Sofitel London St James 5성

고객 평점 (ALL 평가) 4.8/5 3,172 리뷰

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호텔설명

호텔 추가 정보

  • 런던 최고의 관광지를 도보로 갈 수 있는 최고의 입지

  • 쉐프 앤소니 드미트리가 선보이는 미쉐린 스타에 빛나는 요리와 함께 하는 상징적인 식도락

  • 몸과 마음에 활력을 불어넣는 전용 스파

  • 프랑스식 트위스트와 함께 하는 전통 영국식 애프터눈 티

  • 독창적인 특징을 지닌 2등급 등재 건물

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호텔 위치

Sofitel London St James

6 Waterloo Place
SW1Y 4AN 런던
영국

GPS:51.50732, -0.132397

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.8/5  3,172 리뷰

TripAdvisor 평가  4.8/5  655 리뷰

2025으뜸 시설

The Staff, the Hotel, the Restaurants - All Superb!

트립어드바이저 평점 5.0/5

Kristen J TripAdvisor 인증 리뷰

From the moment we arrived, we were treated with grace, kindness and warmth. The staff made us feel like we were "at home." The concierge was excellent and provided wonderful recommendations. The genuine warmth we felt from the entire staff was just fantastic. Our room was comfortable and quiet. Any need we had - extra towels, etc was attended to immediately. Loved the mulled wine in the lobby! This was our first trip to London, and the location of the Sofitel St. James made it easy to walk almost anywhere. We were spoiled by the hotel and the staff, and we definitely will be back!

Until next time!

트립어드바이저 평점 5.0/5

Canucklehead TripAdvisor 인증 리뷰

Had the pleasure to stay at the Sofitel St. James on two separate occasions within the span of about a week, and was looking forward to my stay after a stellar experience last November. I was not disappointed! I won't get into the weeds on this one in terms of detail, only take this review to acknowledge the fantastic staff at the St. James. A warm welcome, a surprise upgrade (thank you!), and cordial and professional interactions with all of the staff. I say it many times, a property can have its shortcomings, but excellent staff and customer service will overshadow these things every time and make me want to return. And I can't wait to return to the Sofitel St. James!

From check in to check out I had the most amazing experience.

트립어드바이저 평점 5.0/5

Penny C TripAdvisor 인증 리뷰

From the moment I walked in to Sofitel I had the best experience, wonderful greeting, amazing room, fantastic cocktails and delicious food. Complimentary glass of fizz as I was celebrating my birthday!

Bonjour, Thank you for sharing this lovely review. We're delighted you enjoyed a memorable stay at Sofitel London St James. It's wonderful to hear our team made such a positive first impression and that you appreciated the thoughtful touches throughout your visit. We take pride in crafting special moments for celebrations like birthdays and are thrilled our variety of dining offerings and chic rooms designed by Pierre Yves Rochon added to your enjoyment. Thank you for choosing us and we look forward to welcoming you back again in the future. Merci, Marie-Paule Nowlis, General Manager

Amazing afternoon tea, excellent allergy options.

트립어드바이저 평점 5.0/5

Vicky K TripAdvisor 인증 리뷰

I wanted to share that we had the most amazing afternoon tea in The Rose Lounge this weekend to celebrate my mums 70th Birthday. The whole team were so attentive and could not have been more welcoming. We had a mix of dietary needs within the group and nothing was too much trouble. The chef was incredible at making sure allergies were catered for, but without losing the magic of the theme. Beautifully decorated hotel for the festive season. Cherished memories. Thank you all.

Bonjour, We appreciate that you have shared your opinion of your visit to our charming Rose Lounge We are thrilled you chose Sofitel London St James to celebrate such a special occasion. Our team takes great pride in creating memorable moments through attentive service and thoughtful touches. We're particularly pleased that our pastry chef, Lerrick, and his team could craft allergy-friendly options that maintained the magic of our Phantom of The Opera afternoon tea. The festive decorations add to our historic charm, and we're delighted they contributed to your cherished memories of this milestone celebration. We look forward to welcoming you back again in the future Merci, Marie-Paule Nowlis, General Manager

Unwelcoming Arrogant reception team

트립어드바이저 평점 1.0/5

Coastal28005348006 TripAdvisor 인증 리뷰

The hotel might be great but the team at the entrance was pretty rude. I was waiting to meet with my business partner and the reception team was very annoyingly asking me to move away and giving me the odd arrogant looks as if I was doing something wrong. In the end I felt Un welcomed and had to leave as could not stay at the lobby area. It really ruined it for me, don’t think would go back or recommend this venue. The bar service team was very nice instead.

Thank you for sharing your feedback. We are truly concerned to hear about your experience as we are normally known for providing a warm welcome, and this falls far below the standard of service we aim to offer. We appreciate you highlighting the St James Bar team’s hospitality and will be sure to share your kind words with them. To help us address this properly with our team, we would be grateful if you could contact us directly to provide any additional details. Your feedback is extremely valuable in helping us improve. Sincere apologies Marie-Paule Nowlis, General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 954 리뷰 9.8/10 위치
  • 998 리뷰 8.5/10 객실
  • 1,678 리뷰 9.6/10 서비스
  • 9 리뷰 7.1/10 인터넷 가격
  • 367 리뷰 9.5/10 분위기
  • 363 리뷰 8.3/10 안락함
  • 338 리뷰 9.3/10 조식
  • 285 리뷰 8.2/10 레스토랑

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