スイスホテル南海大阪 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 5,638 件のレビュー

スイスホテル南海大阪 - Image 1
スイスホテル南海大阪 - Image 2
スイスホテル南海大阪 - Image 3
スイスホテル南海大阪 - Image 4

説明

ホテルのその他の情報

  • 南海難波駅のすぐ上に位置し、道頓堀、心斎橋、黒門まで徒歩圏内です。

  • 地元の特選料理や国際的な料理を提供する 6 件のレストラン、バー、カフェ

  • ウェルネスに特化したフロアには、ジム、3 レーンの屋内プール、スパ、日本式サウナ&バスがあります。

  • グランドボールルーム4つのスペースに分割できます。17のファンクションルーム(4つのスカイバンケットルームを含む)

  • ウェディング専用フロアには、3 つの礼拝堂、フォトスタジオ、ブライダルドレスブティック&サロンがあります。

当ホテルの客室

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ホテル所在地

スイスホテル南海大阪

市中央区難波5-1-60
542 0076 大阪
日本

GPS:34.664095, 135.501397

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  5,638 件のレビュー

トリップアドバイザーの評価  4.5/5  4,678 件のレビュー

2024エクセレンス認証

Lovely stay

トリップアドバイザーの評価 5.0/5

Aisling H トリップアドバイザー認証口コミ

We stayed here for one night and were very happy with the experience. Hotel is centrally located, has comfortable beds, and very helpful staff. We loved that they emailed us a guide to Osaka before our stay. We also greatly appreciated them providing a kettle in our room and extra blankets. Only issue is the water tended to get everywhere when we showered because they had one of those glass panel showers where half of it was still open, but that's quite minor.

Dear linghowley1, It's fantastic to hear that your experience in Osaka was more comfortable! A great location and satisfactory service can really enhance a trip. If there's anything specific you enjoyed or if there's anything we can improve upon for your next visit, please let us know. We look forward to welcoming you back! Sincerely, Shirly Santiago Director of Rooms Swissôtel Nankai Osaka

Luxury stay

トリップアドバイザーの評価 5.0/5

peta123_11 ファミリー - トリップアドバイザー認証口コミ

Luxury stay in the centre of town. We booked the executive level and had the most amazing room, use of the onsen and sauna as well as nightly drinks and snacks in the lounge. Breakfast in the top floor restaurant was wonderful with incredible views. The hotel is well maintained and feels luxurious and all the staff were fantastic. All the tourist attractions are at your doorstep as is lots of restaurants. We were sad to leave!

Dear petal123_11, It's fantastic to hear that your experience in Osaka was more comfortable! A great location and satisfactory service can really enhance a trip. If there's anything specific you enjoyed or if there's anything we can improve upon for your next visit, please let us know. We look forward to welcoming you back! Sincerely, Shirly Santiago Director of Rooms Swissôtel Nankai Osaka

Nice hotel in a convenient location

トリップアドバイザーの評価 5.0/5

JolinT28 ファミリー - トリップアドバイザー認証口コミ

Hotel is located at a convenient location that is linked to the Namba Station. Hotel is also very clean and staff were able to converse in English. Housekeeping staff were very friendly and were efficient in their service whenever you requested for items.

Dear JolinT28, It's fantastic to hear that your experience in Osaka was more comfortable! A great location and satisfactory service can really enhance a trip. If there's anything specific you enjoyed or if there's anything we can improve upon for your next visit, please let us know. We look forward to welcoming you back! Sincerely, Shirly Santiago Director of Rooms Swissôtel Nankai Osaka

快適な一泊

お客さまの声 5.0/5

匿名 カップル - 確認済みレビュー すべて

彼女との記念日に滞在しました。 スタッフ、ルームサービス、すべてにおいてとても良かったです。

A Family Stay at Swissotel Nankai: Excellent Location, but Some Surprises in Room Arrangements

トリップアドバイザーの評価 3.0/5

Rhodora N トリップアドバイザー認証口コミ

I recently stayed at Swissotel Nankai Osaka with my family after enjoying great experiences at Keio Plaza Hotel and The New Otani Garden Hotel in Tokyo. Both of those hotels consider guests aged five and older as adults, which made booking straightforward. Swissotel Nankai's policy of allowing children under 12 to stay for free was a significant plus for us. We booked three rooms for a total of JPY 876,300 for our stay from March 18 - March 24. While this is on the pricier side, it’s what you’d expect from a five-star hotel, and we were drawn to the fantastic location—just a 10-minute walk from Dotonbori and close to train stations, restaurants, and shopping malls. For my sister-in-law’s family, we chose a junior suite king, intended to accommodate her, her partner, and two kids. To our surprise, the king-size bed didn’t seem as large as expected. Although the suite had a sofa bed, we found out there would be an extra fee for setting it up, including linens and pillows. When I spoke with Aobuchi at the front desk, she explained the fee but was understanding of our concerns. After checking with her manager, she offered a 50% discount on the additional charge. However, we felt that this didn’t fully resolve our issue, so we asked to see other room options that might better fit my sister-in-law’s family. Aobuchi continued to help us and showed us another room that was similar but came with added costs. After a bit of back and forth, we finally received a better room, which we appreciated. However, it was disappointing that the duty manager, Mr. Komatani, didn’t come to speak with us directly about our concerns. I expected more engagement from management at a five-star hotel. One additional point, although not a significant issue, is that unlike Keio Plaza Hotel and The New Otani Garden Hotel, Swissotel Nankai does not offer a laundromat facility, which was a bit inconvenient for us. For those of you considering booking a room, if you are not sharing a bed with your kids, I recommend booking them as adults. This ensures that a bed will be available and helps avoid the extra costs that may arise on the day of check-in, which could have been cheaper if arranged in advance.

との提携 TripAdvisor

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