Sofitel Macau at Ponte 16

Customer review rating (ALL Rating) 4.8/5 329 reviews

Sofitel Macau at Ponte 16 - Image 1
Sofitel Macau at Ponte 16 - Image 2
Sofitel Macau at Ponte 16 - Image 3
Sofitel Macau at Ponte 16 - Image 4
Rua do Visconde Paco de Arcos, 0 MACAU, Macau SAR, China

Description

Hotel extras

  • Explore Macau's historical heritages with walking distance.

  • Fabulous city, harbour or river views with floor to ceiling windows.

  • Mansion Suites all with spacious living room and walk-in bathtub.

  • Two outdoor swimming pools with terrace and garden combined, the fun is guaranteed.

  • Family rooms set up, kid's friendly restaurants and Angry Bird Game Center are all fun.

Our accommodation(s)

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Hotel location

Sofitel Macau at Ponte 16

Rua do Visconde Paco de Arcos
0 MACAU
Macau SAR, China

GPS:22.196944, 113.535833

Telephone
Fax +853 8861 0018

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  329 reviews

TripAdvisor Rating  4.5/5  6,447 reviews

Certificate of excellence 2023

The best hotel service in Macau

TripAdvisor rating 5.0/5

Roylui Friends getaway - TripAdvisor review

Excellent Club Lounge and Lobby Reception! The staff in the lobby reception are always outstanding for ACCOR elite members. They consistently remember me and provide a nice and warm welcome. I truly appreciate their exceptional service. On one occasion, they even escorted me from the lobby to the lounge while engaging in a pleasant conversation about the marathon and running paths in Macau (I was wearing running gear). The lounge itself is always superb, offering proactive service, delectable food, and amazing drinks. Their soups and cocktails are particularly delicious. If you are not an ACCOR elite member, I highly recommend booking their executive room to enjoy the most incredible club lounge service and atmosphere in Macau. The lounge team is comprised of exceptional individuals, including Victor, Kyle, Doreen, Melsan, Macy, Kristine, Ann, Catherine, Eileen, and Russel.

Relaxing

TripAdvisor rating 5.0/5

elsa L TripAdvisor review

So Spa has been our favourite spa ever since we first visited. Mena, the receptionist, and the two therapists Michelle and Ling had provided very good service to us during our recent visit. Apart from the excellent service, the price is highly competitive😉We would surely come again 👍

Fantastic Stay

Customer review rating 5.0/5

J Solo - Confirmed reviews ALL

The price of the stay was quite good for value, getting the package as a platinum member, but it’s the staff that really made it fantastic.

Dear Respect Guest, We very much appreciate your comments regarding your stay at the Sofitel Macau at Ponte 16. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jenny Liang Guest Experience Team Sofitel Macau at Ponte 16

Club Millésime

TripAdvisor rating 5.0/5

faisal a TripAdvisor review

Exceptional service in club Millésime. Staff are kind always smiling and welcoming. Specials thank to Catherine and Kristine.

Amazing service!

TripAdvisor rating 5.0/5

ryca_cortez Families - TripAdvisor review

We've visited Mistral Restaurant and I would like to say our appreciation to Mary, Shirley, Mark & Brian who gave above & beyond service to us during our visit. We had a smooth dining experience and we will definitely come back. Highly recommended.

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Other web-users rate our hotel

  • 7,200 reviews 9.4/10 Location
  • 6,389 reviews 8.2/10 Room
  • 7,756 reviews 8.8/10 Service
  • 55 reviews 6.2/10 WiFi
  • 2,516 reviews 9.1/10 Cleanliness
  • 2,461 reviews 9/10 Food
  • 1,301 reviews 9/10 Breakfast
  • 76 reviews 8.7/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.