Mercure Dalat Resort

This is one of the most beautiful resort in Da Lat. Best class service and great staffs. Mr. Duc Mr. Hung Front Office and Mr. Hieu are biggest assets of the resort, they always go beyond the expectation and offer true hospitality. The premium family suite is huge with romatic design and balcony for chilling in the morning, great value. Definately recommend !!!

The wow about this hotel is the staff & the service! congratulations. The downfall is the messy breakfast buffet and the fact that the pool after 1 year of opening is still not open… Location is away from the hustle & bustle. You are greeted by soothing french music:) Enjoy

My second time at this beautiful resort. I love everything about my stay since checked in very early in the morning around 03:45 AM but the reception team still very professional welcome me upon my arrival. The service was exemplary. Everyone went above and beyond to meet my needs. Especially the reception team, very well-train about hotel product knowledge as well as local knowledge. One of the lady at reception had a great recommend for me to the strawberry farm which was very nice. Thank you very much Mecure Dalat. Until next time for sure.

Accommodation is great. Room amenities are all new. Plenty of sunlight with great outdoor landscape. However, food and drinks are below average quality. Food being kept frozen and staff did not put enough effort to defrost properly.

Stayed here as part of a multi-city Asia trip. Place is set away from the center of the city and the lake. Checkin was quick and efficient. Staff asks you to sit in the lounge area in front of the reception desk. So, they come to you to handle the checkin process. A nonalcoholic welcome drink was provided as well. Rooms are in detached buildings behind the hotel front. Transportation is provided to get to the building your room is located. Rooms are spacious. There are a few design shortcomings. Our shower door opens out and the bottom is a squeegee to the floor. So, you can't put the floor mat in front of the door as it pushes the mat away. Also, the sink is next to the shower so another person can't be at the sink when the door opens. There was no outlet in the bathroom except for a shaver only outlet. So little shower supplies are provided. Shower gel is barely enough for two people if used sparingly. Surprisingly, no hand towels are provided which I normally use as a shower washcloth. I asked but none were provided. I guess they don't offer. A big problem is the closet door if swung open fast it could break the fullsize mirror next to it. To avoid this, I hung one of the smaller towels on the metal closet door handle. The bed was comfortable. Buffet breakfast was good with the highlights (for me) being the soups and desserts. Many of the normally warm or hot items were not even warm but cold. Pool is fine. Gym is small but fine. The adjoining room for aerobics was packed both times I visited the gym. Service was very good. This is more of a retreat and not for people who want an active city experience within short walking distance.