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Hotel Mercure Paris Porte d'Orléans 4 estrelas

Nota clientes Avis 4.3/5 5.869 comentários

Hotel aprovado por ALLSAFE

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Quarto 1

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Hotel Mercure Paris Porte d'Orléans
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+ 17 Serviços

Extras do hotel

  • Hotel com certificação ALLSAFE

  • A 5 minutos a pé da linha 4 do metro e do elétrico T3a, estação Porte d' Orléans

  • 400m² de espaço para reuniões, incluindo 150 m² totalmente modular, equipamento ClickShare

  • Estacionamento pago, seguro, coberto, iluminado, código de segurança

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in desde as 12h00

Check-out até às 12h00

Serviços a pagar

Serviços e informações práticas
  • Check-in online
  • Wi-fi/Acesso à Internet
  • Estacionamento interno privativoServiços a pagar
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais permitidosServiços a pagar
  • Ar condicionado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Check-out tardioServiços a pagar
  • Lavandaria
  • Loja souvenir/banca de jornais
Catering
  • Pequeno-almoçoServiços a pagar
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
Serviços empresariais
  • 6 Sala(s) de reunião
  • Business center self-service

Localização do hotel

Hotel Mercure Paris Porte d'Orléans

13 rue Francois Ory
92120 montrouge
frança

Tel: +33825800909

Fax: (+33)1/58071121

Check-in desde as 12h00

Check-out até às 12h00

  • BARBES ORY :  125 BARBES ORY

  • PORTE D'ORLEANS :  4 PORTE D'ORLEANS

  • GENTILLY :  RER B GENTILLY

  • De avião

    PARIS ORLY A 10 km / 6,25 milhas

  • De avião

    PARIS ROISSY CHARLES DE GAULLE A 30 km / 18,75 milhas

  • De carro

    A1 A 12 km / 7,5 milhas

  • De carro

    A12 A 8 km / 5 milhas

  • De carro

    A6 A 1 km / 0,63 milhas

  • De comboio

    PARIS AUSTERLITZ A 8 km / 5 milhas

  • De comboio

    PARIS MONTPARNASSE 1 ET 2 A 3,5 km / 2,17 milhas

GPS:48.81801, 2.329034

As nossas opções de alojamento

Os quartos com A/C e Internet sem fios gratuita proporcionar-lhe-ão uma estadia relaxante que irá satisfazer todas as suas expectativas. Escolha entre um quarto Standard e um quarto Privilege com uma maior gama de serviços. Para maior conforto, a Suite Junior e a sua área lounge farão com que a sua estadia seja perfeita.

Quarto Classic com 1 cama dupla

  • Número máx. de pessoas: 2
  • Superfície: Desde 23 / 248 sq ft
  • Internet sem fios no quarto
  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores
  • secretária(...)

Quarto Classic com camas individuais

  • Número máx. de pessoas: 2
  • Internet sem fios no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores
  • secretária
  • Telefone com ligação direta

Quarto Privilege com 2 Camas de Solteiro

  • Número máx. de pessoas: 2
  • Internet sem fios no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores
  • secretária
  • Telefone com ligação direta(...)

Quarto Privilege com 1 cama dupla

  • Número máx. de pessoas: 2
  • Internet sem fios no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores
  • secretária
  • Telefone com ligação direta(...)
Quartos

Os nossos restaurantes e bares

MY RESTAURANT

Tipo de cozinha: Francês

O nosso chef Nicolas Beaudouin e a sua equipa dão-lhe as boas-vindas ao nosso restaurante. Venha apreciar o nosso bar de vinhos e tapas.

Menu (PDF)

Almoço

12:00 - 14:30

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

19:00 - 22:30

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

MY BAR

Foto não contratual

O My Bar oferece um cenário tranquilo e acolhedor para relaxar. Com 3 ecrãs de TV, o My Bar é o local ideal para se divertir enquanto assiste a todos os eventos desportivos!

Almoço

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 6

  • Tamanho máximo: 150

  • Capacidade máxima: 130 pessoas

  • Capacidade máxima para banquetes: 110 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
Hotel Mercure Paris Porte d'Orléans

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.3/5

5.869 comentários

tripadvisor

Classificação do TripAdvisor 3.5/5

535 comentários

Excelente todo

Nota Tripadvisor 5.0/5

szaragozad Business - 19/01/2020 Avaliação com certificação TripAdvisor

It is surrounded by bars and shops/restaurants, only need to walk a bit and look at Google maps. The reception was a bit slow and breakfast a bit expensive. There was also a french breakfast but not healthy with croisants and other cakes. I would suggest the hotel to offer a middle breakfast for people that do not want to eat a lot in the morning (cofee and sandwich).

Ficar no Mercure Porte D’ Orleans éAgradável e confortável

Nota clientes Avis 3.5/5

I. C. Negócios - 22/12/2019 Comentários confirmados de ALL

É um hotel onde o acolhimento é caloroso, confortável, com o qual essencial para nos sentirmos bem. Gostaria que apostassem também em produtos biológicos e iogurte magro, embora considere o vosso pequeno almoço um ponto forte! Restaurante muito agradável e com qualidade. Obrigada

Convenientemente localizado

Nota clientes Avis 3.5/5

Sandra Negócios - 03/10/2019 Comentários confirmados de ALL

Cortesia na recepção durante o check-in; quarto com comodidades básicas mas com mau-cheiro à chegada; bom pequeno-almoço e profissionalismo dos colaboradores; simpatia no check-out

Caro senhora, Obrigado por nos deixar um comentário após sua última estadia em nosso hotel. Sinto muito pelo problema de cheiro que você teve no seu quarto ... Não hesite em abordar a recepção quando encontrar um problema. Será um prazer para nossas equipes atender às suas expectativas :) Atenciosamente, Marine DELMOY Gerente de Recursos Humanos Mercure Paris porte d'Orléans

Beware of falling air vents

Nota Tripadvisor 2.0/5

alanhI2349KU Couples - 10/09/2019 Avaliação com certificação TripAdvisor

Room was nice, but my wife was hurt by an air vent falling off the wall on to her in the bathroom. Reported it to reception as we were leaving, receptionist apologised and said she would report it to her manager. Would be nice to get an official reply from hotel management on substandard facilities.

Fine Hotel on the outskirts

Nota Tripadvisor 4.0/5

anthonyf280 Couples - 02/07/2019 Avaliação com certificação TripAdvisor

After our 1st hotel for our week in Paris, which was to be one of the hottest on record, did not have A/C...we scrambled to find a hotel with the necessary amenities (and seriously, A/C should be a listed amenity Hotwire?!?!?!?!). We stayed at Mercure Port de Versailles to start the vacation so we knew it wasnt going to be a safe selection. Breakfast is great, everything you need and some really good fresh squeezed OJ, good streaky bacon, Nespresso, Cappuccino, great baguettes, cured meats. Only downer was the lack of cheese selection but thats being nitpicky. The best way to get to all the sites in Paris is to take the 125 Bus at the corner to the Gentile RER-B station...the go to the necessary stops you need (Denfert-Rochereau, Sant Michel-Notre Dame, Gard du Nord, etc.). Ther are some legit good places to eat withing walking distance to the hotel...Monterosso is great italian. Franprix grocery next door is a great amenity as well. No complaints about our stay.

Paris visit

Nota Tripadvisor 4.0/5

ringo559 Solo travel - 18/04/2019 Avaliação com certificação TripAdvisor

Went into room found clean and tidy , had a quick shower then out to a meeting. Back later on and when using sink in bathroom water not draining away , went to receiption to ask for a maintenance man, non available as weekend . Lady at reception very good gave me another room straight away and just across the alleyway form my original room so no hassle , all good

Good Hotel

Nota Tripadvisor 4.0/5

Roam651422 Family - 06/01/2019 Avaliação com certificação TripAdvisor

Good hotel, good rooms , good breakfast, helpful staff. Definitely one of their good hotels.Small walk to metro so its convenient. Very safe. Very good hair dryer !Just bring your own shampoo n conditioner

Hello, Thank you for your nice comment on your stay at the hotel! Please note that we also have conditionning shampooat your disposal at the reception , on request! :) We hope to see you again very soon. Regards, Marine Bonnet Guest Relations Manager

Not excellent not bad, just good

Nota Tripadvisor 3.0/5

Nigel_AM85 Couples - 02/01/2019 Avaliação com certificação TripAdvisor

It was a nice hotel but it's not simple to give an opinion for some reasons. The first day we had a nice guy at the accueil , the other days they were just regular. Each time to enter to the hotel we were invited to ring a bell and sometimes we had to wait to enter because they were busy to open. At the room we had a noise that came from the room up to ours. We don't know it it was problem with something or just the person in the other room. We had a bad smell coming from the bathroom time to time and the heaters dry to much the air at the room. The breakfast was nice enough, that's why we choose Mercure each time in Paris and that was ok. The location is regular too, the place was calm enough. I think they should renovate the hotel in many ways, i think they started doing that at the restaurant, but they should continue with the room that look a bit old.

Hello Mr. Angeles, We thank you for taking the time to write us after your stay at our hotel. Indeed, at the end of the year, as a security measure for our customers and our staff, we have put in place controlled access at the entrance of the hotel. The comfort and satisfaction of our guests is our priority, which is why we are renovating progressively the property. We are sorry for the odors problems you have encountered during your stay: this is a problem on which we are currently implementing corrective actions. We are happy to read that you enjoyed our breakfast and the quality of your welcome the first day. We hope that it was the same for the upgrade in privilege room. We hope (and we'll work for it!!) to do better the next time you come to visit us in Paris. Thank you again for the sincerity of your return. Regards, Marine Bonnet Guest Relations Manager

poderia ser melhor

Nota clientes Avis 3.0/5

Anónimo Negócios - 24/09/2018 Comentários confirmados de ALL

quarto com cortina que não vedava completamente a luz de fora. Banheiro pequeno, com área de ducha apertada. Falta de room servisse de sexta à tarde a domingo à tarde (não faz sentido num hotel)

Bom serviço

Nota clientes Avis 3.5/5

Antonio B. Negócios - 10/10/2017 Comentários confirmados de ALL

É o hotel onde habitualmente fico quando vou a Paris, sendo o quarto limpo e o jantar e pequeno almoço de qualidade. Como ponto negativo os canais de televisão no quarto são quase todos em francês. Deveria haver um em portugues (RTP Internacional ) e/ou então mais canais de informação em Inglês (BBC World, Fox News, etc).

Exmo Senhor B., Agradecemos os seus comentários no seguimento da sua estada no Hôtel Mercure Paris Porte d'Orléans. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Klervie FOULON Responsable expérience client

Quiet hotel

Nota Tripadvisor 4.0/5

Teresa T Business - 07/05/2017 Avaliação com certificação TripAdvisor

This was our first stay in France and we were here for a conference. This hotel was convenient to the metro and our conference sight. The staff was very attentive to our needs. My only complaint was that on a very rainy night there were no restaurants open within a short distance.

Dear Teresa, Thank you for your comment posted after your stay at Mercure Paris Porte d'Orleans. Your feedbacks and your confidence are a great satisfaction for our teams. The hotel is indeed located close to the T3a tram and the L4 metro. Concerning the restaurant, it is open in the evening from Sunday to Thursday included, from 7 pm to 10.30 pm. For the rest of the time, our Mshop remains at your disposal if you do not wish to leave the hotel because of the rain! :) We hope to see you soon in our establishment! Best regards, Marine Bonnet Revenue Manager

Tired hotel and poor service

Nota Tripadvisor 2.0/5

FrenchJon Solo travel - 27/04/2017 Avaliação com certificação TripAdvisor

I stayed for 3 nights over the weekend that included the 1st round of the Presidential election. For 2 of those nights, the restaurant didn't open (no reason given) and one day my room was not cleaned. I think this probably says enough.

Dear host, Thank you for taking the time to tell us about your stay. As stated on all reservation channels, our restaurant is closed on Saturday and Sunday evenings. We are sorry to read that you were not informed. As for cleaning of the room: it is cleaned every day unless you put a "do not disturb" sign on the door handle. In this case, it is always possible to ask for cleaning of the room later in the day. We hope you will trust us again on your next visit. Regards, Marine Bonnet Revenue Manager

No Customer Recognition

Nota Tripadvisor 2.0/5

theodort322 Business - 28/11/2016 Avaliação com certificação TripAdvisor

Building works were going on, and the environment was dusty and unpleasant, but no acknowledgement was given of this.I have stayed at this hotel on approximately 10 occasions over the past 18 months. Now as a loyalty card holder I don't specifically expect any preferential treatment, but I recognise all of the staff when I enter the lobby, but still get treated as if it is the 1st time they have seen me. As a frequent traveller, a basic 'welcome back' is always appreciated, but never forthcoming here. There was also no water in my room.

Dear Guest, Thank you for taking the time to write to us after your stay at Mercure Paris Porte d'Orléans. We are sorry that the service did not live up to your expectations, and we ask you to accept our most sincere apologies. Be assured that Sarah, at the reception, has communicated your feelings to the entire new team of receptionists. We really hope to see you again very soon to convince you of our quality of service, so that you "feel welcome" back! :) Again, thank you for your comments and hope to regain your confidence in a future stay. Best regards, Marine Bonnet Revenu Manager
Nota clientes Avis 4.0/5

Anónimo Negócios - 30/09/2016 Comentários confirmados de ALL

Cheguei tarde da noite (depois das 22h), fiz o check-in, fui p/ o quarto, pedi uma refeição e fui atendido. Dormi e, logo no dia seguinte, fiz o check-out. Ou seja, tive pouco tempo p/ desfrutar e avaliar o hotel.

Clean, well-equipped rooms - super breakfast

Nota Tripadvisor 5.0/5

PappaJap Family - 21/07/2016 Avaliação com certificação TripAdvisor

The rooms are smal but well-equipped and very clean. Beed is super. Friendly and helpsome staff. Really good breakfast, with a good mixture of North American, Continental and French elements. The neighborhood is nice and quiet and it takes ~30 minutes to get into the city center by Metro. The parking lot was closed on the last day of our stay, so we had to park a blocks away

Dear host, Thank you for taking the time to write a comment on our establishment. A big thank you for your kind words on our teams and different services of our hotel. Be assured that we will pass on the message to them.We really appreciate your comments regarding our breakfast and bedding. We present our apologies for the closing of the parking that took place during your previous stay. We are currently conducting work to provide a quality service for your next stay (renovation of parking lot). We hope to regain your confidence in a future visit to Mercure Paris Porte d'Orleans. Best regards, Marine Bonnet Revenue Manager
Nota clientes Avis 4.0/5

Anónimo Negócios - 10/07/2016 Comentários confirmados de ALL

Gosto do hotel e tenho repetido a sua escolha na vezes que vou a Paris. No entanto a casa de banho , a sanitária, protecção da sanitária encontra-se degradada..deveria ter alguma atenção da vossa parte.obrigada

Comfortable Stay

Nota Tripadvisor 4.0/5

blarnnie Family - 04/01/2016 Avaliação com certificação TripAdvisor

Nice size room with comfortable bed, good TV and shower. 10 minute walk to Metro but if you're driving there is a good sized car park on site which is a reasonable price for central location. ( £15 for 24 hours). Friendly and attentive staff eg providing without asking at our 2nd breakfast something which we had requested on our first morning.

Nota clientes Avis 3.5/5

Anónimo Negócios - 17/11/2015 Comentários confirmados de ALL

Gosto da localização , simpatia atendimento e condições do quarto

Great budget hotel!

Nota Tripadvisor 5.0/5

savmac04 Business - 27/07/2015 Avaliação com certificação TripAdvisor

Stayed here on business in Paris last week - chose it over Novotel as at least 80 Euro cheaper for 4 nights + breakfast. Very nice quiet, comfortable rooms, aircon very quiet even when on level 2 and was able to sleep through. Tried one evening meal which was better than some good restaurants tried in centre. Even a goodie bag on check in which was nice touch. Will definitely look to use Mecure again in future!

Dear client , What a pleasure to read your review ! I am deeply happy to see that all of our services met your expectations ! We are looking forward to welcome you again at the Mercure Paris Porte d'Orleans. Best regards, Serge LENORMAND Director Mercure Paris Porte d'Orleans

Not a great experience

Nota Tripadvisor 2.0/5

Chris S Business - 08/12/2014 Avaliação com certificação TripAdvisor

The room smelt of bad drains and the food in the restauraunt was mediocre at best. The burger was cold and the starter didn't taste of much at all. There are great restaurants around and about the hotel so that will be my choice next time I am in the area.

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