Sofitel Sanya Leeman Resort 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 231 أراء

نضمن لكأفضل سعر
Sofitel Sanya Leeman Resort - Image 1
Sofitel Sanya Leeman Resort - Image 2
Sofitel Sanya Leeman Resort - Image 3
Sofitel Sanya Leeman Resort - Image 4
No. 28 North Haitang Road, Haitang Bay, Sanya, Hainan Province, 572014 SANYA, China

الوصف

خدمات الفندق الإضافية

  • Soak up sea and mountain views

  • French "Art de Vivre" vacation

  • Heaven for younger guests

  • MyKids exclusively for Accor Live Limitless members

  • MyGlass exclusively for Accor Live Limitless members

الإقامات المتوفرة لدينا

موقع الفندق

Sofitel Sanya Leeman Resort

No. 28 North Haitang Road, Haitang Bay, Sanya, Hainan Province
572014 SANYA
China

نظام تحديد المواقع العالمي (GPS):18.335466, 109.740818

الهاتف
فاكس +86 898 3299 3333

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  231 أراء

تقييم TripAdvisor  5.0/5  7,569 أراء

A lovely family-friendly hotel with fun and thoughtful details

ملاحظة Tripadvisor 5.0/5

Diana H تقييم TripAdvisor المعتمد

I, my husband and my two kids (ages 3 and 5) just had a wonderful 3-night stay at this resort. From the moment we arrived, Aifen and her team, especially Nikki, did everything to make us feel super welcome, including: a speedy check-in process, fruits/ pastries in the room, extra cot ready etc. After a 3 hour drive with kids, this was so appreciated. The rooms were so lovely, with the “Little Prince” theme. We appreciated all the thoughtful artwork, toys, and small amenities for kids — slippers, robes, body wash etc. But the part that really blew us away were the children’s activities: the little train, the well-designed water park, the bubble and foam party, the indoor playground, evening performances for the whole family, arts&crafts and even go-karting! Even the buffets had special kids sections and special plates and utensils for little ones. To say my kids were delighted is an understatement. Nikki in guest relations is a gem—she was so responsive to all our needs, answering questions via WeChat within a few minutes. We also had the pleasure of running into the GM a few times; Aifen was so warm and lovely and she remembered my children’s names after just one quick introduction—so sweet! Like all Sofitels, we expected a wonderful stay and we weren't disappointed. It was the loveliest family vacation. We look forward to returning to Sofitel Sanya. Merci Beaucoup!

Bonjour Dear Guest, Thank you for choosing Sofitel Sanya Leeman Resort, and for sharing your valuable comments on your recent stay with us. We are very glad to know that our team members Ms.Aifen and Nikki provide an excellent service. as well our facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Thank you again for your feedback and support, we look forward to welcoming you back in the near future. Yours sincerely, Merci beaucoup!

SHAME!

ملاحظة Tripadvisor 1.0/5

Mateusz W تقييم TripAdvisor المعتمد

afer covid we spend over 1,5 month at Hainan, in Sofitel Haikou , Raffles Hainan, Pullman Yalong Bay. Why not in Sofitel Leeman where we was so happy before covid - becouse me as Platinum member Accor Plus and my friend Diamond member Accor Plus send over 6 emails to reservations team and GM of this hotel and we do not get any answer, if two loyal Platinum and Diamond many years members of Accor Plus can not get any - positive or negative answer - so what can expect ordinary person? this is not Sofitel level and it is not high standard who was there before

Dear 19mateuszw, I am so sorry that you decided not to visit Sofitel Sanya during your recent stay in Hainan. You (your travel companion actually) emailed our Hotel Manager on 13 February at 20:43 and he responded the next day at 13:48. You then sent an email to Reservations on 19 February at 11:59 which was responded to by our Reservations Supervisor the same day at 19:06. Both our emails show as sent and we did not receive any "bounce back" message. As we never received any response to either email, we assumed you were not interested in our preferential rate offer. I do hope you will consider us for a future visit, as you had such a great time on your first visit. Kind regards, Marc de Beer General Manager

Wonderful!

ملاحظة Tripadvisor 5.0/5

Nskskdldns تقييم TripAdvisor المعتمد

Beautiful resort! concierge guy Kroeger was super friendly and helped us with everything. -He also speaks English which was great! So make sure to find him😎 In all, the staff and service was superb.

Dear Nskskdldns, Thank you so much for recognizing Kroeger’s contribution to your 5 star experience. Kroeger and the entire team look forward to your return visit. With kind regards, Marc de Beer General Manager

Quiet and Luxurious place

ملاحظة Tripadvisor 5.0/5

Paradise531990 العائلات - تقييم TripAdvisor المعتمد

It was not used to the weather in Hainan though , humid and hot, we do not have much time to be adapted to the climate. The room allocated was 11th Floor of Gold tower, garden view, although it is too high to see the garden, we are very much satisfied with the room because of its tidiness. During the stay for 3nights, we had two sunny days that may make us enjoy the spacious outdoor pools. Meals in restuarants and room services are very good. Except for trsnsportation, I can give here 5 points out of 5 . 아주 좋았던 호텔이었습니다. 모든 것이 갖추어진 곳에 다만 다소 불친절한 직원이 있었지만 대체로 만족스러운 호텔 이었습니다.

尊敬的宾客， 感谢您选择入住我们酒店! 非常高兴能得到您的肯定，您的满意是我们前进的动力！我们期待您的下次光临！祝您一切顺利！ 谨启 酒店管理层

Don’t bother

ملاحظة Tripadvisor 3.0/5

bjk127 Friends getaway - تقييم TripAdvisor المعتمد

Sadly, this experience did not live up to expectations. We picked Sofitel because it generally has a great reputation, but this resort is Sofitel in name only. It wasn’t their fault that Covid made it stressful or that it has seriously hurt the entire island, but what made it worse was the massive language barrier, being ignored by hotel staff, constant confusion and communication issues, a very mediocre breakfast buffet, no swim up bar service, and no good restaurant options (the Thai place is mediocre at best). It quickly became apparent that their seems to be no leadership here, no GM, and no quality control. All in all, I left feeling extremely disappointed, wouldn’t stay there again, and would certainly not recommend it to any friends.

Dear Guest: Thank you very much for choosing Sofitel Sanya Leeman Resort and taking the time to give us a review. We are very sorry for the problems you reported and the inconvenience caused to you during your stay. The hotel has reported your questions to the relevant departments, and will continue to supervise and train staff to provide a better level of service. We sincerely look forward to seeing you again to witness the improvement of our service! Sincerely Hotel management

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 4,642 أراء 9/10 الموقع
  • 9,167 أراء 8.9/10 الغرفة
  • 15,621 أراء 8.8/10 الخدمة
  • 39 أراء 4.6/10 إنترنت
  • 7,074 أراء 9.5/10 شعور
  • 6,819 أراء 9.1/10 وسائل الراحة
  • 3,995 أراء 9.3/10 حمام سباحة
  • 2,910 أراء 8.2/10 الإفطار

مشغّل بواسطة Trustyou

منشآتنا الأخرى القريبة

جميع فنادقنا في Sanya

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.