スイスホテル 南海 大阪

スイスホテル 南海 大阪 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 853 件のレビュー

地図で見る

ホテルのその他の情報

  • アコーの強化された安全衛生対策であるALLSAFEプログラムの基準を満たしていることを、監査会社(EHC)によって認証されました。

  • 多彩な宴会スペースとイベントスペシャリストの専門チーム。

  • 南海電鉄「なんば駅」の真上に位置し、空港や主要な観光スポットへもダイレクトにアクセス可能

  • スパ、ジム、ジャグジー、サウナ、3レーンの屋内プールを備えたウェルネス専用フロア。

  • 新鮮なお寿司、季節の広東料理、エキサイティングな鉄板焼の実演もご用意。

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ALLSAFE認証ホテル

ホテル所在地

スイスホテル 南海 大阪

市中央区難波5-1-60
542 0076 大阪
日本

GPS:34.664095, 135.501397

アクセスと交通機関

ホテルサービス

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概要
敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子利用可能なホテル
  • 快適なご滞在
  • エアコン
  • Wifi
  • 朝食
  • バー
  • 会議室
建物付近
  • 駐車場

当ホテルの客室

546室のモダンなデザインの客室が、レジャーにもビジネスにも最適な贅沢な宿泊をお届けします。スイスアドバンテージルームとスイスエグゼクティブルームのモダンな快適さをご堪能ください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  853 件のレビュー

トリップアドバイザーの評価  4.5/5  4,219 件のレビュー

Great location for food and shopping.

トリップアドバイザーの評価 5.0/5

Syam60 Couples - トリップアドバイザー認証口コミ

Stayed a week, great to be back in my favourite hotel in Osaka. Was upgraded to a suite, enjoyed my diamond status at the club too. It is in a great location for food and shopping. The staff are very helpful . Special mention for Yuki at the club house, he handled my reservations very well and he remembered my birthday. I received a lovely birthday cake. It is great staff like that who go the extra mile that makes our stay really memorable. In Osaka, this is the place to stay. Looking forward to be back.

Fair stay

トリップアドバイザーの評価 3.0/5

I6884RPangelat Couples - トリップアドバイザー認証口コミ

When my husband and I went back to Hotel about 10pm on 24 Nov 2022, we found that the bedroom door was opened and a gap was found between the security padlock buckle. I do think that the cleaning team forgot to release the padlock buckle after cleaning the room. Please remind your colleague to close the bedroom door after cleaning in every single time. Luckily that we had not lost anything in our room. Anyway, we felt good in these few days staying in your hotel and satisfied the breakfast and service in the restaurant at 36/F.

Dear I6884RPangelat, Thank you for sharing your feedback on TripAdvisor following your recent experience at our top floor restaurant Table36. It is encouraging to learn that our breakfast buffet exceeded your expectations and that you have enjoyed the selection of food products we offer. We are also thrilled to hear that our service level was to your liking. We have taken note of your remarks in regard to your feeling towards safety when you returned back to your room. Our Housekeeping team has been strictly reminded on this and to properly close the door after room cleaning. Please rest assured that our security team keeps on monitoring all the public spaces including elevators and corridors to make sure that securities of our guests are protected. Thank you very much for sharing your concern. And your comment is very important to us, as it helps identifying opportunities to enhance the guest experience. We are grateful for your support and do hope that we may have the pleasure of your company at Swissôtel Nankai Osaka in the near future again. Sincerely, Kazunori Tanaka Hotel Manager

Great holiday

トリップアドバイザーの評価 5.0/5

designbynadz Couples - トリップアドバイザー認証口コミ

We enjoy our stay here in Swissotel Nankai Osaka. Location very near to Namba subway station and Nankai station. There are some problems, but still acceptable. During check-in process there are prices differences, but hotel explain clearly why that happened. We got upgraded from Swiss Advantage room to Executive room, hopefull they will upgrades us to their Suite room on later stay. Ask for late check out until 2PM and was given. As a platinum member, we got recognition by the hotel and there are a lot of benefit. From welcome amenities, late check out, room upgrades, free local call, executive lounge access, late check out and also platinum hour which is makes platinum member and above feel special. Swissotel sent us pre arrival email to make sure we enjoy our stay and all request was granted. Firm pillow, bath salt and chamomile tea in the room. Even though we enjoy our stay, we also have some problems. First, 1 of our bed lamp can’t be turn off and started blinking, the pajamas size was incorrect, I think they should ask us first for the size. Special thanks to Soe Jima from Front Office Team (or Sae Jima), apologies for mispronounciation.

Dear designbynadz, Thank you for taking the time to share your recent experience at Swissôtel Nankai Osaka. We are very pleased to learn that you have enjoyed our rooms’ facilities, location and services. Our great appreciation to your recognition on our efforts in showcasing your benefits as an ALL- Platinum member, most especially our Platinum Hour. Thank you for also recognizing Soejima san from Front Office who is truly passionate about creating exceptional guest experience. We will not rest on our laurels and are looking forward to your return for another pleasant stay, hopefully in a not-too-distant future. Sincerely, Kazunori Tanaka Hotel Manager

Good location. Great elite members' recognition!

トリップアドバイザーの評価 5.0/5

Trams N ファミリー - トリップアドバイザー認証口コミ

Smooth check-in, with excellent elite member recognition. Welcome drink was offered, and there was a designated evening session for Platinum members or above to enjoy the evening cocktail on the 36th floor. All members speak very good English and communication was not a problem. Breakfast was good with a variety of both Japanese and western choice. Excellent location and the hotel is directly above the Nankai Train Station and connected to a department store. The only disappointment was there was no late checkout. Had to leave room at 11:30, even for elite members. We had to carry a lot of stuff walking along the street for a few hours before taking the Nankai Rapit to airport at 15:00.

Dear Trams N, Thank you very much for the detailed feedback. We really appreciate you using Tripadvisor as your preferred social media channel to communicate with us. We are delighted to know that you feel valued by enjoying your privileges as our ALL member. Guest satisfaction and creating memorable experiences are amongst our highest priorities, and it is always gratifying to receive such praise. Indeed, we have been focusing immensely on our service culture with dedicated training to all staff members and it is good to understand you have noticed that. Our hotel was fully committed on the day of your check-out and our team member has offered the use of the Executive Lounge as an alternative for the late check-out. Your luggage can definitely be stored in the hotel, sorry to hear that you have not enjoyed this service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kazunori Tanaka Hotel Manager Swissôtel Nankai Osaka

Accessible with clean rooms and helpful staff

トリップアドバイザーの評価 5.0/5

sfq1 ファミリー - トリップアドバイザー認証口コミ

The hotel is near to train stations and shopping malls. The rooms are clean and big. The buffet breakfast at level 36 lounge is wonderful with amazing view of the city. The staff are also friendly and helpful. We had a pleasant and memorable stay. Thank you!

Dear sfq1, We are very pleased to learn that you have enjoyed our rooms’ facilities, location and services. Thank you for recognizing our team members who are truly passionate about creating exceptional guest experience. We are grateful for your support and we do hope that we may have the pleasure to welcome you again in a not too distant future. If we can be of any assistance to make your next visit at Swissôtel Nankai Osaka more enjoyable, please do not hesitate to contact us. Sincerely, Kazunori Tanaka Hotel Manager Swissôtel Nankai Osaka

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 454 件のレビュー 9.3/10 ロケーション
  • 665 件のレビュー 7.9/10 客室
  • 642 件のレビュー 7.5/10 サービス
  • 7 件のレビュー 7.4/10 インターネット
  • 326 件のレビュー 7.6/10 料理
  • 306 件のレビュー 7.6/10 設備
  • 211 件のレビュー 8.5/10 朝食
  • 149 件のレビュー 6.6/10 お値打ち度

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