Mercure Auxerre hotel bintang 4

I have a platinum card of Accor, but I never saw an old hotel like this. It is a very old motel in fact. You have to go out of the hotel reception, enter an old building and climb the stairs (no elevator). The room is old with very outdated and old beds and a small desk were you can not work. The curtains does not close and in two beds you will tap your head, as it is too low. I never wrote a review, but in this case I have to warn people.

During our 3 night stay our room was not serviced. The pool had no sun canopies, and many of the sun beds were torn and unusable. The price of a beer was €10, and breakfast €18 per person. Far too expensive. The place needs a lot of updating. There were dirty dishes in the hallway outside our room which weren’t cleared up for two days. Unacceptable.

The hotel is off the beaten track but nicely done. It’s old and it’s apparent. Staff are very friendly and will help in any way they can. They are very pet friendly, and even have a Dog Bar … Food is quite good and well prepared. You can park your car in front of your room/bungalow.

Nice hotel, although some things were a little dated. Staff were great, and the hotel was very clean. The location was great, being close to the motorway, but also close to Auxerre, which is well worth a visit.

useless address,: N7 extends over 500 kms ! no sign posting whatsoever, totem should be visible from afar but ... destroyed scince .... ? --> 2 hrs to find the hotel having asked at least 4 persons. Please do something about it !! hotel by itself is quite nice