Novotel Massy Palaiseau 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,018 件のレビュー

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18.20 Avenue Emile Baudot, 91120 PALAISEAU, フランス

説明

ホテルのその他の情報

  • O'Verde Restaurant and Bar with Contemporary Design

  • 7 meeting rooms with natural light

  • 10 minutes walk from the conference centre of Paris Saclay

  • Large private outdoor 150-space parking lot with charging stations for electric cars.

  • Outdoor swimming pool and large terrace in a green setting.

当ホテルの客室

ホテル所在地

Novotel Massy Palaiseau

18.20 Avenue Emile Baudot
91120 PALAISEAU
フランス

GPS:48.719146, 2.263697

電話番号
ファックス +33 1 64 47 17 80

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

O'Verde

Enjoy an unforgettable culinary experience in a cozy and friendly atmosphere, around culinary themes inspired by the flavors of the world.

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,018 件のレビュー

トリップアドバイザーの評価  3.6/5  581 件のレビュー

Avoid this hotel if possible.

トリップアドバイザーの評価 1.0/5

Devu1120 トリップアドバイザー認証口コミ

Highly unfriendly staff. They will only talk if you are talking about money which gets add up to their income, anything else, is like talking to a wall. Unless you are from a cold region, you will suffer in Novotel messy, they don't have heating system in their room. It's in a area where you will get nothing.no medical supplies if you fall sick cause of cold or needs some hygiene products. Make sure, you have a personal vehicle or willing to spend good on taxi as it's really away from metro n bus station to walk in cold. Basically avoid this place if possible.There are better options in sane price range

Dear Devanshi, We are sincerely sorry to learn that your stay at our property did not meet your expectations. Your comment regarding our staff particularly surprised us, as we consistently receive excellent feedback highlighting the professionalism, friendliness, and helpfulness of our entire team. In order to better understand your experience, we would appreciate it if you could kindly provide us with more details regarding the situation you encountered. Regarding the heating, we would like to clarify that all our rooms are equipped with an individually adjustable heating system, allowing guests to set the temperature according to their personal comfort. In the event of a technical issue, our team is always available to intervene promptly, provided the matter is brought to our attention during your stay. Concerning medications, we are legally not permitted to provide them to our guests. However, a pharmacy is located approximately a 10-minute walk from the hotel. In addition, a Carrefour supermarket is only a 4-minute walk away for any hygiene products or daily necessities. We understand that transportation may feel inconvenient without a personal vehicle. That said, the hotel’s location and distances to public transportation are clearly stated on all our booking platforms. Several bus lines serve the area, and the RER train station is located approximately 800 meters from the hotel. We truly value guest feedback as it helps us continuously improve our services, and we hope to have the opportunity to welcome you again and provide you with an experience more in line with your expectations. Kind regards, Aline Perissé Sales & Commercial Assistant Manager

Disappointing stay. Pool closed and poor location.

トリップアドバイザーの評価 2.0/5

SDTraveler83 ファミリー - トリップアドバイザー認証口コミ

Disappointing experience. We booked this hotel for a one night stay with our 3 children before flying home. We booked specifically for the pool and it appeared to be close to a park and some restaurants. When we arrived we realized the area is run down, the park is small with no playground and there are almost no restaurants in close proximity.we were forced to war both meals at the overpriced restaurant (I will say the food was decent and the service was very good). The most disappointing was that the pol ended up being closed (it's august) and there were no apologies made for the inconvenience. I would not recommend. I wish we'd stayed in the city center near the train station. Disappointing finish to our trip.

Very nice French Hotel in the upcoming Area

トリップアドバイザーの評価 5.0/5

Sebastian L トリップアドバイザー認証口コミ

Very nice Hotel in a central place, but yet far from the hectic. Train and bus stop in walking distance. Very nice room, spacious, clean and comfy. Bathroom with shower and usual bathroom amenities. The Restaurant for Breakfast is nice, and the selection OK. For Dinner we invited friends over, and the waiter was fantastic. Spoke English, sadly the menu was only in French, but our friends helped out and we had a great time. My favorite waiter was the Bar waiter. He was funny and very attentive. He made great drinks and ensured I had a good local brew. We came with a 5 year old child and he spoiled her with sweets and tried everything to find a drink for her. We played Billiard in the Lobby and it was fun. When we come back to France and the Paris region, we will return to this Hotel. Really enjoyed it.

Business stay in Massy 4 days

トリップアドバイザーの評価 5.0/5

Marc B ビジネス - トリップアドバイザー認証口コミ

Thanks for the stay It was great My comments below Nice staff Nice room Good sleep Good food Good wine Close to work Very good Thanks The most irritating is having to explain it in 200 characters. Ridiculous

Disappointed

トリップアドバイザーの評価 2.0/5

pip268 ビジネス - トリップアドバイザー認証口コミ

The hotel is in a terrible location - building sites and run-down tenements. I was given a room right next door to the elevator resulting in all night long noise. I was staying for 2 nights. On check in I was informed that due to IT problems I had to pay for my first night right then. Paid for the second night on check out but never received my reward points. This was particularly galling as I am registered for their "stay 3 x 2 nights" promotion to receive bonus award points. As members of the Accor reward program will know, their lack of customer service is legendary. It's not even possible to complete the " record missing points" web page as it asks for a mandatory field to be filled in that will not accept input - I tried 3 different browsers. I will be sticking with IHG in future.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 379 件のレビュー 6.6/10 客室
  • 518 件のレビュー 8.8/10 サービス
  • 5 件のレビュー 6.2/10 インターネット
  • 142 件のレビュー 7.4/10 清潔さ
  • 138 件のレビュー 7.6/10 朝食
  • 69 件のレビュー 3.7/10 お値打ち度
  • 26 件のレビュー 9/10 バー＆飲料

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。