帝国索菲特度假酒店和水疗中心 5 星

客户意见评级 (ALL 评级) 4.6/5 2,192 评论

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帝国索菲特度假酒店和水疗中心 - Image 1
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Wolmar, 弗利康弗拉克, 90517 佛力克昂佛勒克, 毛里求斯

描述

酒店其他优惠

  • 海滨度假村位于著名的西海岸，可欣赏壮观的日落

  • 高级水疗中心提供各种美容、健身和水疗护理

  • 儿童俱乐部，适合 4 至 12 岁儿童，设有专属泳池

  • 整个度假村均覆盖免费无线网络

  • 靠近大量的场外活动场所，包括与狮子同行、骑四轮车和打高尔夫

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酒店位置

帝国索菲特度假酒店和水疗中心

Wolmar, 弗利康弗拉克
90517 佛力克昂佛勒克
毛里求斯

GPS:-20.31175, 57.36775

电话
传真 +230 453 8320

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  2,192 评论

TripAdvisor 评级  4.5/5  4,272 评论

卓越奖 2024

Unforgettable Stay with Exceptional Service

Tripadvisor 评级 5.0/5

jitsyjain 经 TripAdvisor 认证的评论

This was our 2nd trip to Marutius in 3 months. We recently enjoyed a six-day stay at Sofitel Mauritius L'Imperial Resort & Spa, and it was nothing short of extraordinary. Breakfast Delights: Everday Our mornings started with a delightful breakfast. The spread at breakfast is amazing. Parth made delicious vegetable pancakes that our twins absolutely loved. Guylaine was prompt and ensured we had everything we needed. Sadhna served the freshest fruits with a warm smile. Warm Hospitality: Davina greeted us warmly, and our checkout was smooth. We truly appreciated the room upgrade. Krisha was very helpful in showing us our room, and Nitin from accounts added humor and kindness to our experience. Everything was taken care of seamlessly. Dinner Excellence: A highlight of our stay was the dinner at the Chinese restaurant. Wesley, Noella, Chef Ajay, and Ms. Ingrid made our evening unforgettable. The Indian food touch was superb, making it a 10/10 experience. Noella was very friendly with the kids, Wesley understood our preferences perfectly, and Chef Ajay prepared an amazing meal for us. We regret not taking their photos with them. Family Fun: Our children loved the play area and the temperature-controlled swimming pool, ensuring they had a great time. The six days flew by in moments. Memorable Moments: We already miss the breakfasts, Ming's Court, and the cappuccinos at the cafes. Life in India feels a bit boring now, and we miss Mauritius dearly. We even saw a rainbow and had a wonderful experience feeding a parrot during breakfast. Thank you to the entire team at Sofitel Mauritius L'Imperial Resort & Spa for making our stay so memorable. We hope to return soon. Attached is a photo of the rainbow we saw, and we made a wish to come back again soon!

Dear Sir, Thank you for your wonderful feedback! We're thrilled to hear that your stay with us was unforgettable and that our team made it exceptional for you and your family. We're glad you enjoyed the breakfast, especially Parth's vegetable pancakes, and appreciated the warm hospitality from Guylaine, Sadhna, Davina, Krisha, and Nitin. It’s delightful to know that the dinner at our Chinese restaurant was a highlight, with Wesley, Noella, Chef Ajay, and Ms. Ingrid making your experience special. It's great to hear that your children enjoyed the play area and the temperature-controlled swimming pool. Thank you for sharing the beautiful rainbow photo! We look forward to welcoming you back soon. Warm regards, The Sofitel Mauritius L'Imperial Resort & Spa Team

Perfect and Memorable Stay

Tripadvisor 评级 5.0/5

Daydream773248 经 TripAdvisor 认证的评论

We had a perfect Stay just amazing. The room with seaview was wow, Davina greeted us with a Big smile upon our arrival & everything was perfect for us for the duration of our stay. We celebrated our anniversary and Davina arranged Breakfast on the beach and little touches like a bottle of bubbly and heart cakes to our room. Beautiul beach with clear water. Food was amazing lots of choice - my Dinner prefence was Indian food delicious,shout out to Raj Dhillon. The staff are so friendly. Thank you for a lovely stay and making it a memorable one. Lacky & Anita

Dear Lacky & Anita, Thank you for your lovely review! We're delighted to hear that you had a perfect and memorable stay with us. Davina and Raj are thrilled to receive your compliments. We are glad you enjoyed the seaview room, the special touches for your anniversary, and the food. We hope to welcome you back soon! Best regards, Paulette Tang Personal Assistant to General Manager

Impressive as always

Tripadvisor 评级 5.0/5

plexplore 经 TripAdvisor 认证的评论

Have been here couple of times previously. Nothing changed. Its still impressive with rooms and service. One of the hotels which can be booked without much thought. Only area of improvement might be the boat house. I tried booking the glass bottom included in package, they said fully booked for next 2 days. When asked for the thrid day, they told they dont book that now! it looked they were not interested to take people. This was the same story last time as well.

Dear Valued Guest, Thank you for your continued patronage and kind words about our hotel and service. We are re delighted to learn of your satisfaction. We apologize for the inconvenience with the boat house bookings. Rest assured we shall address this issue to ensure a better experience in the future. Looking forward to welcoming you back again to the Sofitel L'Imperial Resort Best regards, Paulette Tang PA to General Manager

Great Birthday Celebration and One of the Best Stay

Tripadvisor 评级 5.0/5

Pragya B 经 TripAdvisor 认证的评论

We've been here twice before, but we decided to celebrate our twins' birthdays here because of the excellent service and value. We had plenty of attention from the staff, and the food was plentiful and of decent quality. We wanted for nothing, as everything was organised . food, drinks, cake cutting, a place to sit in the luxury heated swimming pool, a place for children to swim, and making the birthday special, housekeeping lady (Marishel). I missed her name; she made my kids very happy with a surprise gift and chocolate for them, and they all loved her.

Dear Valued Guest, Thank you for your kind words and for choosing to celebrate your twins' birthdays with us. We are thrilled to hear that you enjoyed the service, food, and the overall organization of the event. It's wonderful to learn that Marie Sheila made your kids' day extra special with her thoughtful gestures and she will be commended for going the extra mile to serve you We look forward to welcoming you back for more memorable celebrations. Warm regards Paulette Tang PA to General Manager

Very pleasant stay

Tripadvisor 评级 5.0/5

Jonathan T 经 TripAdvisor 认证的评论

We had a very pleasant time during our stay. The staff was super friendly and helpful, they made our experience of the hotel so much better. Food was delicious too. Special mentions to Vikash from the reception team and also the housekeeping team.

Dear Valued Guest, Thank you for your kind words! We're thrilled to hear you had a pleasant stay and enjoyed our friendly staff and delicious food. Vikash and our housekeeping team will be delighted to receive your special mentions. We look forward to welcoming you back soon again. Kindest regards Paulette Tang PA to General Manager

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其他网络用户评价我们的酒店

  • 528 评论 9/10 位置
  • 979 评论 7.5/10 房间
  • 1,523 评论 8.7/10 服务
  • 15 评论 6.5/10 上网
  • 346 评论 6/10 清洁度
  • 272 评论 5.1/10 性价比
  • 243 评论 9.1/10 早餐
  • 91 评论 5.8/10 酒吧和饮品

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