Mercure Ismailia Forsan Island Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 190 reviews

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Description

Hotel extras

  • Free WIFI

  • Private outdoor car park

  • Spa and fitness facilities

  • Outdoor swimming pool

  • Views over the Temsah lake

Our accommodation(s)

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Hotel location

Mercure Ismailia Forsan Island Hotel

Forsan island, PO box 77 Ismailia
41151 ISMAILIA
Egypt

GPS:30.586611, 32.288167

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  190 reviews

TripAdvisor Rating  4.5/5  496 reviews

Certificate of excellence 2024

Customer review rating 2.0/5

Mohamed H. Solo - Confirmed reviews ALL

the room 433 not clean at all, the level of clean the level of cleanliness under my expectation

Dear Mr. Mohamed h., Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ali ABDALLAH General Manager

Excellent stay

Customer review rating 5.0/5

Mustafa E. Business - Confirmed reviews ALL

It was excellent stay specially with the helpful staff and great hospitality

Dear our loyal guest Mr. Mustafa M., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ali ABDALLAH General Manager

Great Relaxing Resort Location

Customer review rating 3.5/5

David B. Business - Confirmed reviews ALL

A two day business trip stay at the resort, very relaxing environment and excellent value for money.

Dear Mr. David B., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you very soon. Sincerely, Ali ABDALLAH General Manager

Excellent wedding

TripAdvisor rating 5.0/5

Mostafa S Families - TripAdvisor review

It was an awesome wedding night. My cousin invited me to his daughter wedding. Ate Mercure Ismailia the location is excellent, it was a garden sea front. The food is very good. Atmosphere and vibes are magic. Special thanks to Mr. Romany the F&B manager he made a huge effort for our party. Romany is a kind man

Dear Mr. Mostafa, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ali ABDALLAH General Manager

Our annual family trip

TripAdvisor rating 5.0/5

Hana A TripAdvisor review

Amazing service, the accommodation is very clean and comfortable, the landscape their is outstanding and one of the best gestures there is the view of the lake and of couse the clean and fresh air. Definitely worth it and highly recommend it for family and friends short trips!

Dear our valuable guest, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ali ABDALLAH General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 100 reviews 9.6/10 Location
  • 184 reviews 8.5/10 Room
  • 279 reviews 9.1/10 Service
  • 5 reviews 7.9/10 WiFi
  • 101 reviews 7.2/10 Cleanliness
  • 47 reviews 5.7/10 Breakfast
  • 35 reviews 4.4/10 Amenities
  • 21 reviews 5.3/10 Beach

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