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Отель Novotel Париж Восток 4 звезды

Примечание: отзывы клиентов 3.8/5 Отзывов: 5 157

сертифицированный отель ALLSAFE

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Номер 1

Гарантия лучшей цены

Как это работает?
+ 21 Услуги

Особенности отеля

  • До центра Парижа можно добраться за 15 минут на метро

  • Площадки для проведения мероприятий общей площадью 2500 м² с конференц-залом на 600 гостей

  • До аэропортов Руасси и Орли можно быстро доехать

  • Фитнес-зал и хаммам

  • Ресторан World Kitchen в настоящее время закрыт.

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

Услуги в отеле и поблизости

Заезд с 14h00

Выезд до 12h00

Платные услуги

Информация об услугах и полезная информация
  • Онлайн-регистрация заезда
  • WIFI/Интернет
  • Паркинг Платные услуги
  • Специальные возможности для гостей с ограниченными возможностями передвижения
  • Разрешено проживание с домашними животными Платные услуги
  • Отель с номерами только для некурящих
  • С кондиционером
  • Языки, на которых говорит персонал отеля
  • Круглосуточная стойка регистрации
  • ПОЗДНИЙ ВЫЕЗД ДО 17:00 Платные услуги
  • Подзарядка электромобилей
  • Химчистка / глажка Платные услуги
  • Сувенирный/газетный киоск
  • Носильщик Платные услуги
Питание
  • Завтрак Платные услуги
  • Ресторан (-ы): 1
  • Бар (-ы): 2
  • Обслуживание в номере
Развлечения и отдых
  • Фитнес-центр
  • Хамам
Бизнес-услуги
  • Конференц-зал (-ы): 33
  • Конгрессы и съезды
  • Веб-уголок для Mac
  • Бизнес-центр с самообслуживанием
  • Заказ услуг печати/копирования

Расположение отеля

Novotel Париж Восток

1 Avenue de la Republique
93177 баньоле
франция

Телефон: +33149936300

Факс: (+33)1/43608395

Заезд с 14h00

Выезд до 12h00

  • BAGNOLET :  76 GALLIENI

  • BAGNOLET-GALLIENI-GAGNY-POINTE D :  221 GALLIENI

  • CHATEAUX DE VINCENNES-PANTIN-RAY :  318 GALLIENI

  • GALLIENI - VAL DE FONTENAY :  122 GALLIENI

  • GAMBETTA-ROSNY-BUIS-PERRIER :  102 BAGNOLET

  • LOUVRE-RIVOLI-BAGNOLET-LOUIS MIC :  76 GENERAL DE GAULE

  • PARIS :  351 GALLIENI

  • PC :  PC2 BAGNOLET

  • LINE N° 3 :  LINE N° 3 GALLIENI

  • PORTE DE VINCENNES-PORTE DE LA C :  T3B PORTE DE BAGNOLET

  • На самолете

    AIRPORT PARIS CHARLES DE GAULLE На расстоянии 24 км / 14,91 миль

  • На самолете

    PARIS ORLY На расстоянии 18 км / 11,18 миль

  • На автомобиле

    HIGHWAY A1/E15/E19 На расстоянии 15 км / 9,32 миль

  • На автомобиле

    HIGHWAY A3/E15 На расстоянии 1 км / 0,62 миль

  • На поезде

    GARE DE L'EST На расстоянии 5 км / 3,11 миль

  • На поезде

    GARE DE LYON На расстоянии 5 км / 3,11 миль

  • На поезде

    GARE DU NORD На расстоянии 6 км / 3,73 миль

  • На поезде

    GARE MONTPARNASSE На расстоянии 9 км / 5,59 миль

GPS:48.863202, 2.414708

Наши номера

Современные просторные модульные номера Novotel — это пространство для жизни, которое легко можно приспособить под любые требования Номера 25 м² созданы для Вашего комфорта. В них Вас ждет качественная постель, кондиционер, ТВ с плоским экраном, сейф, ванная комната с ванной и душем. Обслуживание в номере. Могут разместиться до 4 человек, идеальный вариант для семейного отдыха.

Наши бары и рестораны

NOVOTEL CAFE

Тип кухни: Французская кухня

Ешьте, что захотите, когда захотите. Насладитесь простыми, вкусными, полезными, сбалансированными блюдами на любой вкус. Уделите время для отдыха в ресторане, баре, на террасе, или у себя номере.

BAR COSY

Лаунж-бар имеет яркий интерьер и прекрасно подходит для перерыва, отдыха после еды, вечерней встречи с друзьями или деловой беседы. Гостей ждут умиротворяющая атмосфера и приятные аперитивы и коктейли.

Недоговорная фотография

  • понедельник
  • вторник
  • среда
  • четверг
  • пятница
  • суббота
  • воскресенье

L'INSTANT NOMADE

L'Instant Nomade круглосуточно предлагает гостям вкусные, полезные блюда в особой дружелюбной атмосфере. В любое время дня и ночи этот бар самообслуживания предлагает сладости и холодные напитки.

Недоговорная фотография

  • понедельник
  • вторник
  • среда
  • четверг
  • пятница
  • суббота
  • воскресенье

Ваши конференции и мероприятия

Наши конференц-залы

  • Количество конференц-залов: 33

  • Максимальный размер: 650 м²

  • Максимальная вместимость: 680 человек

  • Максимальная вместимость банкетного зала: 500 человек

Узнать подробнее

Отзывы наших гостей о
Novotel Париж Восток

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL 3.8/5

Отзывов: 5 157

Рейтинг TripAdvisor 3.0/5

Отзывов: 2 251

Примечание: отзывы клиентов 1.5/5

Д. Деловые путешественники - 20/11/2019 Проверенные отзывы - ALL

Сантехника и мебель в комнатах ветхая, персонал на ресепшн формальный и не лояльный, завтрак очень скудный.

Dear Dmitrii U., Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Samia Guest Relation

Tremendous

Примечание: Tripadvisor 5.0/5

Haydn H Family - 06/11/2019 Реальные отзывы TripAdvisor

Easy , quick check in. Friendly advice form receptionist. Great room. WE had a junior suite - 2 adults 2 teenagers. Clean, plenty of space. modern. Good breakfast. Easy and quick check out. Friendlybar staff.No complaints whatsoever. Added to our stay in this wonderful city

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Paris Est. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Regards Samia Guest Relation

Business Meeting Novotel Paris Est

Примечание: Tripadvisor 3.0/5

Camper17099152143 Business - 22/06/2019 Реальные отзывы TripAdvisor

The hotel tries very hard, but it is a little bit old mess. beds, food, bar is good though. Airco functions only moderate. Meetings rooms are old, not fresh, and the one that we used had no airco. temperature rose above 28degrees

Below expectations

Примечание: Tripadvisor 3.0/5

DavidA1327 Family - 27/04/2019 Реальные отзывы TripAdvisor

Air conditioning was not working during this stay or the preceding three weeks. Power points were not working in half of the room. No access to English language television channels. No ability to print from the Business centre computers

Poor quality and satisfaction for 4* price

Примечание: Tripadvisor 2.0/5

Zizalin Family - 03/04/2019 Реальные отзывы TripAdvisor

Room quite old and wear off (especially a light carpet was really terrible looking). Breakfast very poor, just a few choices and pretty crowded. Check in process very slow. Requested room on the same floor because we had to book 2 rooms for 5 people, no room available to for whole family in, and whole check-in process took us about an hour until they were able to change the rooms to our needs as requested at the time of booking it. It's very strange to see totally different levels of services and accommodation in different Novotel hotels. It is not easy to recognize difference upfront.

Novotel Paris Est

Примечание: Tripadvisor 1.0/5

Relax56209342543 Business - 08/02/2019 Реальные отзывы TripAdvisor

Service and hotel infrastructure was really poor. Front desk does not help at all and even you have a problem like noise at night, they don´t do anything. It is said to pay for nothing.I will not stay in this hotel anymore.

Dear Guest Thank you for review following your stay with us. We apologize for this late response I am sorry that your experience did not meet your expectations I do hope you will give us another opportunity to welcome you back at which time we will spare no effort in providing you with the perfect visit. Please do not hesitate to contact me during your next visit. Sincerely, Samia Guest Relation

OVerall good

Примечание: Tripadvisor 4.0/5

annemariecaquotp2018 Business - 24/09/2018 Реальные отзывы TripAdvisor

The hotel was fully occupied and very busy in the lobby but still I received friendly service and very helpful . Diner in the hotel was good and in a time manor served. So overall short and good stay.

Dear Annemariecaquotp2018, Thank you for taking the time to leave us your kind comments. We will be delighted to welcome you again for your next trip to Paris. Kind Regards, Aïssata Guest Relation.

poor service

Примечание: Tripadvisor 2.0/5

943yogesh Family - 10/07/2018 Реальные отзывы TripAdvisor

room service is very poor. 2 plastic glass & one bottle of 500 ml water is provided for three days. two paper glasses for tea in the room. No room service even for water.Very limited breakfast no item for veg

Dear 943yogesh, Thank you for taking the time to post your review following to your stay with us. We were most concerned to learn of the points you raised. Any feedback is important to us and we are most appreciative to you for your critical feedback as it allows us to continually strive for a better guest experience. Our staffs work hard every day in order to deliver the best service to all of our guests and keep our hotel as welcoming as possible. We have passed on your comments to our team and we do hope that you will come back to stay with us again and that we will have the chance to deliver to you the best guest experience. Kind Regards, Aïssata Guest Relation.

Все понравилось.

Примечание: отзывы клиентов 4.5/5

С. Деловые путешественники - 02/03/2018 Проверенные отзывы - ALL

Хорошие завтраки. Персонал 10 из 10. Все очень хорошо.

Уважаемый Sergei I., Мы Вам очень благодарны за оставленные комментарии. Нам всегда очень приятно получать позитивные отзывы. Я обязательно дам знать Ваше мнение всем сотрудникам. Я уверен, что такие отзывы послужат хорошей мотивацией для всего персонала, т.к. мы постоянно работаем над улучшением качества обслуживания. Спасибо еще раз за Ваш отзыв и мы надеемся что Ваш следующий визит будет столь же приятным, как и этот. Искренне Ваш, Aïssata Guest Relation

Weekend in Paris attending wedding

Примечание: Tripadvisor 5.0/5

Mike H Family - 01/02/2018 Реальные отзывы TripAdvisor

Overall excellent stay at a very nice and large Novotel ,Rooms were spacious and had all mod cons. Only issue was the check in which took ages, too many guests not enough staff, I stood for 25 minutes ,must be a quicker method than this. Otherwise excellent .The breakout area is particularly comfy with large couches and low lighting. I liked the ironing rooms on each floor .

Dear Mike, We very much appreciate your comments regarding your stay at the Novotel Paris Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aïssata Guest Relation

Душно, вентиляция словно не работала. На окнах испарина.

Примечание: отзывы клиентов 2.5/5

П. Друзья - 04/01/2018 Проверенные отзывы - ALL

Отель чистый, но вот с проживанием эмоции не очень. Не работала вентиляция, в номере нечем было дышать. На стеклах испарины. Кондиционирование не работало. Ресторан в таком большом отеле один и тот работал по расписанию.

Dear Anatoly L., Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aïssata Guest Relation

Не очень

Примечание: отзывы клиентов 2.0/5

Andrei Семьи - 04/01/2018 Проверенные отзывы - ALL

Ну во первых,самый главный недостаток этого отеля в Париже-это закрытые окна , соответственно нужно было делать хорошую вентиляцию и климат-контроль,а так в номере постоянный спертый воздух,от которого болит голова,второй не менее важный момент,это не очень чисто,при том что вроде как клининг ежедневный!.. вообщем много мелких недочётов из которых складывается не очень хорошее впечатление! резюмируя,данный отель на одну ночь не более!!

Dear Andrei V., Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aïssata Guest Relation

Not a 4-star-rating...

Примечание: Tripadvisor 2.0/5

NPanzera Business - 11/11/2017 Реальные отзывы TripAdvisor

Unfortunately, the room wasn't equipped in 4-stars-standard in my opinion (room was missing a flat iron and ironing board). Cleanliness of the room was ok, filter of AC directly over the room's entrance door was very dusty, which lead to my suit being sprinkled with little dust pellets on one day. Room service forgot to take the changed bag of the litter bin out of the room twice (that may happen, but the second time the bag was left on my washbasin and some of my personal equipment was fallen down). Also tea hasn't been refilled daily or in other words: refill was confusing: on one day the cups weren't replaced, on the next day no new teabags were provided. I guess room service staff wasn't too concentrated when doing my room. AC didn't work well. It was either too cold or too warm. Anyway, there was a permanent cold draught. Breakfast was ok, but I've seen better. Breakfast room was very busy.

Замечательно

Примечание: отзывы клиентов 5.0/5

Д. Семьи - 05/11/2017 Проверенные отзывы - ALL

Дружелюбный персонал, внимательное отношение

my stay at Novotel Paris Est

Примечание: Tripadvisor 3.0/5

azzij Business - 18/09/2017 Реальные отзывы TripAdvisor

Nice hotel with friendly staff . Calm area for relaxing after a long working day . Breakfast was less than our expectations for a 4 star Hotel . location is good for being on the highway to the airport .

Not coming back

Примечание: Tripadvisor 2.0/5

Mann G Family - 23/06/2017 Реальные отзывы TripAdvisor

Staff is very rude requested my room to be cleaned was not done garbag was not taken out spoke to manger no help and found someone else in my room will i was away. Spoke to front desk they had me showing in different room then the one i was in.

Good value hotel but room looked tired

Примечание: Tripadvisor 3.0/5

Pevsner Friends getaway - 02/05/2017 Реальные отзывы TripAdvisor

A great value hotel close to metro station on edge of central Paris so easy to get anywhere via the Metro. But the impressive foyer does not prepare you for the tired interior of the room. Bathroom facilities need a re-fit and some of the furniture was scuffed and a bit worn. Great for an overnight but not for a longer stay.

This property is a let down to the Novotel brand and Accor hotels.

Примечание: Tripadvisor 1.0/5

Vikas M Business - 20/03/2017 Реальные отзывы TripAdvisor

I am an Accor Platinum member and normally, when I check into a Novotel, they will normally provide me a room upgrade, plus a drink voucher. I have not received either of these, which is actually only the second time I have experienced this in all the years I have been platinum. When I arrived at my room, the lid of the kettle was broken. It worked, so I did not complain, but its lack of attention to detail. Later that evening, I went to the reception to get some tea bags for the kettle. I was informed that they had no black tea and they couldn't give me any till the next morning and they could only give me green tea. When I asked the lady to go to the bar and get some, she did, but I shouldn't have to ask for this. The next day, before I left the hotel, I had to have some documents printed, so I went to the reception, as they don't have a business centre. I had 4 e-mails to be printed and while I forwarded all four e-mails to them, they received only three. After that, I had a 30 minute ordeal where the lady at the reception first told me that there is nothing wrong with their e-mail and I did not send the e-mail , almost to make it seem like i'm stupid. After much haggling with her, a colleague came by and I showed him the bounce I receive and then he spent 20 minutes with me to try and send the e-mail, but each time I sent it, it bounced back. The fact of the matter here is that it wasnt any of their faults, but I was inconvenienced and this was on top of all the trouble I had already had with the hotel. Finally, I went in for break fast and at break fast, while picking out a pain au chocolat at the buffet, it accidentally fell on the floor. I picked it up and kept it on the side board and went to get another one. While I turned to go get another one, I saw one of the attendants looking at me like I just killed someone, who then rolled her eyes in racism and picked up the pain au chocolate and took it away from the side board. When she returned, I asked her for some yoghurt as the yoghurt on the buffet was over. She proceeded to do at least 5 other tasks, which were clearly not part of her job and then I reminded her again about my youghurt, which she returned with, like 5 minutes later. Really, 5 minutes to go to the kitchen which is 5 seconds away and especially when it is the second time this is requested? I stayed at this property at least 50 times. The last two times I stayed were when I had bad experiences. The property&service is ageing.

Dear Vikas M, Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that thoses problems were a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Arnaud

Thank you!

Примечание: Tripadvisor 4.0/5

Teemu_lahde Family - 08/07/2016 Реальные отзывы TripAdvisor

Very good hotel and fine service. Only small minus will come because the delay of our room (the room should be ready at 14.00 o'clock but we get it half hour late). Overall we were very satisfied to this hotel and would recommend it to anyone else :-)

Dear Teemu_Iahde, We very much appreciate your comments regarding your stay at the Novotel Paris Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aïssata. Guest Relation.

Worst Novotel I have ever stayed.

Примечание: Tripadvisor 3.0/5

22andrewa Business - 20/09/2015 Реальные отзывы TripAdvisor

I am a gold member with the Accor Hotels Group - Le Club Accor. There was some fair going on in Paris and I did not get to stay at my usual Novotel hotel. I therefore opted to stay at the Novotel Paris Est. 1. There was confusion at the time of check in. All the names were changed and credit cards confused. (there were 3 of us, 1 Platinum member, 1 gold member and 1 non member). 2. I stayed in room 1284. The corridor stank all the time. 3. The room had two lights that did not work. I informed the reception after the first night of stay. They had the whole day to fix it. I came back in the evening and the lights were not fixed. 4. Check out was a problem courtesy the confusion created by the person who checked us in. The invoice was in the name of the person who was a non member of Club Accor. So none of us got points for the stay. One of the senior personnel at the reception managed to get my name printed on the invoice and offered to 'directly credit points to my account although it was a very unconventional practice' - his own words! Never knew hotels were doing their guests a favour by taking their money. Would not stay at the hotel if it was the last place in Paris. LOL!! Lots to luck to Novotel management. Third rate personnel at a decent property. The best part of the stay was the server in the restaurant who served us on the first night of stay. Funny guy and the food was great even if the choice was limited. He was worth the visit to the restaurant. He should be moved to a better Novotel property!

Dear Andrew, Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aïssata. Guest Relation.

Последние отзывы: 20

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