Novotel Ulaanbaatar

Customer review rating (ALL Rating) 4.2/5 157 reviews

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Description

Hotel extras

  • From exquisite bed linens to great amenities, our rooms and suites were created just for you.

  • Vibrant colours and contemporary design are integral elements of our modern hotel.

  • We offer great views of the city from the top floor of our hotel.

  • Each spacious and stylish room features modern furnishing and amenities.

  • Each room comes with an en-suite bathroom, workspace and Internet access.

Our accommodation(s)

Hotel location

Novotel Ulaanbaatar

Baga toiruu 6th khoroo, Sukhbaatar District
14201 ULAANBAATAR
Mongolia

GPS:47.926544, 106.917061

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  157 reviews

TripAdvisor Rating  4.5/5  54 reviews

Great stay for 2 nights

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Very modern and comfortable room with a view of city and surroundings.

Excellent stay

Customer review rating 4.5/5

Jg Business - Confirmed reviews ALL

Friendly and professional staff

F&B Manager / Exec Chef Read this

TripAdvisor rating 4.0/5

Michael G TripAdvisor review

The hotel is in a great location and meets all the required standards. F&B however needs some serious work, Front of house is letting back of house down in an astounding manner.. i have 30 years of fine dining / hotel experience and i have never seen a front of house team so inept. The waiter didn't know what a Cabernet Sauvignon was even after i pointed it out on the wine list. Entree plates were not removed, empty glasses were not removed, no up sell on the empty glasses on the table. An empty restaurant and yet 3 staff sitting around / standing chatting amongst themselves. The waiter had no idea what Al dente meant. The food that was served was excellent, would be happy to eat it anywhere in the world.. if only it could get to the table hot.. apparently with three staff on serving the one and only table with clients is too challenging. Duvin could be and should be packed every night, someone needs to take charge, and sack whomever is currently in charge.

Good location, mediocre service, horrible food experience

Customer review rating 2.5/5

Michal Business - Confirmed reviews ALL

I have moved to Novotel after staying almost 6 years in Ramada Ulan Bator - for buisness. I moved to Novotel hoping it will be great experience. But it was not. The worst - the kitchen in the hotel closes at 21:00. You cannot even have a room service food after 21:00 - only pizza that was left by a chef. If You will not have a room service kitchen with normal menu, working at least until 24:00, I am not visitng anymore.

Excellent Staff

Customer review rating 5.0/5

Tuultsetseg N. Business - Confirmed reviews ALL

Excellent staff with very good service.

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Other web-users rate our hotel

  • 100 reviews 9.4/10 Location
  • 146 reviews 7.4/10 Room
  • 143 reviews 7.9/10 Service
  • 17 reviews 3.7/10 WiFi
  • 76 reviews 7.6/10 Cleanliness
  • 62 reviews 5.5/10 Breakfast
  • 60 reviews 7.1/10 Comfort
  • 37 reviews 7.4/10 Vibe

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ibis Styles Ulaanbaatar Polaris

Customer review rating (ALL Rating) 4.7/5 (26 reviews)

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