Mercure Hida Takayama 4 estrellas

Dear Unai, Thank you for taking the time to share this wonderful review! We are thrilled to hear that you had a memorable stay with us and greatly appreciate your generous comments. At Mercure, we believe in adding personalization and warmth to our service standards. We are a part of the renowned Accor Hotels group and strongly adhere to the principles laid down by our founders. Another wonderful experience awaits you here, and we eagerly look forward to welcoming you back soon! Virginie Front Office Assistant Manager

Dear Maria, Thank you for sharing this wonderful review! It is an absolute delight to receive reviews that extol the Mercure experience! As you have mentioned, one of our unique selling points is the location as we are situated really near to Takayama station and walking distance to any touristic spots. In addition, your generous comments regarding our service will certainly be a source of motivation and encouragement for our team. We truly appreciate your comments! Another wonderful experience awaits you here, and we look forward to welcoming you back soon. Virginie Front Office Assistant Manager

Dear Marc, Thank you very much for taking the time to share such a detailed and thoughtful review of your stay with us. We are truly delighted to read that you appreciated our convenient location, the kindness of our team, and the quality of our facilities. Your warm comments regarding our service are greatly appreciated and will certainly encourage our staff. At the same time, we sincerely thank you for your constructive and passionate feedback regarding our restaurant offerings. We understand your disappointment concerning the ventilation system in the bathroom and also regarding certain dishes that did not meet your expectations, especially as someone with a strong culinary background and appreciation for authentic gastronomy. Your comments about the pizzas, sausages, and particularly the crema catalana were both insightful and genuinely appreciated. We smiled reading your passionate explanation, and please be assured that we fully understand the spirit in which your remarks were shared. Authentic international cuisine is indeed challenging to recreate, especially when trying to adapt to a wide variety of guests and tastes, but your observations are extremely valuable to us. We will share your detailed feedback with our culinary team for consideration and reflection. At the same time, we are very pleased to know that you could still feel the quality of the ingredients and the care our chefs put into their work. Your encouragement and understanding mean a great deal to us. Thank you once again for your honesty, kindness, and sense of humor. We truly hope to have the pleasure of welcoming you again in the future. Virginie Front Office Assistant Manager

Dear Alicia, Thank you for sharing this wonderful review! It is an absolute delight to receive reviews that extol the Mercure experience! As you have mentioned, one of our unique selling points is the location as we are situated really near to Takayama station and walking distance to any touristic spots. In addition, your generous comments regarding our service will certainly be a source of motivation and encouragement for our team. We truly appreciate your comments! Another wonderful experience awaits you here, and we look forward to welcoming you back soon. Virginie Front Office Assistant Manager

Dear Maria, Thank you for taking the time to share this wonderful review! We are thrilled to hear that you had a memorable stay with us and greatly appreciate your generous comments. At Mercure, we believe in adding personalization and warmth to our service standards. We are a part of the renowned Accor Hotels group and strongly adhere to the principles laid down by our founders. Another wonderful experience awaits you here, and we eagerly look forward to welcoming you back soon! Virginie Front Office Assistant Manager