Mercure Hotel Gera City

Dear guest, We are delighted to hear that you appreciate the peaceful atmosphere and convenient location of our Mercure Hotel Gera. We strive to provide our guests with a pleasant environment where they can relax and enjoy their stay. We are also delighted that you enjoyed our breakfast buffet. It is our pleasure to help our guests start their day off right, and we are proud to offer a wide selection of delicious options. We hope to welcome you back to our Mercure Hotel Gera soon. With best regards from Gera Jeannette Baldisseri Hotel Manager

Dear Guest, we are very pleased that you enjoyed your stay at the Mercure Hotel Gera and are particularly pleased that you highlighted our fast check-in and the spacious rooms. Our team makes it a priority to make our guests feel comfortable and welcome from the moment they arrive. Regarding your concern about the parking situation: We are sorry that you did not find a free space in our hotel parking lot during your visit. We understand that this can cause inconvenience and deeply regret it. In the future, we kindly ask that you contact us directly at the hotel so that we can show you alternative parking options near the hotel. Our goal is to ensure that every aspect of your stay is smooth and pleasant. We hope to welcome you back to our hotel soon and look forward to pampering you with the quality and service you expect from us. With warm regards from Gera, Jeannette Baldisseri Hotel Manager

Dear guest, We are very pleased that you had a pleasant stay at our hotel. Your feedback is very important to us and we thank you for taking the time to share your experience. We regret that there was a misunderstanding during your check-in and communication with the restaurant. In order to ensure a smooth experience for you and all our guests, we are always striving to improve our service and are grateful for any feedback that helps us to do so. It is our constant endeavor to provide our guests with a comfortable and enjoyable experience and we hope that despite this incident we were able to ensure you had a pleasant time at our hotel. Thank you for your understanding and patience. We look forward to welcoming you back to our hotel on your next visit to Gera. With best regards from Gera, Jeannette Baldisseri Hotel Manager

Dear guest, We are very pleased that you had a successful stay with us. Our goal is to always provide our guests with an unforgettable experience, and it seems that we have achieved this goal during your stay. The location of our hotel is indeed excellent, we pride ourselves on offering our guests the opportunity to easily reach the beauties and attractions of Gera. We strive to complement this with the professional service of our dedicated team. We hope to welcome you back soon and provide you with another first class stay. With best regards from Gera, Jeannette Baldisseri Hotel Manager

Witam Panie Jerzy, Cieszymy się, że tak bardzo podobał się Panu pobyt u nas i że mogliśmy sprawić, że Pana przystanek w podróży był przyjemny. To zawsze jest naszym celem! Miło nam również słyszeć, że docenił Pan nasze udogodnienia parkingowe i możliwość zaparkowania samochodu bezpośrednio w garażu. Zawsze staramy się zapewnić naszym gościom bezproblemowe doświadczenie i wygląda na to, że właśnie to osiągnęliśmy. Co za komplement dla naszej restauracji! Zawsze miło jest słyszeć, że naszym gościom smakuje nasze jedzenie. Jesteśmy dumni z naszej kuchni i cieszymy się, że Państwu smakowała. Pana pochwała dla naszego zespołu wiele dla nas znaczy. Przyjazna i profesjonalna obsługa jest dla nas niezwykle ważna i cieszymy się, że doświadczył Pan tego podczas pobytu u nas. Bardzo się cieszę, że mogliśmy zapewnić Panu dobry początek dnia dzięki naszemu bogatemu bufetowi śniadaniowemu. Zawsze staramy się, aby nasi goście mogli dobrze rozpocząć dzień. Na koniec chciałbym podziękować Państwu za zauważenie i docenienie naszych wysiłków na rzecz zrównoważonego rozwoju. Bardzo ważne jest dla nas, aby nasza działalność była jak najbardziej przyjazna dla środowiska. Mamy nadzieję, że wkrótce powitamy Państwa ponownie. Do tego czasu życzymy Państwu wszystkiego najlepszego. Z najlepszymi pozdrowieniami z Gera Jeannette Baldisseri Kierownik hotelu