Hôtel Mercure Paignton 4 étoiles

Note Avis clients (Note ALL) 4.3/5 1 530 avis

Hôtel Mercure Paignton - Image 1
Hôtel Mercure Paignton - Image 2
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Description

Les plus de l'hôtel

  • Un hôtel familial situé au coeur de la Riviera anglaise et à 5 minutes de Torquay

  • WIFI haut débit dans toutes les chambres et parking disponible sur place (payant)

  • Abritant un restaurant, un bar et une terrasse avec les meilleurs plats et boissons régionaux

  • L'hôtel accueille les animaux de tout acabit

  • 2 salles de réunion bien équipées accueillent 35 participants avec une technologie de pointe

Nos hébergements

Localisation de l'hôtel

Hôtel Mercure Paignton

22 25 Esplanade Road
TQ4 6BQ PAIGNTON
Royaume-Uni

GPS:50.4375, -3.5578

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux acceptés
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.3/5  1 530 avis

Note TripAdvisor  3.8/5  385 avis

Weekend away with Parent.

Note TripAdvisor 4.0/5

75clairenewell Avis TripAdvisor

Clean, tidy hotel, friendly staff. As we were early and couldn't check in, we got a drink at the Bar, 2 coffee's and a pint, this took nearly 10 minutes to be brought over to us (sat opposite the bar) at a very quiet period, unsure staff really know what their doing. I also went to the bar on the evening but the staff member was too busy on her phone to serve, the other staff member looked at her as though this happens frequently. Rooms clean and tidy, bed comfortable. As for sleep and being on the 3 floor sea view (privilege room), this was interrupted by the loud speakers outside playing music continuously and it was gone 5:30 in the morning before I fell asleep. I spoke to the receptionist who left a note to the night staff to turn off, although the following night it was quiet, it did get louder as the night went on - unsure as to why there needs to be music playing outside 24/7 ?? Surely from 12 it can be turned off, (especially seeing it's out of season) till the morning at a reasonable time. For these reasons I don't think I'd return to this hotel.

Dear 75clairenewell Thank you for taking the time to share such detailed feedback following your recent stay with us. We are pleased to hear that you found the hotel clean, tidy and that our team made a friendly impression. We are, however, very sorry that your experience at the bar and with the external noise disrupted what should have been a relaxing break. Waiting for drinks during a quiet period and encountering inattentive service is not the standard we expect, and your comments will be addressed directly with the team to ensure improvements are made. Regarding the music outside, we regret the disturbance this caused to your sleep. Your feedback has been noted and will be reviewed with our management team to ensure more appropriate controls are in place, particularly during quieter seasons, so that guests can enjoy a peaceful night’s rest. We appreciate your honest observations, as they highlight areas where we must do better. While we regret that this experience has deterred you from returning, please be assured that your comments will be used constructively to improve the service and comfort we provide. With best wishes Jason

Zeer slecht Hotel

Note TripAdvisor 1.0/5

LAMMETj Avis TripAdvisor

Zeer slecht ! Wij waren 5 nachten in dit hotel. De laatste 3 nachten heeft men in de kamers niet geweest, wij moesten zelf onze handdoeken verversen. Na verschillende klachten aan de inkom kregen we steeds te horen, we hebben te weinig personeel, wat onze rekening niet maakte. Zelf drank halen en zelf afruimen. Dit hotel verdient geen goede beoordeling. Wij waren er met Carolus en die zijn met zo een slecht hotel ook klanten kwijt. Een goede raad blijf daar weg. Bij klachten is de manager steeds weg, praten tegen de muren. Geschreven door lammetje.

Dear LAMMETj Thank you for taking the time to share your experience. We're sincerely sorry to hear that your stay fell short of expectations and regret the inconvenience caused by the lack of housekeeping and the response you received from our team. This is not the standard of service we aim to provide, and your comments regarding staffing, guest support and management availability are deeply concerning. Please be assured that your feedback will be reviewed thoroughly with the relevant departments to address the issues raised and prevent recurrence. We understand the impact this had on your visit and appreciate your honesty. Should you wish to discuss your experience further, we would welcome the opportunity to do so directly. With best wishes Jason

Hotel vista mare

Note TripAdvisor 4.0/5

Evauno Avis TripAdvisor

Hotel comodo, con ristorante interno, in posizione centrale (di fronte al Paignton Pier). Stanze ampie, bagno con cabina doccia spaziosa

Dear Evauno Thank you for your kind review and for choosing to stay with us. We're delighted to hear that you found the hotel comfortable and appreciated our central location opposite Paignton Pier. It's wonderful to know that the spacious rooms and walk-in shower added to your overall enjoyment. We hope to have the pleasure of welcoming you back on your next visit to the area. With best wishes Jason

Bien placé avec vue mer

Note TripAdvisor 5.0/5

Oizomatt En couple - Avis TripAdvisor

L'hôtel est très bien placé face à la mer et facile d'accès. Le personnel fut très accueillant aussi bien à la réception qu'au bar. Notre chambre, fonctionnelle, avait la vue sur la mer et la jetée. Très appréciable au réveil. La literie était très bien. La climatisation et l'insonorisation étaient au rendez-vous. Grande pelouse devant l'hôtel pour balader le chien. Plusieurs restaurants à proximité si on veut manger ailleurs. Attention en revanche au parking, qui est payant. Pas beaucoup de places. Si c'est complet, il faut aller se garer ailleurs en extérieur...

Dear Oizomatt Thank you for your thoughtful review. We’re delighted to hear you enjoyed the sea-facing location, appreciated the welcoming service at both reception and the bar, and found the room comfortable with its lovely view and amenities. It’s great to know the nearby green space and surrounding restaurants added to your stay. We do understand your comments regarding the car park, and we appreciate you highlighting this so future guests can plan accordingly. We hope to welcome you back on your next visit from Paris. With best wishes Jason

Personnel sympathique, hôtel neuf et confortable

Note Avis clients 4.5/5

C. Y. Voyage solo - Avis confirmés ALL

Séjour agréable, personnel sympathique, chambre de qualité

Thank you for your lovely review!

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 1 390 avis 7.8/10 Site
  • 2 099 avis 8.1/10 Chambre
  • 1 895 avis 7.4/10 Service
  • 24 avis 8.3/10 Internet
  • 1 138 avis 6.2/10 Petit déjeuner
  • 990 avis 5.3/10 Repas
  • 899 avis 6.9/10 Propreté
  • 567 avis 9.4/10 Ambiance

Dispensé par Trustyou

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