スイスホテル 南海 大阪 5 つ星

Do not pay this hotel in advance! I went on their home website and made a prepaid booking for July for 7 nights, which lead me to another provider to pay. By phoning the hotel I understood they received my money and booking. Then I chose to upgrade to a suite and add a second suite. After way too many emails and having to phone the hotel multiple times they only would give me an upgrade if I paid more than what it would cost online to book the room from scratch!! They rip you off and hold your money hostage if you prepay so do not give them any money up front. I have chosen to lose my 220,000.00jpy prepaid money and stay at another hotel that is honourable. This is a lot of money to lose! I am staying in Japan for 5 months and have booked 5 star hotels every week for the time I am on holiday there and this is the only problem I have had so stay away !!! You will be ripped off!!

I would like to commend the staff of the Osaka Swissotel (Namba) for their professionalism, expertise, and friendliness. The receptionist who saw us to our room answered a myriad of questions with perfect patience and friendliness, and the concierge booked us into an incredible sushi restaurant just a few minutes walk from the hotel; we would not have been able to locate this restaurant on our own, much less make a telephone booking at the last minute. I would also note that the hotel personnel are multi-lingual, with excellent English as well as Japanese and Chinese language skills. The hotel itself is fully integrated into Namba Station and its surrounding commercial area, so it is very easy to get train services from the hotel as well as indulge in shopping and dining in the surrounding precinct. Finally, our room was spacious, clean, and in full working order, with all modern amenities. I strongly recommend this hotel for work or holiday in Osaka.

Wonderful hotel, best location in Osaka, but with limited hotel restaurant options (which is the reason for a 9 star review). To be fair, the hotel is located in the center of the shopping and restaurant district of Osaka, but the hassle of venturing out to discover the perfect eating establishment after long international travel is not appealing to me. On the positive side, the hotel is spotless, staff friendly with excellent English skills, rooms comfortable if a bit small, and reasonable priced during the time of our booking. I would stay here again. The big plus is the direct access to the train and subway stations. Simple and easy connections.

毎年１度、宿泊で利用させていただいていますが、程よい安心感があります。

バースデーケーキ、苺てんこ盛りでたのみましたが本当に、てんこ盛りで大満足でした。次回も、よろしくお願いします。