SO/ Мальдивы 5 звезды

Dear Andrei, We regret to learn that certain aspects of your experience did not meet your expectations. Regarding the lagoon, SO/ Maldives is designed around a shallow, calm-water setting, which may differ from the deeper swimming environments found at other islands. Your comments regarding in-room features and WiFi connectivity have been noted, and we continue to review these areas to ensure comfort and consistency across the resort. We appreciate your perspective and wish you all the best in your future travels. Kind regards, Viu – Guest Experience

Dear Samir, We are pleased to know that you found your accommodation comfortable and appreciated the service provided by Maria and Shushma — your kind recognition will certainly be shared with them. We regret that certain aspects of the service and breakfast variety did not fully meet your expectations. Your comments have been noted as we continuously work to enhance our guest experience. We also appreciate your suggestion regarding additional language menus, which is valuable for us as we welcome guests from diverse regions. Regarding the ocean conditions, tides naturally vary throughout the day, which may result in shallower water levels during certain hours. Kind regards, Viu – Guest Experience

Dear Vadim, We regret to learn that certain aspects of your stay affected your overall experience. Our resort welcomes guests from many different countries and cultures, and we are committed to providing an inclusive environment where all visitors are treated with equal respect and consideration. As such, we do not differentiate or apply policies based on nationality. Regarding the bicycles, each villa is assigned its own bicycles for guest use. While our team is always available to assist if a bicycle is moved or misplaced, we are unfortunately not always able to control the actions of individual guests. We encourage guests to contact our team at any time so that we may assist promptly if such situations occur. We appreciate your feedback and wish you pleasant travels ahead. Kind regards, Viu – Guest Experience

Dear Evgeniia, Chic greetings from SO/ Maldives! We are delighted to hear that you enjoyed the tranquility, privacy, and overall atmosphere of the resort — especially knowing that even during full occupancy, you felt as though you had the island to yourselves. It is also wonderful to know that you appreciated the cleanliness, varied dining options, and attentive service. A special thank you for recognizing Maria. She will be thrilled to know that her support, availability, and warm welcome made such a positive impression. Your kind words about our housekeeping team are also greatly appreciated. We value your comment regarding the reef and are pleased that you were able to explore the nearby snorkeling excursions. It was a pleasure hosting you, and we truly hope to welcome you back to SO/ Maldives again in the future. Warm regards, Viu - Guest Experience

Dear Elvira, Chic greetings from SO/ Maldives! Thank you for sharing such glowing feedback. Knowing your stay felt like the most amazing vacation of your life is exactly what we love to hear. We’re delighted that the service, cuisine, atmosphere, and thoughtful details all came together so seamlessly. Even in an island setting like ours, there’s always room to move a little faster, your note on Wi-Fi speed is well received. A special mention for Ahsan makes this even sweeter. He has a wonderful way of elevating every stay with genuine care and attention, and we’re thrilled he made such a positive impression. Your kind words will certainly be shared with him. We look forward to welcoming you back for another beautifully styled escape with the same signature vibes. Warm regards, Viu - Guest Experience