Fairmont Empress 4 gwiazdki

Ocena klientów (Ocena ALL) 4.7/5 Liczba opinii: 5 599

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Opis

O hotelu

  • Refined Lobby Lounge for famous "Tea at The Empress" experience

  • Refined Lobby Lounge for famous "Tea at The Empress" experience

  • Immerse Yourself in well-being at Vancouver Island's Fairmont Spa

  • Uniquely Canadian and Entirely West Coast Inspired Dining Venues

  • Stunning views of Inner Harbour

Nasze pokoje

Lokalizacja hotelu

Fairmont Empress

721 Government Street
V8W 1W5 VICTORIA
Kanada

Pozycja GPS:48.421596, -123.367422

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.7/5  Liczba opinii: 5 599

Ocena TripAdvisor  4.2/5  Liczba opinii: 5 629

Certyfikat Doskonałości 2025

Housekeeping debacle

Ocena na stronie TripAdvisor 2.0/5

Millie S Opinia zatwierdzona w TripAdvisor

Our room is not cleaned even though it was already 6 pm and when finally they came, with such nonchalant attitude, truly unlike any Fairmont hotel I have experienced before

Six Stars!

Ocena na stronie TripAdvisor 5.0/5

charlief767 Opinia zatwierdzona w TripAdvisor

The Best! Six Stars for Alexander, Michelle, Nicola and the Gold Lounge service staff headed by the ever smiling, Irwin!

Charming but...

Ocena na stronie TripAdvisor 2.0/5

floraPartout Opinia zatwierdzona w TripAdvisor

The hotel is really charming and we'll located. However, we had some unexpected issues. Each night, we found one to three silverfish insects in the bathroom, ranging in size. This was concerning since silverfish can damage clothing and shouldn’t be present in a hotel of this level. We also found the elevator system confusing. It was difficult to figure out how to get between the lobby, restaurant floor, and spa, and we noticed other guests having the same trouble. There was such a long line at breakfast that I saw a couple just leave and go away hungry with their child. While the hotel has many positives, these issues were hard to overlook.

Not the best Fairmont by a mile

Ocena na stronie TripAdvisor 2.0/5

bonf385 Opinia zatwierdzona w TripAdvisor

1. Stayed on AMEX FHR rate, got a lowest possible upgrade at check in, 2 double to 2 queen, no view 2. Benefit letter stated welcome amenity included, wasn’t offered or provided during stay 3. Room run down, fridge sounded like a whining jet all night long, shower took forever to get hot water, paint peeling here and there 4. Called royal service line ahead to get car brought out of valet. Thankfully saw on app car was never moved and went down in person to request. Would’ve missed my ferry for sure if I relied on that. 5. Almost got double charged for room, likely a mistake was made at check in, see 1 above. Overall, not worth the price or the Fairmont name. Definitely buyers beware.

Great hotel in Victoria

Ocena na stronie TripAdvisor 5.0/5

191amy Opinia zatwierdzona w TripAdvisor

Fantastic hotel. We opted to upgrade to the gold floor and were not disappointed. The Best Breakfast was part of that, on it's own special floor! Well worth the money, just for that feature. The gold lounge was also a bar ( for a reasonable cost) in the evening with complimentary snacks. Rooms were clean. Bathroom was good and products are great. Breathtaking views.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 474 Liczba opinii 9.5/10 Lokalizacja
  • 2 527 Liczba opinii 7.4/10 Pokój
  • 3 069 Liczba opinii 8.9/10 Obsługa
  • 16 Liczba opinii 4.5/10 Internet
  • 1 210 Liczba opinii 8.2/10 Udogodnienia
  • 925 Liczba opinii 5.3/10 Komfort
  • 530 Liczba opinii 6.8/10 Czystość
  • 269 Liczba opinii 7.8/10 Śniadanie

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