Mercure Paignton Hotel 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.3/5 1.536 opiniones

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Mercure Paignton Hotel - Image 1
Mercure Paignton Hotel - Image 2
Mercure Paignton Hotel - Image 3
Mercure Paignton Hotel - Image 4
22 25 Esplanade Road, TQ4 6BQ PAIGNTON, Reino Unido

Descripción

Extras del hotel

  • Hotel ideal para familias en la costa inglesa y a 5 minutos de Torquay

  • WIFI de alta velocidad en todas las habitaciones y aparcamiento en el hotel por un suplemento

  • Restaurante, bar y terraza de inspiración local que ofrecen la mejor gastronomía regional

  • Se admiten mascotas de cualquier tamaño en el hotel

  • 2 salas de reuniones bien equipadas con aforo para 35 asistentes y tecnología de vanguardia

Nuestros alojamientos

Localización del hotel

Mercure Paignton Hotel

22 25 Esplanade Road
TQ4 6BQ PAIGNTON
Reino Unido

GPS:50.4375, -3.5578

Teléfono

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Se aceptan mascotas
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.3/5  1.536 opiniones

Valoración de TripAdvisor  3.8/5  388 opiniones

Disappointing coach holiday festive break

Nota de Tripadvisor 4.0/5

suekirsten Valoración certificada de TripAdvisor

We were on a coach holiday 8th to 12th December. The rooms were very good and the majority of the staff friendly and welcoming. The breakfast was good except for cereals - cocoa pops or cornflakes. We were segregated from hotel restaurant and the food was, to say the least, very basic. Bought in steak pie, mash and peas, sausage, mash and peas as an example and our Christmas meal was not good. No cloths on tables or condiments. This is by far the most disappointing tour I’ve been on in over 30 years

Dear suekirsten Thank you for taking the time to share such detailed feedback. While I am pleased to hear that you found the rooms comfortable and the majority of our team friendly and welcoming, it is clear that several aspects of your festive break did not meet expectations, and for that I am genuinely sorry. Your comments regarding the breakfast cereal selection, the separation from the main restaurant, and the quality and presentation of the meals provided to your group are taken very seriously. The experience you describe — limited menu options, basic dishes, and a lack of table settings and condiments — falls short of the standards we aim to deliver, particularly during a festive break when guests rightly expect something more special. I fully appreciate how disappointing this must have been, especially given your many years of touring experience. I have shared your feedback with both our kitchen and restaurant management teams so we can review our group dining arrangements, menu planning and presentation to ensure improvements are made. Your comments provide valuable insight into where we need to do better. Thank you again for bringing this to our attention. I hope we will have the opportunity to restore your confidence in the future. With best wishes Jason

Zeer slecht Hotel

Nota de Tripadvisor 1.0/5

LAMMETj Valoración certificada de TripAdvisor

Zeer slecht ! Wij waren 5 nachten in dit hotel. De laatste 3 nachten heeft men in de kamers niet geweest, wij moesten zelf onze handdoeken verversen. Na verschillende klachten aan de inkom kregen we steeds te horen, we hebben te weinig personeel, wat onze rekening niet maakte. Zelf drank halen en zelf afruimen. Dit hotel verdient geen goede beoordeling. Wij waren er met Carolus en die zijn met zo een slecht hotel ook klanten kwijt. Een goede raad blijf daar weg. Bij klachten is de manager steeds weg, praten tegen de muren. Geschreven door lammetje.

Dear LAMMETj Thank you for taking the time to share your experience. We're sincerely sorry to hear that your stay fell short of expectations and regret the inconvenience caused by the lack of housekeeping and the response you received from our team. This is not the standard of service we aim to provide, and your comments regarding staffing, guest support and management availability are deeply concerning. Please be assured that your feedback will be reviewed thoroughly with the relevant departments to address the issues raised and prevent recurrence. We understand the impact this had on your visit and appreciate your honesty. Should you wish to discuss your experience further, we would welcome the opportunity to do so directly. With best wishes Jason

Hotel vista mare

Nota de Tripadvisor 4.0/5

Evauno Valoración certificada de TripAdvisor

Hotel comodo, con ristorante interno, in posizione centrale (di fronte al Paignton Pier). Stanze ampie, bagno con cabina doccia spaziosa

Dear Evauno Thank you for your kind review and for choosing to stay with us. We're delighted to hear that you found the hotel comfortable and appreciated our central location opposite Paignton Pier. It's wonderful to know that the spacious rooms and walk-in shower added to your overall enjoyment. We hope to have the pleasure of welcoming you back on your next visit to the area. With best wishes Jason

Bien placé avec vue mer

Nota de Tripadvisor 5.0/5

Oizomatt En pareja - Valoración certificada de TripAdvisor

L'hôtel est très bien placé face à la mer et facile d'accès. Le personnel fut très accueillant aussi bien à la réception qu'au bar. Notre chambre, fonctionnelle, avait la vue sur la mer et la jetée. Très appréciable au réveil. La literie était très bien. La climatisation et l'insonorisation étaient au rendez-vous. Grande pelouse devant l'hôtel pour balader le chien. Plusieurs restaurants à proximité si on veut manger ailleurs. Attention en revanche au parking, qui est payant. Pas beaucoup de places. Si c'est complet, il faut aller se garer ailleurs en extérieur...

Dear Oizomatt Thank you for your thoughtful review. We’re delighted to hear you enjoyed the sea-facing location, appreciated the welcoming service at both reception and the bar, and found the room comfortable with its lovely view and amenities. It’s great to know the nearby green space and surrounding restaurants added to your stay. We do understand your comments regarding the car park, and we appreciate you highlighting this so future guests can plan accordingly. We hope to welcome you back on your next visit from Paris. With best wishes Jason

Si può fare meglio

Nota de Tripadvisor 3.0/5

tiziana g Valoración certificada de TripAdvisor

L'hotel è nuovo e ben arredato in stile moderno, perfetta la posizione sulla passeggiata della spiaggia, ma il servizio è tutto da rivedere!!! Disorganizzazione e personale giovane ed inesperto. Scarsa scelta nella colazione e nella cena. Da migliorare 😂

Dear 807tizianag, Thank you for taking the time to share your feedback with us regarding your recent stay at the Mercure Hotel Paignton. We appreciate your valuable insights as they help us identify areas where we can improve our services. We're glad to hear that you found our hotel's modern furnishings and prime beachfront location to your liking. However, we're sorry to learn that your experience with our service fell short of your expectations. Please accept our sincere apologies for any inconvenience caused by disorganization and the lack of experience among our staff members. Your comments regarding the breakfast and dinner choices have been duly noted, and we will certainly review our offerings to ensure a more diverse and satisfying dining experience for our guests. We value your feedback as it helps us strive for excellence in all aspects of our operations. Rest assured that we will take your comments into consideration as we work to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. With best wishes Jason

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 1.387 opiniones 7.8/10 Ubicación
  • 2.095 opiniones 8.1/10 Habitación
  • 1.879 opiniones 7.5/10 Servicio
  • 24 opiniones 8.3/10 Internet
  • 1.138 opiniones 6.2/10 Desayuno
  • 981 opiniones 5.4/10 Comida
  • 902 opiniones 7/10 Limpieza
  • 555 opiniones 9.4/10 Ambiente

Ofrecido por Trustyou

Nuestros establecimientos cercanos

Todos nuestros hoteles en Paignton

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.