Dear Mr./Ms. Gulnar K., Thank you so much for your wonderful review. We are delighted to hear that you enjoyed our breakfast and that our clean, modern facilities, as well as the service provided by our reception team and doorman, made your stay a memorable one. Your kind recommendation means a great deal to us, and we are truly honored to know that you plan to stay with us again on your next visit to Bangkok. We look forward to welcoming you back to Mercure Bangkok Surawong for another exceptional stay. Warm regards, Bunsita S. Front Office Senior team Leader

Dear Ms. Marina B., Thank you very much for your wonderful review and recommendation. We are truly delighted to hear that you felt so warmly welcomed and cared for during your stay. Your heartfelt comment about our friendly and attentive staff means a great deal to us, as creating a comfortable and welcoming atmosphere for our guests is one of our highest priorities. We are also pleased to know that you enjoyed our convenient location, beautiful views, and breakfast offerings. It is rewarding to hear that your experience left you with only positive impressions. Thank you once again for choosing to stay with us and for your kind recommendation. We look forward to welcoming you back for another memorable stay in the future. Warm regards, Supavadee H. Duty Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rawinan C.

Dear Valued Guest, Thank you very much for taking the time to share your feedback with us. We are pleased to hear that you enjoyed your room and that it met your expectations. At the same time, we sincerely apologize for the inconvenience you experienced during breakfast. We appreciate your comments regarding the limited staff and the challenges in replenishing dishes and clearing tables during busy hours. Please rest assured that your feedback has been shared with our team so we can improve our service during peak periods. We hope to have the opportunity to welcome you back again and provide you with an even better experience. Warm regards, Supavadee H. Duty Manager Mercure Bangkok Surawong

Dear Aleksei G., Thank you for your positive feedback regarding your stay at Mercure Bangkok Surawong. We are pleased to hear that you appreciated the cleanliness of the rooms, the daily housekeeping, and our convenient location. We look forward to welcoming you back in the future. Pattranit YUKTASIRIWAT Duty Manager

Dear Mr. M., We very much appreciate your comments regarding your stay at the Mercure Bangkok Surawong. Thank you so much for taking the time to share your experience with us. We are delighted to hear that you enjoyed the spacious rooms, as well as the comfortable mattress and pillows. It’s also great to know that our rooftop bar with its breathtaking city views added to your stay. We always aim to provide our guests with a memorable experience, and we are happy to hear our team contributed to that. We truly value your feedback regarding the location and breakfast. While we understand your perspective, we’re constantly working to improve and offer a wider range of choices for our guests. Your comments will certainly help us enhance the experience for future stays. We look forward to welcoming you back very soon and are excited to provide you with another fantastic stay!. Sincerely, Surasak Jaitrong Front Office Manager

Dear Aleksandr S., We very much appreciate your comments regarding your stay at the Mercure Bangkok Surawong. It is always a pleasure to receive positive feedback, and we are delighted to hear that you found everything to be excellent, with clean and cozy surroundings, a beautiful room, and a good location in Surawong. We are glad we could accommodate your request for a room change to a different view and floor, even after check-in. Additionally, we are pleased that you enjoyed our breakfast offerings at YU HER BAO. We will share your kind comments with our team, as I am sure they will find them encouraging as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Surasak Jaitrong Front Office Manager