Mercure Klaipeda City 4성

고객 평점 (ALL 평가) 4.5/5 94 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Klaipeda City - Image 1
Mercure Klaipeda City - Image 2
Mercure Klaipeda City - Image 3
Mercure Klaipeda City - Image 4
28 Sauliu street, 92231 KLAIPEDA, 리투아니아

호텔설명

호텔 추가 정보

  • Close to Klaipėda Old Town

  • Local train and bus stations nearby

  • Complimentary Wi-Fi throughout the hotel

  • 30 minutes' drive to Palanga International Airport

  • Pet-friendly

숙박

호텔 위치

Mercure Klaipeda City

28 Sauliu street
92231 KLAIPEDA
리투아니아

GPS:55.7165104, 21.1305228

전화
팩스 +370 46 490815

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

CITY PORT RESTAURANT KLAIPEDA

our restaurant brings nautical charm, local produce, best available fresh fish, seafood and prime meats to Klaipeda. Enjoy a hearty buffet breakfast, dynamic lunch and exceptional dinner in the City Port Restaurant.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  94 리뷰

TripAdvisor 평가  4.4/5  349 리뷰

A profoundly negative experience at your establishment

트립어드바이저 평점 1.0/5

andrew_kyr TripAdvisor 인증 리뷰

Imagine booking your one night accommodation during your exhausting 10-day baltic road trip in a well known hotel under the hotel chain Accor, in order to have a smooth and relaxed experience, but at the end you end up facing multiple negative experience. To start off, we have arrived around 5:00pm and we were waiting for over 25' in the lobby area for the receptionist to check us in. In fact the receptionist was nowhere near the reception. During the checking in process, the receptionist asked us to pay the room and charge us a 50EUR deposit per room (since we have booked two rooms, my credit card was charged 100EUR) for mini bar consumption. Upon check-out (20.09.2025), we have clarified that we have not consumed anything from the mini bar and hence we asked when the deposit will be refunded. Since our stay was during the easter period (Sunday), the receptionist clarified that they might need until the next Wednesday to receive the funds. Long story short, after several calls, emails and discussions with the Hotel, both the ignorant and arrogant personnel along with the management of the hotel (Mr Ernesto), they have been mocking me for over two (2) months indicating that they have proceeded with the refund, while no funds were transferred to my bank account. For those two months, I have repeatedly emailing and calling customer service booking.com who in respect keeped postponing the issue but finally they (booking.com) proceeded with the refund of 100EUR. The above comments were also forwarded to the European Consumer Centre and Accor Group. Overall, a highly unsatisfactory lodging since my stay at this hotel was deeply disappointing. Not only was I unfairly denied a €100 deposit refund despite not using the minibar, but I was also subjected to mocking and disrespectful behavior from the staff. This is entirely unprofessional and unacceptable for any hospitality establishment.

A very basic hotel

트립어드바이저 평점 3.0/5

dentchick Friends getaway - TripAdvisor 인증 리뷰

I am shocked to read the glowing reviews for this hotel. Perhaps I have bad luck. My room is relatively small and tired looking. The bathroom is decorated in boring white tiles, and when you take a shower or bath, the water spills onto the floor. The room is quiet. The Internet is good. Our breakfast is included and it is quite good. I don’t particularly like the location of the hotel. I am here on a group tour and we were supposed to stay at the hotel Victoria, which I quickly checked costs twice as much as this hotel. There is no coffee maker in the room. You get a kettle. There was no robe or slippers in the room. I phoned down and they sent me one. If you’re looking for a low cost hotel, this is a good option. But it is not a hotel that I would write very highly. We also had a group dinner here last night. I had soup and a vegetarian option. They also gave us wine with dinner. There was hardly any wine in the glass, the soup was 1/3 of a bowl, and the vegetarian option was a plate of root vegetables. I was definitely still hungry after dinner.

Dissapointing

트립어드바이저 평점 2.0/5

df86 TripAdvisor 인증 리뷰

I was quite disappointed with this hotel. The room had a couple of notable issues: - The radiator appeared impossible to turn fully off so it was always emanating a certain amount of heat and making a low noise. This wasn't a major issue as the outside temperature meant the room didn't get too hot, but what was annoying was that in conjunction the air conditioning appears to be de-activated centrally, in that whilst you can 'change' the temperature setting, It didn't appear to actually impact the temperature of the air coming from the vent. - The water drains so slowly from the sink that it is harder to keep clean after use. - The glass shower curtain is so badly designed - leaving a gap at the bottom that the bathroom floor invariably gets flooded and you end up with a permanent puddle of water on the floor. - This wouldn't be such an issue, however they don't actually clean your room unless you specifically ask for it by leaving a hanging sign on your door handle. After four days passed, no-one cleaned my room at all. I discussed this with reception who told me that in fact I had to put this sign on. A silly system, and entirely uncommon. So overall, whilst this hotel might be rated highly on TripAdvisor, the price just isn't worth it in the slightest. I urge the hotel to do better in these areas.

Decent hotel

트립어드바이저 평점 4.0/5

laserkid Couples - TripAdvisor 인증 리뷰

Perfect stay in this beautiful city. Hotel offers large rooms with comfy beds and luxury bathroom. The breakfast is very tasty and consists of fresh and high quality components. Friendly and attentive staff. The location is bit far from the centre and waterfront. Warning - rather expensive accommodation.

Dear Sir/Madam Thank you for taking a moment to share your experience at Mercure Hotel Klaipeda City. Our team is so glad to hear that you enjoyed your stay here. We look forward to seeing you again soon. Best regards, Warm regards, Mercure Hotel Team

White Label

트립어드바이저 평점 2.0/5

Inga B TripAdvisor 인증 리뷰

For room cleaning you should use white label where is written "COME IN PLEASE" Logically impossible to understand that when you leave you should put that label on the room door. When arrive late evening, was very surprised that room was not cleaned.. no towels changed etc...

Dear Inga, It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Ernestas Zelenius General manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 115 리뷰 9.3/10 위치
  • 184 리뷰 8.5/10 객실
  • 110 리뷰 7.5/10 서비스
  • 5 리뷰 8.1/10 인터넷 가격
  • 122 리뷰 8.9/10 안락함
  • 115 리뷰 8.4/10 조식
  • 57 리뷰 8.2/10 청결도
  • 37 리뷰 8.4/10 분위기

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클라이페다 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.