Catatan tamu Avis (Peringkat ALL) 3.7/5 473 ulasan
Mercure Auxerre hotel
Route nationale 6, lieu dit "le chaumois"
Akses: 1 km / 0.63 mi
Akses: 7 km / 4.38 mi
Akses: 10 km / 6.25 mi
Akses: 15 km / 9.38 mi
Akses: 15 km / 9.32 mi 15 min drive
Check-in dari - Check out sampai
Traditional Burgundy cuisine. On sunny days, dine on the poolside terrace in a green, leafy park.
Take a moment to relax in our Standard Rooms located in villas with terraces. You can choose between a view of the garden or the pool. We also offer family rooms.
Ulasan tamu kami
Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kamiCari tahu selengkapnya
Very old hotel
Catatan Tripadvisor 1.0/5
507ceese Bisnis - Ulasan TripAdvisor tersertifikasi
I have a platinum card of Accor, but I never saw an old hotel like this. It is a very old motel in fact. You have to go out of the hotel reception, enter an old building and climb the stairs (no elevator). The room is old with very outdated and old beds and a small desk were you can not work. The curtains does not close and in two beds you will tap your head, as it is too low. I never wrote a review, but in this case I have to warn people.
Thank you for taking the time to write to us following your stay at Hôtel Mercure Auxerre. We are sorry that the service and delivery did not meet your expectations, and we ask that you accept our most sincere apologies. Mercure hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your confidence during a future stay. Nicolas Betsy Director
Catatan Tripadvisor 2.0/5
ianhanna68 Couples - Ulasan TripAdvisor tersertifikasi
During our 3 night stay our room was not serviced. The pool had no sun canopies, and many of the sun beds were torn and unusable. The price of a beer was €10, and breakfast €18 per person. Far too expensive. The place needs a lot of updating. There were dirty dishes in the hallway outside our room which weren’t cleared up for two days. Unacceptable.
Hello I'm really sorry, and I can apologize for yours holidays. When you're unhappy, come and tell us at the front desk, so that we can make your stay comfortable. Regards
Very friendly staff, hotel needs tlc
Catatan Tripadvisor 3.0/5
Dutch-Mikey Couples - Ulasan TripAdvisor tersertifikasi
The hotel is off the beaten track but nicely done. It’s old and it’s apparent. Staff are very friendly and will help in any way they can. They are very pet friendly, and even have a Dog Bar … Food is quite good and well prepared. You can park your car in front of your room/bungalow.
Dear Sir, Many thanks for your kind feedback. I am happy o confirm that beyond tlc, a complete renovation is underway. Kind regards Stéphane Fagez Directeur
Good hotel in good location
Catatan Tripadvisor 4.0/5
Mr C Couples - Ulasan TripAdvisor tersertifikasi
Nice hotel, although some things were a little dated. Staff were great, and the hotel was very clean. The location was great, being close to the motorway, but also close to Auxerre, which is well worth a visit.
untraceable nice hotel
Catatan Tripadvisor 2.0/5
wdh44w Bisnis - Ulasan TripAdvisor tersertifikasi
useless address,: N7 extends over 500 kms ! no sign posting whatsoever, totem should be visible from afar but ... destroyed scince .... ? --> 2 hrs to find the hotel having asked at least 4 persons. Please do something about it !! hotel by itself is quite nice
Dalam Kemitraan dengan TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price