머큐어 시드니 맨리 워링가 4성

고객 평점 (ALL 평가) 4.2/5 1,111 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
머큐어 시드니 맨리 워링가 - Image 1
머큐어 시드니 맨리 워링가 - Image 2
머큐어 시드니 맨리 워링가 - Image 3
머큐어 시드니 맨리 워링가 - Image 4
4 10 Victor Road, 2100 BROOKVALE, 호주

호텔설명

호텔 추가 정보

  • 맨리 해변과 워링가 몰에서 자동차로 이동하기에 더할 나위 없습니다.

  • 패밀리룸을 포함한 120개의 넓은 객실을 갖추고 있습니다.

  • Easy accessible on the site parking area with no height limit

  • 친밀한 이사회나 소규모 회의를 위한 다용도 행사 공간

  • 시드니 CBD로 빠르게 그림 같은 페리를 타보세요.

숙박

호텔 위치

머큐어 시드니 맨리 워링가

4 10 Victor Road
2100 BROOKVALE
호주

GPS:-33.75965, 151.27694

전화
팩스 000000

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

DISTRIKT PRESS CAFE

다이닝룸에서 정성스런 현지 요리로 구성된 조식 뷔페로 하루를 시작해 보십시오. 따뜻한 메뉴와 차가운 메뉴를 즐겨보시죠.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  1,111 리뷰

TripAdvisor 평가  3.5/5  20 리뷰

Great hotel with kitchenette

트립어드바이저 평점 5.0/5

Rose2121 TripAdvisor 인증 리뷰

This is super venue, staff are professional and friendly, the rooms come with a smart TV, air conditioning and a small kitchenette that is useful for snacks. Also, the location is ideal if you don’t have a car as you can easily catch the bus down to Manley or up the coast. Will book to stay longer next time!

Avoid this place

트립어드바이저 평점 1.0/5

Mark E TripAdvisor 인증 리뷰

This place is aweful. We booked in 3 rooms for 9 people. It started with the check in. At least 25 minutes it took to check in and get our keys programmed. 1 staff member on and not in any way efficient. Then we got to our room and the bathroom hadn’t been cleaned, there were pubes on the toilet seat and bathroom floor had dirt on it. The most alarming thing was that a fork was out in the sink. When I reported this I got a ‘oh we will send someone up to have a look’. Later that evening we decided to get a drink at the bar in reception and there was nobody to be found. No staff for 15 minutes before someone waltzed in, casual as. Then they took way too long to process two drinks. This place is a disaster, there is no attention to detail and I wouldn’t stay here again in a million years.

Dear L2580WPmarke, Thank you for taking the time to review the hotel. I am sorry to hear of the bad experience you had with us as this is not a usual standard of service delivered to our guests. Unfortunately without the name I'm unable to look into the details of your booking but please do know the comments are alarming and will be flagged with the respective teams. I am sincerely sorry of your experience and with this feedback we will improve as a hotel and deliver on the expected service people have of Mercure hotels. Kind regards, Scott

Outstanding Guest Service & Customer Care

트립어드바이저 평점 5.0/5

aussiesseetheworld 가족 - TripAdvisor 인증 리뷰

We cannot rate the genuine care and professionalism of the staff at Mercure Sydney Manly Warringah more highly. Always responsive, attentive and willing to go the extra mile to ensure that guests feel welcome and valued, General Manager Scott Bear and Front Office Manager, Alex Farrell have set an exceptionally high standard for hospitality. Rooms are comfortable for both business and leisure guests, and the conveniently located cafe offers tasty treats. This hotel is a local gem for travellers visiting the northern beaches

Dear aussiesseetheworld, Thank you very much for the amazing review and so great to hear you enjoyed every aspect the hotel had to offer. The team have improved out of sight over the last few months and we are glad to hear this is recognised by the guests. I will pass all of this onto the team the kind words and ensure we continue delivering the great service. Kind regards, Scott

LOWEST QUALITY HOTEL ON THE NORTHERN BEACHES

트립어드바이저 평점 1.0/5

Glen S 비즈니스 - TripAdvisor 인증 리뷰

They will over sell the secure carpark, so don't expect any parking and provide provide you with single ply toilet paper. That is the quality of this hotel. And do not honour Accor members with drinks on arrival. Very poor service, stay away.

Dear Glen, Thank you for taking the time to review the hotel and having a chat with me prior to posting the review online. As we have already discussed, i appreciate your perspective and experience of the property and I apologise you were not satisfied with your time at the hotel. The hotel honours all Accor membership benefits with drink vouchers being able to be used within the property. These drink vouchers can be redeemed using the ALL app just like with all Accor properties. We pride ourselves on the delivery of our service and the team I know are all very guest focused so it is disappointing to hear of your dissatisfaction here. I do know the team reacted immediately to your shared concerns and compensated you for that which I hope you can appreciate. Kind regards, Scott

Pretty average.

트립어드바이저 평점 3.0/5

J6434BMsarahj 가족 - TripAdvisor 인증 리뷰

I’ve stayed in a lot of hotels across Australia in the past couple of years, and most of them are indistinguishable. This one is yet another of the same. The good: Sam at the front desk was an absolute delight, couldn’t have been more helpful when we checked in. The TV actually has the ability to cast to, so we weren’t limited to watching the poor selection usually available on Australian free-to-air. And despite the location near a fairly busy road, it was quiet. The bad: the beds are too firm for my liking. I acknowledge that it’s personal taste and I do like a softer bed, but I can’t be the only one. Pillows - one is too low, two are too high. Bedding: they do that quilt sandwich thing that every hotel seems to do these days, flat sheet instead of a fitted sheet, then a quilt with a flat sheet above and one below instead of a quilt cover. I HATE this with a passion. It can’t be hygienic, I bet they don’t wash the quilt between each guest and it’s really hard to not wind up with the sheets tangled all over the place and the quilt touching your bare skin. A major down was that we had to move the bed to get access to the power points. My travelling companion uses a CPAP machine and needs to have power by the bed, and I use my phone as a white noise machine so I need to have power too. In this day and age an easily accessible power outlet on each side of the bed is a basic necessity in a good hotel. Bathroom: very ordinary, the floor needed a deep cleaning, particularly the little nub sticking out of the floor to stop the door slamming, that was very grungy. The toilet needed to be flushed 2-3 times to clear it, the water pressure in the shower wasn’t great. They did have refillable toiletries which I appreciate. The buffet breakfast was the same as every other hotel buffet breakfast. Overcooked scrambled eggs, sausage, bacon, tomatoes, toast, yoghurt, juice, tea, coffee. Nothing special and certainly not worth what they charge.

Dear J6434BMsarahj, Thank you for taking the time to review the hotel in such detail, all of the information in this review goes a long way to allowing us to review our processes and improve for future stays. I'm sorry to hear you did not enjoy the bed or pillows and as much as you have acknowledged it is a personal preference with others enjoying this style of bedding, it is disappointing to hear you did not. Please always feel free to provide this sort of feedback whilst in house and the team might be able to assist with more mattress protectors/padding. I appreciate the feedback regarding the electrical outlets and we do attempt to have the beds away from these however are often restricted with certain requested rooms set ups. We do our best to ensure there is always an option but understand it is not convenient if not next to the bed. I have personally looked at the room you stayed in and have requested for maintenance to go through and deep clean the bathroom. These are older style bathrooms so from a visual may seem dirty however can assure you the team do a great job of cleaning the grime out and reducing any dirt within the room. It is great to hear your feedback on Sam and how he was helpful with your experience, also the chromcasting being a positive is great to hear and reaffirms the value of the investment in this technology. We truly hope you can return to us and if no, please do reach out so I can take care of you. Kind regards, Scott

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 483 리뷰 8.3/10 위치
  • 865 리뷰 6.7/10 객실
  • 717 리뷰 8.2/10 서비스
  • 16 리뷰 6.6/10 인터넷 가격
  • 406 리뷰 6.3/10 청결도
  • 226 리뷰 5/10 가격 대비 가치
  • 202 리뷰 5.5/10 조식
  • 101 리뷰 4.8/10 레스토랑

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주변에 있는 다른 시설

Brookvale 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.