머큐어 달랏 리조트 4성

고객 평점 (ALL 평가) 4.6/5 433 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
머큐어 달랏 리조트 - Image 1
머큐어 달랏 리조트 - Image 2
머큐어 달랏 리조트 - Image 3
머큐어 달랏 리조트 - Image 4
03 Nguyen Du Street, Ward 09, 670000 달랏, 베트남

호텔설명

호텔 추가 정보

  • 달랏 구기차역까지 도보 거리

  • 편리한 위치, 린프억 또는 베차이 파고다를 쉽게 방문할 수 있음

  • 달랏 리세 예르생 근처의 현지 문화를 관광하기에 완벽한 숙소입니다.

  • Beautiful landscapes and gardens resort with perfect location right at the heart of the city.

  • Nearby many local stops and places, a perfect location to explore the city culture & cuisine.

숙박

호텔 위치

머큐어 달랏 리조트

03 Nguyen Du Street, Ward 09
670000 달랏
베트남

GPS:11.945187, 108.459494

전화
팩스 +84000000

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 바
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  433 리뷰

TripAdvisor 평가  4.9/5  547 리뷰

Beautiful resort…

트립어드바이저 평점 5.0/5

Pioneer06735381148 TripAdvisor 인증 리뷰

The resort is so nice. Beautiful hotel. Good to taking a photo too. And the breakfast is so good. Clean and nice people.

Dear Pioneer06735381148, We sincerely appreciate your kindness and for taking the time to share your experience with us. It brings us immense joy to learn that you had a wonderful stay at Mercure Dalat Resort. Your satisfaction is our utmost priority, and your kind words truly mean the world to us. At Mercure Dalat Resort, we are dedicated to delivering exceptional experiences, and knowing that we succeeded in making your visit memorable is incredibly rewarding. Your feedback serves as a great source of inspiration for our team, motivating us to continually strive for excellence and provide unparalleled hospitality. We eagerly look forward to the pleasure of welcoming you back in the near future and creating even more cherished memories together. Warmest regards, Hieu Nguyen Front Office Manager

Serene and just the place to recover

트립어드바이저 평점 5.0/5

catsnap TripAdvisor 인증 리뷰

Came here for a few days to relax in the cooler climate. Wonderful resort, peaceful gardens and close to city via grab. Unfortunately I fell sick whilst here with a nasty chest infection, however I could not speak highly enough of each staff member from the security guard to the front desk manager. They were ever so kind in ensuring I had some lemon, ginger, honey and hot water every time I visited the restuarant, which I hold responsible for my quick recovery. And each time I went to the restaurant they remembered my coeliac disease and made accommodations for that without any prompting. As I was sick I couldn’t use the fabulous outdoor pool, although my husband made use of it. However when I had the energy after a few days, it was so relaxing to walk in the gardens and enjoy the beautiful flowers everywhere. I would definately come back here to see more of Dalat, Being sick curtailed my sightseeing, but what a place to be stuck. The room was huge, quiet and great blockout curtains. In fact the entire resort had a sense of serenity. Beds comfortable and enjoyed the bathtub when I was recovering. Oh and the buggies were a lifesaver from the main building to our room when I was finding it hard to walk and breathe, they always called one for me without issue.

Dear catsnap, We sincerely appreciate your kindness and for taking the time to share your experience with us. It brings us immense joy to learn that you had a wonderful stay at Mercure Dalat Resort. Your satisfaction is our utmost priority, and your kind words truly mean the world to us. At Mercure Dalat Resort, we are dedicated to delivering exceptional experiences, and knowing that we succeeded in making your visit memorable is incredibly rewarding. Your feedback serves as a great source of inspiration for our team, motivating us to continually strive for excellence and provide unparalleled hospitality. We eagerly look forward to the pleasure of welcoming you back in the near future and creating even more cherished memories together. Warmest regards, Hieu Nguyen Front Office Manager

Good experience

트립어드바이저 평점 5.0/5

Nguyen D TripAdvisor 인증 리뷰

The room is cozy with beautiful garden view, and Ms Chau is excellent in taking care of us.

Dear dorakiddou, We sincerely appreciate your kindness and for taking the time to share your experience with us. It brings us immense joy to learn that you had a wonderful stay at Mercure Dalat Resort. Your satisfaction is our utmost priority, and your kind words truly mean the world to us. At Mercure Dalat Resort, we are dedicated to delivering exceptional experiences, and knowing that we succeeded in making your visit memorable is incredibly rewarding. Your feedback serves as a great source of inspiration for our team, motivating us to continually strive for excellence and provide unparalleled hospitality. We eagerly look forward to the pleasure of welcoming you back in the near future and creating even more cherished memories together. Warmest regards, Hieu Nguyen Front Office Manager

exceptional service and beautiful resort

트립어드바이저 평점 5.0/5

luvholiday9 TripAdvisor 인증 리뷰

While searching for hotels in Da Lat, we had initially set our eyes on Mercure Dalat Resort. However we knew we wouldn't forgive ourselves if we went out everyday despite staying at a luxury resort. We found the perfect balance by staying the first half in a boutique hotel closer to town during sightseeing days first, then move to Mercure for the remaining stay, without anything planned, so we could fully enjoy! We arrived around 1pm and immediately ushered for check in. It was fortunate that our room was ready and we were taken to Villa 9 in the next compound, by a buggy. We were exceptionally impressed by the massive gardens and flowers at every possible spot of the resort, right down to the outdoor corners even at spots where nobody would pass by. Our deluxe king room was comfortably spacious. Bathroom amenities smelled so good! Requested for body lotion and they sent it to us. Comfortable bedding but wished they had firmer pillows though. As our stay was through a busy period during the new year holiday, the resort was almost at full capacity. The wide open spaces didn't feel overcrowded and it was always easy to find a quiet spot for photos. However we were a bit affected by the noise while trying to nap in the afternoon and sleep at night. In the room, we could always hear outside noises of neighbours talking loudly, doors slamming, kids screaming, people walking on stairs. On one of the days there was a wedding and after it ended we could hear people talking in the lobby area of the villa. This went on late into the night. Maybe it was because we were on the first floor so the noise became an issue. Food at the restaurant was great and breakfast had a huge variety. Restaurant staff was attentive we remembered Huy and some of the ladies. Front desk staff Hiep and Anh were also very helpful. Hiep was everywhere for assistance, from the lobby to the restaurant. Most of the service staff were young people and this added to the lively vibe of the resort. All the other resort staff were very hardworking too. Security on duty 24/7. Many gardeners would be taking care of the landscaping in the gardens. I think the flowers also feel happy listening to music all day long and they smelled lovely! It was a pity to see guests plucking the flowers and wasting buffet food just for photos. We went to the pool for suntan at attempted to swim but it was too icy cold 😅 We noticed the pool was hardly used but the workers also cleaned the swimming pool so very often. Mercure Dalat Resort is probably the most luxury accommodation the city. Even though it is priced way above most hotels in Dalat, we saw where the value was going to - a lot of work and effort was put into maintaining the beautiful resort. During our 4d3n stay, we walked round so many times just to admire the flowers. There is also a resident cat! Not sure if the spa was open for business. Front desk shared that it would be ready next month however we saw a spa staff and she said bookings were available. We would love to try the spa in future. Overall it was a wonderful stay and this became part of our list of hotels to return to. Some things we wished for were firmer pillows, better soundproofing and a heated pool would be great, considering the cool climate in Dalat all year round. We will definitely be back and will request for a higher floor next time.

Dear Sir/Madam, We sincerely appreciate your kindness and for taking the time to share your experience with us. It brings us immense joy to learn that you had a wonderful stay at Mercure Dalat Resort. Your satisfaction is our utmost priority, and your kind words truly mean the world to us. At Mercure Dalat Resort, we are dedicated to delivering exceptional experiences, and knowing that we succeeded in making your visit memorable is incredibly rewarding. Your feedback serves as a great source of inspiration for our team, motivating us to continually strive for excellence and provide unparalleled hospitality. We eagerly look forward to the pleasure of welcoming you back in the near future and creating even more cherished memories together. Warmest regards, Hieu Nguyen Front Office Manager

고객 평점 2.0/5

Youngmin R. 가족 - 전체(All) 통지 확인

룸변경 및 상태 : 테라스 뷰가 좋지 않은 방으로 배정됨. 변경하였으나 화장실 콘센트 불량 → 리셉션 문의 시 이미 화장실 콘센트가 불량인 것을 알고 있으나 미안하다고만 함. 룸업그레이드 요청 : Full Booking이 아닌 것으로 보여지나 업그레이드가 안됨. 얼리 체크인과 기념일 요청은 수락됨.

존경하는 고객님께, 소중한 시간을 내어 최근 저희 호텔에서의 경험을 공유해 주셔서 진심으로 감사드립니다. Mercure Dalat Resort 전 직원을 대표하여, 투숙 중 불편을 드린 점에 대해 깊은 사과의 말씀을 드립니다. 고객님의 기대에 미치지 못한 경험으로 불편과 실망을 안겨드린 점을 매우 안타깝게 생각합니다. 고객 만족은 저희에게 가장 중요한 가치이며, 마땅히 기대하셨을 서비스와 편안함을 제공해 드리지 못한 점에 대해 진심으로 유감스럽게 생각합니다. 고객님께서 제기해 주신 사항들은 매우 엄중하게 받아들이고 있으며, 현재 내부적으로 철저한 검토를 진행 중입니다. 동일한 문제가 재발하지 않도록 필요한 시정 조치를 즉시 시행할 예정입니다. 고객님의 소중한 의견은 저희가 개선해야 할 부분을 명확히 인식하는 데 큰 도움이 될 뿐만 아니라, 고객님의 숙박을 책임지는 저희의 역할을 다시 한번 되새기게 합니다. 보다 정확한 확인과 적절한 조치를 위해, 가능하시다면 불편 사항에 대해 조금 더 구체적인 내용을 공유해 주시면 대단히 감사하겠습니다. 향후 다시 한 번 고객님을 모실 기회를 얻게 된다면, 저희 리조트에 대한 신뢰를 회복하고 고객님께서 마땅히 누리셔야 할 특별한 경험을 제공해 드릴 수 있기를 진심으로 희망합니다. 다시 한번 너그러운 이해와 소중한 의견에 감사드리며, 추가로 도움이 필요하시거나 저희가 보완할 수 있는 부분이 있다면 언제든지 th… 으로 직접 연락 주시기 바랍니다. 고객님의 회신을 진심으로 기다리겠습니다. 감사합니다. Hieu Nguyen Front Office Manager Mercure Dalat Resort

제휴 TripAdvisor

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