greet Berlin Alexanderplatz

Catatan tamu Avis (Peringkat ALL) 4.1/5 417 ulasan

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BERNHARD WEISS STRASSE 8, 10178 BERLIN, Jerman

Deskripsi

Keistimewaan hotel

  • Lokasi pusat kota optimal di Alexanderplatz, Berlin

  • Termasuk penggunaan WiFi di seluruh area hotel.

  • Kamar modern dengan perabot ramah lingkungan

  • Lobi terbuka dengan area sarapan, lounge, dan area bisnis

  • Tersedia camilan lokal dan minuman di minimarket lobi yang buka 24 jam

Akomodasi kami

Lokasi hotel

greet Berlin Alexanderplatz

BERNHARD WEISS STRASSE 8
10178 BERLIN
Jerman

GPS:52.523718, 13.416174

Telepon

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Properti 100% Bebas Rokok

Sarapan

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Peringkat ALL  4.1/5  417 ulasan

Peringkat TripAdvisor  4.0/5  1.438 ulasan

Disgusting treatment by obnoxious rude female receptionist

Catatan Tripadvisor 1.0/5

Ross E Friends getaway - Ulasan TripAdvisor tersertifikasi

Rude and obnoxious female member of reception staff who threatened me with calling the police due to her not giving us all of our booked rooms. Couldn’t understand that 2 rooms were on one reservation so refused to give me a room key but has charged me for one nights stay when we didn’t even have a room key! Then gave our group a single room which they joked and called the ‘urinal room’ due to the smell of urine instead of the superior twin room that was booked back in December 2023! Honestly worst hotel I have ever stayed in! Plenty of much better hotels in the area with much friendlier staff!

Dear Ross, Thank you for taking the time to review your stay. We are truly sorry to hear about the challenges you faced during your check-in process and the discomfort you experienced in the room allocated to your group. Our aim is to provide a welcoming environment and efficient service, and it appears we fell short in this instance. While we do have a variety of room types, as outlined in the context, it seems there was a misunderstanding regarding your reservations. We take such matters seriously and are looking into the situation to ensure our guest service is consistent and accommodating. Luckily, upon check-out, we were able to talk about what happened. At the end of the day you had booked and used 4 rooms, even if one of them was only for 1 night. We have responded to you with a generous refund and we hope that we were able to smooth things out a bit. Kind regards, Your team from greet Berlin Alexanderplatz

very good ..could do even better

Catatan Tripadvisor 4.0/5

Simomisb Ulasan TripAdvisor tersertifikasi

very clean rooms and bathroom. courtesi kettle is only inside some rooms...should be in every room. coffe and tea bags were not replaced.... beds are confortable sofa is not if those few things are improved it will be an excellent hotel near underground and train from airport

Dear Guest, Thank you for taking the time to share your review. We are pleased that we were able to meet your expectations with our high standards and strategic location. However, our guests' opinions are very useful as they help us to identify areas in which we can improve; please know that we have noted your feedback. We look forward to welcoming you back for another stay in the future. Best wishes, Your team from greet Berlin Alexanderplatz

Poor experience

Catatan Tripadvisor 2.0/5

dortea287 Ulasan TripAdvisor tersertifikasi

The hotel was not worth the cost. The room was poor and not clean. The bathroom smelled of the sewer and it was smelling in the room too. The aircon did not work and the noise fra the street was so loud you could not open the windows. All together it was a very poor experience and we will definitely not Come back again. Choose another hotel.

Dear Dortea, Thank you for taking the time to share your feedback, We appreciate that you chose to stay with us, however, we are truly sorry to hear about the issues you encountered during your stay. Cleanliness is of utmost importance to us, and we apologize for any shortcomings in this regard. We will address your concerns with our housekeeping team to ensure improvements are made. Regarding the noise from the street, our hotel does feature double-glazed windows to minimize noise, but we understand that it may not have been sufficient in your case. As for the air conditioning, we do provide extra fans at reception upon request to ensure our guests' comfort. We apologize for any inconvenience this may have caused. We hope to have the opportunity of welcoming you for a more memorable stay in future. Kind regards, Your team from greet Berlin Alexanderplatz

Very recommended hotel for weekdays but not weekends

Catatan Tripadvisor 3.0/5

DanaA342 Bisnis - Ulasan TripAdvisor tersertifikasi

The hotel is well maintained with very nice staff and a very good breakfast. The pricing is also very reasonable and the location is perfect for shopping and transportation in and out of the city. The only problem (and the reason I didn’t give it 5 stars) is the fact that there is a club just across the street from the hotel, and during weekend nights there is super loud music playing that is well heard even with closed windows on the rooms facing the front. If you can get a back room there’s no problem, but if you plan to stay on Thursday-Sunday and are in a front facing room I wouldn’t recommend if you care about sleeping…

Be Careful

Catatan Tripadvisor 3.0/5

ljgordon Couples - Ulasan TripAdvisor tersertifikasi

Pros and Cons but the safety issue was my biggest concern. We stayed here for 4 nights and liked the location a lot for the price. Near food, transportation and anything you can want. Even a nearby laundromat was good. The staff at the desk was nice and helpful every time I stopped. The breakfast looked fine, but we didn’t pay extra for it. The bed was comfortable. The Cons: I love there is no carpet, carpets are nasty. But the floor was dirty enough we had to put a towel down to wipe our feet before getting into bed. It was cool out so we needed the window open. One window was set to not open. The 3rd night there the other huge window began to fall out of the frame. DH had to hold it in place and prop it with a towel. We didn’t want to tell the desk because we figured they would lock it closed and it was too stuffy for that. I am grateful I noticed, were it to fall it would have been awful! The window is about 5’X6’ and very heavy. The other HUGE safety issue is the shower. It is a small, about 3’X3’. The supply knob is in the center and moves up/down/hot/cold very easily. Both of us accidentally hit it and would have scorched ourselves if we weren’t quick. I would be very leery about a child taking a shower in there. It was very slippery with no mat.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 656 ulasan 9.4/10 Lokasi
  • 746 ulasan 5.8/10 Kamar
  • 540 ulasan 8.4/10 Pelayanan
  • 19 ulasan 6.8/10 Internet
  • 379 ulasan 8.3/10 Sarapan
  • 297 ulasan 7.9/10 Kebersihan
  • 143 ulasan 3.2/10 Fasilitas
  • 6 ulasan 3.3/10 Minuman

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