SLS Barcelona 5 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.2/5 1.293 Bewertungen

SLS Barcelona - Image 1
SLS Barcelona - Image 2
SLS Barcelona - Image 3
SLS Barcelona - Image 4
Carrer de la Pau 2, Port Forum, 08930 BARCELONA, Spanien

Beschreibung

Hotel-Extras

  • Sechs einzigartige Restaurants und Bars setzen neue Maßstäbe für Barcelonas Gastronomieszene.

  • Hundefreundliches Hotel am Wasser mit großen Zimmern und Suiten, jeweils mit eigenem Balkon

  • Drei besondere Saisonpools für jede Stimmung.

  • Das Halcyon Spa bietet ein Wellness-Erlebnis mit immersiven Behandlungen und Whirlpool.

  • Spektakuläre Veranstaltungsorte wie der 770 m² große Ballsaal mit viel Tageslicht.

Unsere Unterkünfte

Dieses Hotel buchen
Zimmer 1

Lage des Hotels

SLS Barcelona

Carrer de la Pau 2, Port Forum
08930 BARCELONA
Spanien

GPS:41.41693, 2.231271

Tel
Fax +34 932 53 74 74

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Shuttle
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Frühstück
  • Bar
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.2/5  1.293 Bewertungen

Note Kundenmeinungen 5.0/5

Muharem V. Paare - Bestätigte Mitteilungen ALL

Dear Mr. V., Thank you very much for your wonderful rating and for your kind words. We are delighted to hear that you had such a great experience and that you found our hotel beautiful and well equipped with everything you needed for an enjoyable stay. It was a pleasure to welcome you to SLS Barcelona, and we hope to have the opportunity to welcome you back again soon. Warm regards, The Quality Team

Note Kundenmeinungen 2.0/5

Michael W. Geschäftsreisende - Bestätigte Mitteilungen ALL

Dear Mr. W., Thank you for taking the time to share such detailed and candid feedback. We are pleased to hear that you were impressed with the work of our Housekeeping team and that your room was consistently clean and well maintained. We will certainly share your kind words with the team. However, we sincerely apologise for the many shortcomings you experienced in other areas of the hotel. Your comments regarding the upgrade request are particularly concerning. Having to follow up three times and not receiving the promised email is clearly not the level of communication or follow-through we expect from our team. We are equally sorry about your experience at the pool. Waiting for an hour and receiving incorrect dishes repeatedly, without receiving an appropriate apology or proactive assistance, is understandably frustrating and does not reflect the attentive service we strive to provide. Regarding your Platinum status and the late check-out, we regret the way your request was handled and, in particular, that you did not feel that our team took ownership of your request. We understand how important it is for our guests to feel that someone is genuinely willing to assist rather than simply provide an explanation. Your feedback will be shared with our Front Office management team for review. More broadly, we are particularly concerned by your feeling that you were not treated as a valued guest. This is certainly not the impression we want to leave, and your comments will be used to reinforce the importance of ownership, empathy, communication and proactive service across our teams. Thank you once again for your honest feedback and for recognising the excellent work of our Housekeeping team. We sincerely hope we may have the opportunity to regain your confidence and provide you with the five-star experience you expected from SLS Barcelona. Warm regards, The Quality Team

Note Kundenmeinungen 3.0/5

Maximilian B. Paare - Bestätigte Mitteilungen ALL

Dear Mr. B., Thank you for taking the time to share your experience. We are pleased to hear that you found our hotel beautiful. However, we sincerely regret that several aspects of our service did not meet your expectations. We are particularly sorry for the inconvenience regarding the minibar and room service. We also appreciate your feedback regarding the check-out process. We understand that long queues and waiting times can negatively impact the final impression of a stay. Your comments will be shared with our Front Office team as we continue to work on making the departure process more efficient, particularly during busy periods. Thank you again for your honest and constructive feedback. We hope to have the opportunity to welcome you back and provide you with an experience that better reflects the standards of SLS Barcelona. Warm regards, The Quality Team

Note Kundenmeinungen 2.0/5

Anja S. Familien - Bestätigte Mitteilungen ALL

Note Kundenmeinungen 5.0/5

Julia E. Paare - Bestätigte Mitteilungen ALL

Dear Mrs. E., Thank you very much for your wonderful rating and for taking the time to share such thoughtful feedback about your stay at SLS Barcelona. We are delighted to hear that you enjoyed our interior design and found the combination of style and comfort to be just right. It is also wonderful to know that our attentive and welcoming service contributed to making your stay more enjoyable, and that you had a positive experience at our restaurant. We appreciate your comments regarding our location. While we understand that being outside the city centre may not be ideal for guests planning extensive sightseeing, we are pleased that you appreciated the peaceful surroundings and found it well suited to relaxing and enjoying the hotel and nearby beach. Thank you once again for your kind words and for your perfect rating. We sincerely hope to have the pleasure of welcoming you back to SLS Barcelona for another relaxing and memorable stay. Warm regards, The Quality Team

So bewerten andere Internetnutzer unser Hotel

  • 635 Bewertungen 6.3/10 Lage
  • 1.031 Bewertungen 7.5/10 Zimmer
  • 1.303 Bewertungen 6.6/10 Service
  • 15 Bewertungen 6.3/10 Internet
  • 615 Bewertungen 9.4/10 Stimmung
  • 387 Bewertungen 7.8/10 Frühstück
  • 316 Bewertungen 7.2/10 Sauberkeit
  • 275 Bewertungen 4/10 Preis-Leistungs-Verhältnis

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