メルキュール東急ステイ大阪難波 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 3 件のレビュー

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説明

ホテルのその他の情報

  • なんば駅から徒歩4分、徒歩5分という好立地にあるホテルです。

  • デュプレックススイートとプレミアムツインルームは、大阪難波の街並みを一望できます。

  • 全客室に50インチTV、レインシャワー、高速Wifiを完備しています。

  • 全室禁煙のホテルです。

当ホテルの客室

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ホテル所在地

メルキュール東急ステイ大阪難波

2 2 4 Nishishinsaibashi, Chuo ku
5420086 大阪
日本

GPS:34.67062, 135.49964

アクセスと交通機関

ホテルサービス

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敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 全館禁煙

CENTRE M

朝食ビュッフェは日替わりで、地元の食材を使った40種類以上のメニューが並び、鮮やかでヘルシーなパワーサラダやオープンキッチンで作られる焼きたてのペストリーが味わえます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  3 件のレビュー

トリップアドバイザーの評価  3.4/5  88 件のレビュー

Disappointed

トリップアドバイザーの評価 2.0/5

JenB2025706 Couples - トリップアドバイザー認証口コミ

I have stayed at this hotel previously and loved my stay. I was disappointed with the level of service for an Accor gold plus program member. I received a token offer of a few lollies. On my previous stay, the mini bar was filled failed, there were warm cookies and other treats. No room upgrade. I was not able to check in early. The ammenities were not available and had to ask for them. No discount at any of the bars or restaurants were offered to Accor plus members. The staff were not even enthusiastic to see me as a guest. There job was a chore. Throughly disappointed. For what a room in this hotel costs compared to other places in Japan is outrageous and expensive. I have no desire to return to this hotel. I had booked for anniversary in November but based on our last experience and lack of getting any Accor plus gold benefit i would not come back.

Tokyu Stay Osake Namba

トリップアドバイザーの評価 4.0/5

TEV986 トリップアドバイザー認証口コミ

Very comfortable room in a great location near Dotonburi. Close to lots of options for sightseeing, food, bars and nightlife. The washer/dryer in our room was a bonus and very handy. However, something in the A/C system made my wife congested and sneeze. It cleared up every time we left the hotel. Staff was friendly and helpful and the breakfast was very good.

The dark room ruins what would be a great hotel

トリップアドバイザーの評価 2.0/5

Stevie L Couples - トリップアドバイザー認証口コミ

Giving this hotel a 2/5 feels a little harsh but honestly , the fact that the lighting is so terrible, ruins it completely. It’s so hard to see what you are doing in your room and the mirror is even dark so even with adequate lighting, it would be hard to see yourself in the mirror. Finding your stuff in your room is difficult because of the lighting.

An Exceptional Stay at Mercure Tokyu Stay Osaka Namba

トリップアドバイザーの評価 5.0/5

Andrew C Couples - トリップアドバイザー認証口コミ

We had such an amazing time during our stay at Mercure Tokyu Stay Osaka Namba. The hotel's location is unbeatable—perfectly situated between two of the busiest metro stations, which made exploring Osaka incredibly convenient. The rooms, while slightly dark, were equipped with a fantastic feature: a washing and dryer machine! This was such a thoughtful addition that allowed us to wash our clothes every day, adding so much convenience to our stay. A huge shout-out to S. Tanaka, N. Otaki, and N. Tazaki for their incredible email communications prior to our arrival. They went above and beyond to help us store our suitcases that we had sent ahead to the hotel—such an invaluable service. During our stay, Ms Ho and Mr Kim were equally if not more  amazing and assisted us whenever we needed help—thank you both so much! The bartender deserves special recognition as well for being exceptionally attentive and sweet, especially for taking care of my cousin after I departed. It's thoughtful gestures like these that elevate a stay to something truly memorable. Lastly, we are extremely grateful to the receptionist who checked us out. He thoughtfully reminded us about a package stored in the hotel’s storage. Without his attention to detail, we would have completely forgotten about it! I'm sorry I didn't get his name, but his kindness will not be forgotten. Thank you everyone in the hotel for making our trip to Osaka so memorable. We can't wait to come back!

Fantastic service

トリップアドバイザーの評価 5.0/5

Merry093 トリップアドバイザー認証口コミ

Walking distance to dotonburi. Other than the lack of proper lighting (which we understand to be a design choice), we had no issues with the room. Accor membership benefits were also all provided. Most importantly, the service could not be faulted. We had delivered a parcel to the hotel prior to our check in and when we reached, the parcel was already in our room. In particular, a shout-out to M. Shibuya as she was exceedingly helpful during our check in and throughout our stay (especially in respect of our luggage forwarding to a Yamato collection point in Tokyo) and made our stay much more pleasant. We would be happy to stay at Mercure Osaka again.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 2,389 件のレビュー 9.6/10 ロケーション
  • 2,339 件のレビュー 6.2/10 客室
  • 1,398 件のレビュー 7.5/10 サービス
  • 11 件のレビュー 6.2/10 インターネット
  • 631 件のレビュー 6.8/10 清潔さ
  • 378 件のレビュー 6.4/10 朝食
  • 6 件のレビュー 1.1/10 プール

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