杜布罗弗尼克里克萨斯高级酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 6,148 评论

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Liechtensteinov put 3, 20000 杜布罗弗尼克, 克罗地亚

描述

酒店其他优惠

  • 独特的地理位置

  • 大型会议厅

  • 美味的佳肴

  • 令人惊叹的海景

  • 城镇中独家传统土耳其浴室

我们的客房

酒店位置

杜布罗弗尼克里克萨斯高级酒店

Liechtensteinov put 3
20000 杜布罗弗尼克
克罗地亚

GPS:42.64568, 18.09043

电话
传真 +385 20 200 020

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  6,148 评论

TripAdvisor 评级  4.5/5  1,483 评论

卓越奖 2024

Great hotel in beautiful country

Tripadvisor 评级 5.0/5

Atkinbrierley 家庭住宿 - 经 TripAdvisor 认证的评论

Fantastic service as soon as we arrived to this fabulous hotel. On check in we were advised our sons room had been upgraded to a sea view like ours so we could be next to each other, we hadn’t paid for this originally due to the cost but did request if possible to be near us. What a great start for our 18yr old to have a balcony and beautiful view. Breakfast buffet lots of choice freshly cooked eggs Benedict, pancakes, waffles, omelettes, pastries, fruit, and English/continental. Beds really comfortable, bathroom with deep bath and powerful hot shower. Use of hairdryer in bathroom save bringing mine, was powerful enough. Plenty of sun beds around the pool/sea, with cushions and towels to use. Yes little expensive lunch menu but to be fair portions are large so we tended to share dishes. Close to old town taxi 10 mins, or to Lapad just under. We chose this hotel as we were having a week’s holiday for sightseeing and also chill days in the sun, the spa is free to use and we also paid for a treatment which was amazing. Our son used the gym, and we used the pool tables in the bar area. Had a great stay in beautiful Dubrovnik.

Dear Atkinbrierley, Thank you for your fantastic review! We're thrilled to hear that you and your family had such a memorable stay with us. It’s great to know that the room upgrade provided a wonderful start to your holiday, especially with those sea views from the balcony. We're glad you enjoyed the variety at our breakfast buffet, and that the comfortable beds, powerful shower, and additional amenities like the hairdryer added to your convenience. We’re pleased that you found the sunbeds and poolside facilities to your liking, and that you made the most of both sightseeing and relaxing days by the sea. It's wonderful that you also had the chance to experience our spa and treatments—our team works hard to ensure guests have a relaxing and rejuvenating experience. Thank you again for sharing your experience, and we hope to welcome you back for another amazing stay in Dubrovnik! Safe travels! Sincerely,

Amazing Rixos Premium

Tripadvisor 评级 5.0/5

847joannee Couples - 经 TripAdvisor 认证的评论

We are coming to the end of our weeks stay at this fabulous hotel. It’s deserves every single one of the five stars. The food is beyond superb, the breakfasts are beautifully cooked, the selection is amazing, and everything is so very well presented. The evening meals are themed, so every night is a slightly different selection, but there is a huge choice, and we enjoyed everything. (The butter chicken was the best we’d ever tasted, along with the seafood stew, and a squid risotto which were equally good) I would also take this opportunity to thank Ivana in the Turquoise restaurant for taking so much trouble to educate us on Croatian wines, your expertise is fantastic, and we loved every single one. Ivana was definitely a wonderful ambassador for the hotel, and we loved our chats. Also the other lady also called Ivana who greeted us on the restaurant reception, always a friendly smile and a chat. It’s a huge hotel, and we wondered if it would feel impersonal, but the Rixos managed to make us feel so welcomed. Also would love to thank Karlo from Guest Relations who oversees everything with a lovely smile and a great sense of professionalism coupled with a warm friendly chat. Many thanks also to the lovely young man Aman from the Libertas lobby bar, where we spent most lunchtimes looking at the amazing view from the terrace, and eating a lovely lunch. Aman was so attentive, friendly and always so polite, making every lunch feel so special. Also the young man in the Sports bar, whose name we have forgotten, but he’s from Mexico, and chatted to us on our first evening. He was again so welcoming, friendly and eager to make sure we enjoyed our holiday. Finally, a big thank you to our cleaners who made our room (1205) so beautiful every day, they had the biggest smiles, and worked really hard. The entire hotel is immaculately clean from top to bottom, so these people obviously deserve our thanks. Many thanks to you all for making us feel so welcome - we loved Dubrovnik, and the staff are a huge part of why we enjoyed our stay so much.

Dear 847joannee, Thank you so much for your kind words and for sharing such a detailed review of your stay! We're thrilled to hear that you had such a memorable experience at our hotel and that every aspect, from the food to the service, exceeded your expectations. It's wonderful to know that Ivana at the Turquoise restaurant, Karlo from Guest Relations, Aman from the Libertas lobby bar, and the team from the Sports bar contributed to making your stay special. Your compliments will be passed on to our entire team, especially the housekeeping staff who worked hard to make your room perfect every day. We are so pleased that you enjoyed our themed dinners, and we're delighted that our hotel, despite its size, felt welcoming and personal to you. Thank you again for choosing us for your stay in Dubrovnik. We hope to welcome you back soon! Safe travels! Warm Regards, Lea

Really good stay in Dubrovnik

Tripadvisor 评级 5.0/5

Kevin D 经 TripAdvisor 认证的评论

We had a really good stay at this hotel. The hotel building is very impressive. This is enhanced by the friendliness and helpfulness of all members of the hotel's staff that we came into contact with during the course of our stay. Add to that the stunning scenery and history of Dubrovnik and you can see why we had such a good stay.

Dear N421DPkevind, Thank you for your wonderful feedback! We're delighted to hear you had such a great stay in Dubrovnik and that the hotel's impressive architecture, friendly staff, and the city's stunning scenery added to your experience. We hope to welcome you back soon for another memorable visit! Kind regards,

Far too expensive

Tripadvisor 评级 2.0/5

Corkber Couples - 经 TripAdvisor 认证的评论

Hotel is far too expensive for what you get. Positives: The bed is comfortable; the breakfast is ample and varied. Negatives: the pillows are dreadful; the shower is in the bath; the hotel is soulless. It’s very difficult to get a cup or pot of tea with breakfast. I’ve just returned from five nights at this hotel. €2,500 plus extras for five nights bed and breakfast is far too much for what I got. When I complained and said I would have liked a walk-in shower, I was told all superior rooms have baths as a bath is more luxurious than a shower! Try climbing over a high ‘wall’ and showering in a slippery bath for a feeling of luxury. For some reason if we used a face flannel, it was removed and not replaced. The duvet was much too heavy and the pillows were poor quality, resulting in neck pain. The breakfast buffet selection was very good but if you request a pot of tea, ten minutes later, you will see the waiter you requested it from clearing a table and looking like your pot of tea is the furthest thing from his/her mind. There should be a dispensing station for teas, coffees, and hot water where the wait staff can go directly to fulfil your order. Most of the criticism you see on here is accurate. I booked this hotel through the ACCOR app. I usually appreciate and enjoy their hotels. This is the first time I’ve been disappointed- I like most of them from Ibis to Fairmont etc but I couldn’t recommend the Rixos.

Dear Corkber, Thank you for your detailed feedback. We're glad to hear that you found the bed comfortable and appreciated the variety at breakfast. However, we sincerely apologize for the issues you encountered during your stay. We regret that the room features, particularly the shower setup and pillows, did not meet your expectations, and we understand how these impacted your comfort. Your comments about the service at breakfast, especially regarding the tea and the overall experience, have been noted and will be addressed with the team to ensure improvements are made. We value all feedback and will work on enhancing the areas you've highlighted. We hope you will give us another chance in the future to provide a better experience. Thank you again for sharing your thoughts. Warm regards

Cannot fault.

Tripadvisor 评级 5.0/5

john j 经 TripAdvisor 认证的评论

We really cannot fault the Rixos, glass of fizz on arrival… or 3 in my case. The guided tour from the reception stuff is a very nice touch. Every part of the hotel feels very much premium, Breakfast was always very tasty though could have done with being warmer, which I’d heard other guests also comment on. Pizza’s were very tasty too. Rooms and especially beds and pillows were amazing, so comfortable,I struggle with neck pain, the hotel staff were kind enough to email the pillow type details after our stay. Hotel is spotlessly clean, all staff were very courteous and friendly. Pool area and loungers were first class. The hotel has an air of comfort and style. Walking distance ( 20 mins) to the old town which is accompanied by lovely views out to the sea. We highly recommend the Rixos.

Dear JohnjW3676QT, Thank you for such a glowing review! We are thrilled to hear that you had such a wonderful experience at Rixos. From the warm welcome (and extra glasses of fizz!) to the premium feel of our hotel, it’s fantastic to know we met your expectations. We appreciate your feedback about the breakfast temperature and will certainly pass this on to our culinary team for improvement. It’s great to hear that you enjoyed the pizzas and found the rooms, especially the beds and pillows, to be so comfortable. We're glad we could assist with the pillow details to ensure your comfort even after your stay. Our team takes pride in keeping the hotel spotless and providing excellent service, and it’s wonderful to know that these efforts were noticed. We're glad you had the chance to relax by the pool and enjoy the scenic walk to the old town. Thank you for your recommendation! We hope to welcome you back for another fantastic stay in the future. Warm regards,

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其他网络用户评价我们的酒店

  • 1,990 评论 9.2/10 位置
  • 3,112 评论 7.7/10 房间
  • 3,677 评论 8.6/10 服务
  • 7 评论 4.8/10 上网
  • 1,929 评论 7.5/10 食物
  • 1,563 评论 9.2/10 早餐
  • 992 评论 5.3/10 清洁度
  • 705 评论 3.6/10 性价比

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