お客さまの声 4.1/5 3,514 件のレビュー
広々としたスペースとモダンなデザイン、柔軟性の高いノボテルの客室は、お客様の真の生活空間として、あらゆるニーズに対応いたします。 ホテルノボテルエクサンプロバンスポンドラルクのファミリー向け客室は、エクサンプロバンスでのご滞在に最適です。ご両親にはダブルベッド 1 台、お子様にはツインベッド、そしてバスタブ付きのバスルームをご用意しています。
dltschmidt Business - 01/02/2021 トリップアドバイザー認証口コミ
Was there for a business trip. Paid 5 nights in advance. Had to change my schedule and left after 3 nights. They refused to reimburse for the two nights I was not there. this is not acceptable . Hotel needs to be renovated.
Grubby and Dingy
Trip144473 Couples - 04/09/2019 トリップアドバイザー認証口コミ
External appearance of hotel is ugly concrete for the 60's or 70's. Reception was ok. We were on the first floor , when the lift door opened we were confronted with a very dirty and stained hallway carpet. Then we arrived at our room, it was clean, which after the hallway carpet was a pleasant surprise ! The room was very dark. The bathroom was old and tired, the chrome bath-rail was worn through to the base metal, and the rest was generally tired. In the morning we mentioned the condition of the hallway carpet, and that our room seemed somewhat tired and dark. To our surprize the reaction of the receptionist was that THEY WERE AWARE OF THE CONDITION OF THE CARPET, BUT HEAD OFFICE IN PARIS HAD NOT BUDGETED FOR THE REPLACEMENT OF IT. With regard to our comments on the room we were told that WE WERE IN ONE OF THE ROOMS THAT HAD BEEN REFURBISHED!!!! My wife is French so there was no misunderstanding nothing los in translation. I have stayed in many hotels in the Accor group, this is by far the worst and a disgrace to the brand. Needless to say I shall not stay in this hotel ever again, and would not recommend it to anyone.
Some redecoration needed
Rene H Family - 03/08/2019 トリップアドバイザー認証口コミ
The floor covering in the corridor but also in the bedroom is stained and needs to be replaced. The room itself is not too bad and the beds are good. The people at the reception desk and the restaurant are very nice. Especially the young lady who's mother is a Dutch woman is lovely, sweet and very friendly. Parking is free. From the hotel a bus is running (line 16) to the city center. The garden is veryis very nice and sitting on the terrace while having breakfast or dinner (at a very attractive rate) is pleasant.
vmalain Couples - 23/06/2019 トリップアドバイザー認証口コミ
This hotel needs being renovated. The staff is very friendly. Rooms need being renovated. Carpets are needed to be replaced long time ago.Conveniently near the highways, but in the middle of nowhere. AVM
Renovate, renovate, renovate!
Departure56586867869 Family - 20/06/2019 トリップアドバイザー認証口コミ
The accomodation wing was in desperate need of a full renovaton or at least a comprehensve refresh especially the carpets, decor, eletrics at least 10 years ago. I would not return here due to the state of disrepair of the rooms. I was highly disappointed especially being used to the consistet high standard of other Novotels and Accor brands.