Novotel Bangka - Hotel & Convention Centre 4 stars

Customer review rating (ALL Rating) 4.7/5 226 reviews

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Description

Hotel extras

  • Outdoor pool, fitness centre and spa

  • 3000 m2 Convention Centre

  • Asian and International cuisine at The Square Restaurant

  • 15-minute drive to Depati Amir Airport

Our accommodation(s)

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Hotel location

Novotel Bangka - Hotel & Convention Centre

Jl. Soekarno Hatta Km. 5, Pangkalpinang, Kep. Bangka Belitung
33137 Pangkalpinang
Indonesia

GPS:-2.156899, 106.130981

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

The Square Restaurant

A culinary blend of Asian and International cuisines, The Square presents a true feast inspired by recipes from all over the world. Located on the first level of the Novotel Bangka, this restaurant is stylishly decorated with a pleasing ambience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  226 reviews

TripAdvisor Rating  4.5/5  480 reviews

Certificate of excellence 2024

Good stay

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

So comfortable

Dear MIN S., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Bangka

A great place to stay in Pangkalpinang

Customer review rating 4.5/5

Fabian Business - Confirmed reviews ALL

It was a good experience staying at Novotel Bangka. We had no problems dealing with the receptionist, and they were bilingual. The room is clean, and it is stocked with complementary supplies each day. The Wi-Fi works well so I do not find a problem working in the room at night. I really appreciate the water dispenser located on the corridor so I do not have a problem with running out of drinking water. The breakfast service is also well done, with various options available, including the local carts. But I do suggest that for the carts containing local cuisines, the hotel should put a brief description of what is the dish/beverage and what it contains as well.

Dear FABIAN MUHAMMAD G., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Bangka

NEED SERVICE IMPROVEMENT

Customer review rating 3.5/5

Handy Business - Confirmed reviews ALL

Overall its good, buat 1 thing bother me when I would like to have complimentary welcome drink, there is no people at the bar station. And when the server came, they dont have ice cubes. Such a shocking news for such a huge hotel.

Dear HANDY L., Thank you for taking the time to tell us about your experience at the Novotel Bangka - Hotel & Convention Centre. I am sorry that your experience did not meet your expectations. please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer. therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Bangka

Customer review rating 4.5/5

Kemenkumham Business - Confirmed reviews ALL

All is nice but for food need more taste

Dear RINI W., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Bangka

Business Stay 1st May

Customer review rating 4.5/5

Eugene S. Business - Confirmed reviews ALL

One of my favourite hotel, Efficiently run, helpful staff and professional and have always made their presence felt.

Dear CAPTAIN EUGENE S., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Bangka

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Other web-users rate our hotel

  • 32 reviews 8.6/10 Location
  • 121 reviews 8.8/10 Room
  • 129 reviews 8.9/10 Service
  • 71 reviews 9.2/10 Cleanliness
  • 44 reviews 7.6/10 Breakfast
  • 16 reviews 8.9/10 Value

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