認証口コミ

If we have a morning flight from Bordeaux then we always stay here. It is always a great start to our holiday. The staff are welcoming, rooms comfortable and you eat well in the restaurant.The Nanette only takes 5 minutes to get to the airport terminal.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Bordeaux Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

ゆっくり休めた

お客さまの声 3.5/5

Ff ビジネス - 16/06/2018 確認済みレビュー すべて

休めましたけど、ネスプレッソなどの価格が分からなかった。

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Paula MARTINHO Adjointe de direction

Tired Novotel

トリップアドバイザーの評価 3.0/5

diving-girl-1 Couples - 21/10/2017 トリップアドバイザー認証口コミ

The proximity to the airport is very good and there are several places to eat within walking distance of the hotel. The bed was comfortable. The room was uncomfortable temperature wise as after a certain date the AC is turned off. Fortunately, the window could be opened. Brown water gushed from the shower when the water was first turned on. After a minute or so the water became clear. Old water pipes I assume. Time for this Novotel to undergo renovations.

Firstly, thank you for taking the time to provide feedback in regards to your stay. We do apologize that you encountered a couple of issues during your stay. That is obviously never our intention. However, thank you for bringing these matters to our attention.

Good stopping off point driving down to Northern Spain from UK

トリップアドバイザーの評価 4.0/5

jmt73 Family - 07/09/2017 トリップアドバイザー認証口コミ

Good family stopping off point on a drive to Northern Spain from the UK. Nice and quiet setting despite being near the airport / off the motorway. Breakfast is really good. Kids enjoyed the little gifts. Nice start to a family holiday.

Which pleasure to read you. Go to meet our customers, it is for us the heart of our job. An attentive team, in your listening and the return expected from your satisfaction. We tell you see you very soon Novotel Bordeaux Aéroport

Overnight Madrid to Paris

トリップアドバイザーの評価 3.0/5

brianwainman Family - 07/08/2017 トリップアドバイザー認証口コミ

Very friendly, helpful staff. Hotel feels worn and in need of a refurbishment. Evening meal was tasty and well priced. The wine was very expensive and not good value. Airco worked but was not efficient. Great free parking facilities. Easy access from the ring road. Great value for three people in the one room.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Bordeaux Stopover

トリップアドバイザーの評価 3.0/5

Goldnick Family - 03/04/2016 トリップアドバイザー認証口コミ

We selected this hotel as a better-priced alternative to the brand we usually use, whilst working our way up the west of the country. Convenient location for autoroute. Good location of disabled bedroom with good shower facility. Dinner staff good. Breakfast staff not particularly available / interested in helping.

Poor Service

トリップアドバイザーの評価 3.0/5

Swedish1967 Business - 12/10/2015 トリップアドバイザー認証口コミ

Poor Service due to: - No answer when calling for the shuttle to go from the airport to the hotel - Shuttle from the hotel to the airport only available from six o´clock in the morning - Even though I made an online check-in the preperation (incl. the key) for my stay was not done when I arrived (as plannned and indicated in my online check-in)

quite apologize to you for the breaches of which announce us. The computing st sometimes capricious person and does not still allow us to make quite within the allotted time. Accept again our excuses. On the other hand, as regards the connection between the airport and our hotel, we have no knowledge these last days of problem with the telephone line. I am very surprised of this absence of answer from us, knowing that the shuttle hotel makes rotations all ½ hours in the evening.

Great stay at Bordeaux airport

トリップアドバイザーの評価 4.0/5

Geonev Business - 08/09/2015 トリップアドバイザー認証口コミ

I have stayed at the Novotel maybe 10 times over 20 years. It is comfortable, very convenient to the airport and in all ways an ideal first or last stop (for me) whn arriving at or departing from the Bordeaux airport. The rooms are spacious and well-equipped. The bath and toilet are well maintained and everything works. I lacked for nothing during my most recent stay, early September 2015. The only negative, not important for me, is that the architect who designed the building placed the elevator WAY DISTANT from the reception desk. This means that if you are one flight up (the hotel has two stories) you need to trek A LONG WAY to the elevator, then perhaps trek all the way back to your room. This is an inexplicable design that gains the hotel ... well, nothing that I can tell. Otherwise, all is good. Breakfast is a fine buffet. My one dinner was fine, if not gourmet. The free airport shuttle works perfectly, but make sure you get detailed instructions from the hotel before arriving, in order to find the correct spot to connect with the shuttle. Prices for our stay were very good – around €105 for a double room, including breakfast All in all, a very good choice at the Bordeaux airport.

Thank you infinitely for the very nice opinion which you left on our hotel. We shall not miss to share this one with all our team. See you soon in Novotel Bordeaux Aéroport.

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