머큐어 달랏 리조트 4성

고객 평점 (ALL 평가) 4.6/5 409 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
머큐어 달랏 리조트 - Image 1
머큐어 달랏 리조트 - Image 2
머큐어 달랏 리조트 - Image 3
머큐어 달랏 리조트 - Image 4
03 Nguyen Du Street, Ward 09, 670000 달랏, 베트남

호텔설명

호텔 추가 정보

  • 달랏 구기차역까지 도보 거리

  • 편리한 위치, 린프억 또는 베차이 파고다를 쉽게 방문할 수 있음

  • 달랏 리세 예르생 근처의 현지 문화를 관광하기에 완벽한 숙소입니다.

  • Beautiful landscapes and gardens resort with perfect location right at the heart of the city.

  • Nearby many local stops and places, a perfect location to explore the city culture & cuisine.

숙박

호텔 위치

머큐어 달랏 리조트

03 Nguyen Du Street, Ward 09
670000 달랏
베트남

GPS:11.945187, 108.459494

전화
팩스 +84000000

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 바
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  409 리뷰

TripAdvisor 평가  4.9/5  538 리뷰

exceptional service and beautiful resort

트립어드바이저 평점 5.0/5

luvholiday9 TripAdvisor 인증 리뷰

While searching for hotels in Da Lat, we had initially set our eyes on Mercure Dalat Resort. However we knew we wouldn't forgive ourselves if we went out everyday despite staying at a luxury resort. We found the perfect balance by staying the first half in a boutique hotel closer to town during sightseeing days first, then move to Mercure for the remaining stay, without anything planned, so we could fully enjoy! We arrived around 1pm and immediately ushered for check in. It was fortunate that our room was ready and we were taken to Villa 9 in the next compound, by a buggy. We were exceptionally impressed by the massive gardens and flowers at every possible spot of the resort, right down to the outdoor corners even at spots where nobody would pass by. Our deluxe king room was comfortably spacious. Bathroom amenities smelled so good! Requested for body lotion and they sent it to us. Comfortable bedding but wished they had firmer pillows though. As our stay was through a busy period during the new year holiday, the resort was almost at full capacity. The wide open spaces didn't feel overcrowded and it was always easy to find a quiet spot for photos. However we were a bit affected by the noise while trying to nap in the afternoon and sleep at night. In the room, we could always hear outside noises of neighbours talking loudly, doors slamming, kids screaming, people walking on stairs. On one of the days there was a wedding and after it ended we could hear people talking in the lobby area of the villa. This went on late into the night. Maybe it was because we were on the first floor so the noise became an issue. Food at the restaurant was great and breakfast had a huge variety. Restaurant staff was attentive we remembered Huy and some of the ladies. Front desk staff Hiep and Anh were also very helpful. Hiep was everywhere for assistance, from the lobby to the restaurant. Most of the service staff were young people and this added to the lively vibe of the resort. All the other resort staff were very hardworking too. Security on duty 24/7. Many gardeners would be taking care of the landscaping in the gardens. I think the flowers also feel happy listening to music all day long and they smelled lovely! It was a pity to see guests plucking the flowers and wasting buffet food just for photos. We went to the pool for suntan at attempted to swim but it was too icy cold 😅 We noticed the pool was hardly used but the workers also cleaned the swimming pool so very often. Mercure Dalat Resort is probably the most luxury accommodation the city. Even though it is priced way above most hotels in Dalat, we saw where the value was going to - a lot of work and effort was put into maintaining the beautiful resort. During our 4d3n stay, we walked round so many times just to admire the flowers. There is also a resident cat! Not sure if the spa was open for business. Front desk shared that it would be ready next month however we saw a spa staff and she said bookings were available. We would love to try the spa in future. Overall it was a wonderful stay and this became part of our list of hotels to return to. Some things we wished for were firmer pillows, better soundproofing and a heated pool would be great, considering the cool climate in Dalat all year round. We will definitely be back and will request for a higher floor next time.

Dear Sir/Madam, We sincerely appreciate your kindness and for taking the time to share your experience with us. It brings us immense joy to learn that you had a wonderful stay at Mercure Dalat Resort. Your satisfaction is our utmost priority, and your kind words truly mean the world to us. At Mercure Dalat Resort, we are dedicated to delivering exceptional experiences, and knowing that we succeeded in making your visit memorable is incredibly rewarding. Your feedback serves as a great source of inspiration for our team, motivating us to continually strive for excellence and provide unparalleled hospitality. We eagerly look forward to the pleasure of welcoming you back in the near future and creating even more cherished memories together. Warmest regards, Hieu Nguyen Front Office Manager

고객 평점 2.0/5

Youngmin R. 가족 - 전체(All) 통지 확인

룸변경 및 상태 : 테라스 뷰가 좋지 않은 방으로 배정됨. 변경하였으나 화장실 콘센트 불량 → 리셉션 문의 시 이미 화장실 콘센트가 불량인 것을 알고 있으나 미안하다고만 함. 룸업그레이드 요청 : Full Booking이 아닌 것으로 보여지나 업그레이드가 안됨. 얼리 체크인과 기념일 요청은 수락됨.

존경하는 고객님께, 소중한 시간을 내어 최근 저희 호텔에서의 경험을 공유해 주셔서 진심으로 감사드립니다. Mercure Dalat Resort 전 직원을 대표하여, 투숙 중 불편을 드린 점에 대해 깊은 사과의 말씀을 드립니다. 고객님의 기대에 미치지 못한 경험으로 불편과 실망을 안겨드린 점을 매우 안타깝게 생각합니다. 고객 만족은 저희에게 가장 중요한 가치이며, 마땅히 기대하셨을 서비스와 편안함을 제공해 드리지 못한 점에 대해 진심으로 유감스럽게 생각합니다. 고객님께서 제기해 주신 사항들은 매우 엄중하게 받아들이고 있으며, 현재 내부적으로 철저한 검토를 진행 중입니다. 동일한 문제가 재발하지 않도록 필요한 시정 조치를 즉시 시행할 예정입니다. 고객님의 소중한 의견은 저희가 개선해야 할 부분을 명확히 인식하는 데 큰 도움이 될 뿐만 아니라, 고객님의 숙박을 책임지는 저희의 역할을 다시 한번 되새기게 합니다. 보다 정확한 확인과 적절한 조치를 위해, 가능하시다면 불편 사항에 대해 조금 더 구체적인 내용을 공유해 주시면 대단히 감사하겠습니다. 향후 다시 한 번 고객님을 모실 기회를 얻게 된다면, 저희 리조트에 대한 신뢰를 회복하고 고객님께서 마땅히 누리셔야 할 특별한 경험을 제공해 드릴 수 있기를 진심으로 희망합니다. 다시 한번 너그러운 이해와 소중한 의견에 감사드리며, 추가로 도움이 필요하시거나 저희가 보완할 수 있는 부분이 있다면 언제든지 th… 으로 직접 연락 주시기 바랍니다. 고객님의 회신을 진심으로 기다리겠습니다. 감사합니다. Hieu Nguyen Front Office Manager Mercure Dalat Resort

Magical & Stunning

트립어드바이저 평점 5.0/5

Sunshine61728766463 TripAdvisor 인증 리뷰

Very detailed oriented. Lots of wonderful villas and amazing places and scenery! Definitely a grand way of representing a classic time.

Dear Sunshine61728766463, We sincerely appreciate your kindness and for taking the time to share your experience with us. It brings us immense joy to learn that you had a wonderful stay at Mercure Dalat Resort. Your satisfaction is our utmost priority, and your kind words truly mean the world to us. At Mercure Dalat Resort, we are dedicated to delivering exceptional experiences, and knowing that we succeeded in making your visit memorable is incredibly rewarding. Your feedback serves as a great source of inspiration for our team, motivating us to continually strive for excellence and provide unparalleled hospitality. We eagerly look forward to the pleasure of welcoming you back in the near future and creating even more cherished memories together. Warmest regards, Hieu Nguyen Front Office Manager

a wonderful trip

트립어드바이저 평점 5.0/5

GrandTour45694541405 TripAdvisor 인증 리뷰

i love this hotel. this make me feel like in the Paris. I love this design and the service. next time i want to stay here for longer trip

Dear GrandTour45694541405, We sincerely appreciate your kindness and for taking the time to share your experience with us. It brings us immense joy to learn that you had a wonderful stay at Mercure Dalat Resort. Your satisfaction is our utmost priority, and your kind words truly mean the world to us. At Mercure Dalat Resort, we are dedicated to delivering exceptional experiences, and knowing that we succeeded in making your visit memorable is incredibly rewarding. Your feedback serves as a great source of inspiration for our team, motivating us to continually strive for excellence and provide unparalleled hospitality. We eagerly look forward to the pleasure of welcoming you back in the near future and creating even more cherished memories together. Warmest regards, Hieu Nguyen Front Office Manager

Family trip review

트립어드바이저 평점 4.0/5

Getaway24945795723 TripAdvisor 인증 리뷰

The service was very fast and kind, and the food was good too! The rooms were very tidy and clean, and I’m satisfied with my stay here!

Dear Getaway24945795723, We sincerely appreciate your kindness and for taking the time to share your experience with us. It brings us immense joy to learn that you had a wonderful stay at Mercure Dalat Resort. Your satisfaction is our utmost priority, and your kind words truly mean the world to us. At Mercure Dalat Resort, we are dedicated to delivering exceptional experiences, and knowing that we succeeded in making your visit memorable is incredibly rewarding. Your feedback serves as a great source of inspiration for our team, motivating us to continually strive for excellence and provide unparalleled hospitality. We eagerly look forward to the pleasure of welcoming you back in the near future and creating even more cherished memories together. Warmest regards, Hieu Nguyen Front Office Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 119 리뷰 9.2/10 위치
  • 221 리뷰 8.4/10 객실
  • 312 리뷰 8.5/10 서비스
  • 162 리뷰 8.3/10 편의 시설
  • 130 리뷰 9.4/10 분위기
  • 120 리뷰 9/10 조식
  • 101 리뷰 8.7/10 레스토랑
  • 86 리뷰 8.5/10 청결도

Powered by Trustyou

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.